Messages
Cause/What to do
Invalid password.
Cause:
The password set for CA certificate and entered password do not match.
What to do:
Enter the correct password.
Invalid file.
Cause:
You are not importing a certificate file in X509 format.
What to do:
Make sure that you are selecting the correct certificate sent by a trusted certificate
authority.
Cause:
The file you have imported is too large. The maximum file size is 5KB.
What to do:
If you select the correct file, the certificate might be corrupted or fabricated.
Cause:
The chain contained in the certificate is invalid.
What to do:
For more information on the certificate, see the website of the certificate
authority.
Cannot use the Server Certificates that
include more than three CA
certificates.
Cause:
The certificate file in PKCS#12 format contains more than 3 CA certificates.
What to do:
Import each certificate as converting from PKCS#12 format to PEM format, or
import the certificate file in PKCS#12 format that contains up to 2 CA certificates.
The certificate has expired. Check if the
certificate is valid, or check the date
and time on the product.
Cause:
The certificate is out of date.
What to do:
❏
If the certificate is out of date, obtain and import the new certificate.
❏
If the certificate is not out of date, make sure the scanner's date and time are
set correctly.
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Solving Problems for Advanced Security
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