Troubleshooting
99
If the same error continues to occur, contact your dealer.
Multiple Disc Feeds
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Make sure the disc stack fits under the red line in the stacker.
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Make sure none of the discs are damaged.
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Remove the stack of discs and make sure the discs are not too thin.
&
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Remove discs from the stacker and fan them before loading them back.
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If only one disc is found when multiple feed error is displayed, disc thickness or
warpage maybe out of standard. Follow the steps below to resolve the multiple disc
feed error and replace discs. If the same error continues to occur, contact your dealer.
1. Open the disc cover.
2. Remove the disc from the tray.
3. Remove discs from the input stacker.
4. Insert other discs into the input stacker.
5. Close the disc cover and the job will resume.
Disc Jams
If a disc is left in the drive or printer tray, it will be ejected when you turn off/on the product.
If you cannot remove the disc by restarting the product, follow the procedures below:
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If a disc is stuck in the printer tray:
1. Turn off the product and unplug the power cable from the wall outlet.
2. Remove 2 screws to open the rear printer cover.
3. Remove all the discs inside.
4. Close the rear printer cover.
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If a disc is stuck in the drive tray:
1. Turn off the product and unplug the power cable from the wall outlet.
2. Open the disc cover.
3. Insert a pin into the eject hole to open the tray forcible.
4. Remove all the discs inside.
5. Push the tray to close it.
Summary of Contents for Disc Producer PP-50
Page 1: ...User s Guide M00033403 ...
Page 7: ...Contents 7 Lifetime 124 ...
Page 36: ...Publishing Discs 36 2 Select type of discs to be published from the list then click Apply ...
Page 61: ...Publishing Discs 61 2 Select Read Back from the list then click Apply ...
Page 64: ...Publishing Discs 64 3 Select Read Back mode for Publish Mode 4 Click OK ...
