Troubleshooting
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Chapter 12
Troubleshooting
General Problems
Cannot configure the print server or cannot print from the
network.
Cause
What to do
The printer settings or
network settings may be
wrong.
First, check to see if you can print a status
sheet, as described in “Printing a
Network Status Sheet” on page 250. If
you can print a status sheet, check the
network settings; otherwise, set the
interface mode of the printer’s control
panel to
Auto
or
Option
.
Cannot print even if you have assigned the IP address to the
computer and the printer.
Cause
What to do
You have assigned an IP
address to the computer
manually, but you assigned
the IP address to the printer
by Automatic Private IP
Addressing (APIPA).
Assign the printer’s IP address so that it
belongs to the same segment of the
computer. Use EpsonNet
WinAssist/MacAssist/WebAssist and
the printer’s control panel.
Unable to start EpsonNet WinAssist.
Summary of Contents for Color Laser Printer
Page 2: ...2 ...
Page 10: ...10 ...
Page 82: ...82 EpsonNet WinAssist Configuration Utility ...
Page 130: ...130 Installing the Printer Driver ...
Page 172: ...172 Settings for UNIX ...
Page 198: ...198 EpsonNet Internet Print ...
Page 240: ...242 EpsonNet WebManager ...
Page 252: ...254 Troubleshooting ...