Troubleshooting
135
In the duplex unit:
Remove the duplex unit and open the cover of the duplex unit. Then, gently remove the
jammed paper.
3. Close the printer cover and turn on the printer.
4.
For B-508DN users
Reload the paper and press the
OK
button to resume printing.
For B-308 users
Reload the paper and press the
)
Paper/Cancel
button to resume printing.
Note:
If you cannot easily remove a foreign object, do not use force and do not disassemble the printer. Contact
Epson for assistance.
&
See “Where To Get Help” on page 147.
If your paper jams frequently, make sure of the following:
❏
The paper is smooth, not curled or wrinkled.
❏
You are using high quality paper.
❏
The printable side of the paper is face-up in the rear sheet feeder and face-down in the front
paper cassette.
❏
The paper stack was fanned before loading.
❏
The paper is not loaded above the
c
arrow mark inside the edge guide.