Troubleshooting
6-13
You see a spooling error message (Windows)
You see a type 11 or memory error message (Macintosh)
Your printer switches to the modem port or won’t confirm on the printer
port (Macintosh)
You are unable to use EPSON Monitor3 (Macintosh)
Possible cause
Solution
Spooling error messages or
very slow printing may be
caused by temporary files.
Change the Spool Manager default spool directory, following the
instructions on page 4-12.
Your hard drive is too full.
Delete unnecessary files to make room on the drive.
Your computer doesn’t
have enough memory for
the file you’re printing.
Try one of the following:
◗
Reduce the resolution of your image.
◗
Select fewer colors or a lower resolution for your monitor.
◗
Add more memory to your computer.
Possible cause
Solution
You may need to increase
the memory allocation for
your application, EPSON
Monitor3, or both.
Choose
Get
Info
from the File menu when your application is
active or EPSON Monitor3 is selected and increase the memory
requirements. See page 4-14 for more information. If this doesn’t
work, turn off background printing (you won’t be able to use
EPSON Monitor3).
Your system doesn’t have
enough RAM.
If your system has virtual memory, use this to simulate having
more RAM. If this doesn’t work, free up more space on your hard
drive by deleting unwanted files. See your computer
documentation for details.
Possible cause
Solution
Your system has extension
conflicts.
Make sure AppleTalk
®
is inactive. In the Chooser, set any Apple
serial printer to the printer port. Close and reopen the Chooser;
then select the
SP 700
icon. Close the Chooser.
You’re using an AppleTalk
cable.
Make sure you’re using a standard Apple System Peripheral-8
cable, and it’s securely connected at both ends.
Possible cause
Solution
EPSON Monitor3 is not
installed or is corrupted.
Install (or reinstall) EPSON Monitor3 and make sure background
printing is turned on.
Trouble.fm5 Page 13 Thursday, March 19, 1998 4:27 PM
