Epson AcuLaser CX11NF Fax Manual Download | Manualshive

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Description of the problem

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Summary of Contents for AcuLaser CX11NF

Page 1: ...Epson AcuLaser CX11NF Fax Guide ...

Page 2: ...all not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation A Note Concerning Responsible Use of Copyrighted Materials Printers digital cameras and scanners like photocopiers and conventional cameras can be misused by improper copying and rep...

Page 3: ...ons 12 Faxing to Multiple Recipients 13 Canceling a Fax 14 3 Receiving Faxes Using Fax Tones 16 Using Fax Polling 17 Accessing Settings for Receiving Faxes 17 Distinctive Ring Pattern Detection 18 4 Speed Dialing Using the Setup Menu 19 Using the Speed Dial Utility Windows Only 26 5 Customizing Settings Fax Menu 39 Customizing Transmit and Receive Settings 42 Selecting Outgoing Fax Settings 45 ...

Page 4: ...mation 49 7 Solving Problems Fax Error Messages 51 Sending and Receiving 51 Printing Problems 53 Where To Get Help 54 8 Notices Important Safety Instructions 55 FCC Compliance Statement 56 Declaration of Conformity 58 Epson America Inc Limited Warranty 59 ...

Page 5: ...llowed carefully to avoid bodily injury Caution Cautions must be observed to avoid damage to your equipment Note Notes contain important information about your product Tip Tips contain hints for better faxing For instructions on setting up your product and installing your software see your Setup Guide For information on configuring your product to work on a network see your on screen Network Guide...

Page 6: ... appears in the LCD screen If you press the Fax button while in Fax mode the screen returns to the Print mode You can still scan and print from your computer in Fax mode Note If no button is pressed for more than 3 minutes any changes made are canceled and the CX11NF returns to the Print mode ...

Page 7: ...d button to select the Fax Settings menu then press the r button to view the items in the menu You can select the following from the Fax Settings menu Basic Settings on page 40 Transmission Settings on page 40 Reception Settings on page 41 Speed Dial Settings on page 41 Report Setup on page 41 Fax Factory Settings on page 41 3 Use the u and d buttons to scroll through the items and then press the ...

Page 8: ...ous higher level Note Some menus and items appear only when a corresponding optional device is installed or an appropriate setting has been made 4 To exit the Setup menu and switch to another mode you can do one of the following Press the Copy Fax or Scan button to switch to the corresponding mode Press the Setup button again in Setup mode to switch to the Print mode For more information on changi...

Page 9: ...he ADF If documents are placed both in the ADF and on the document table only the documents in the ADF are scanned The transmission result might differ from the original size For example when you fax an original smaller than Letter size it is transmitted in Letter landscape Sending a Basic Fax 1 Make sure the CX11NF is turned on then press the Fax button The Fax light turns on and the LCD screen s...

Page 10: ... the cursor Pressing the l or r button moves the cursor left or right You can also enter a fax number using the One Touch Dial button or the Speed Dial button For details see page 12 4 Specify any settings if necessary You can specify the Document Size Density Image Quality Polling Reception and Overseas transmission mode settings For details see Chapter 5 Customizing Settings beginning on page 39...

Page 11: ...p row in the LCD screen You can also select a recipient by entering the number directly To display the details of the assigned recipient press the Menu button while the recipient is selected To return to the list again press either the Menu button or the l button 5 Specify any settings if necessary You can specify the Document Size Density Image Quality Polling Reception and Overseas transmission ...

Page 12: ...using the one touch dial function you need to register recipient fax information For more information see page 19 Note When you use a One Touch Dial button the original is transmitted as a black and white fax 1 Place your original either on the document table or in the Auto Document Feeder For details see page 9 2 Press a One Touch Dial button A B or C The recipient assigned to the button appears ...

Page 13: ...ither on the document table or Auto Document Feeder For details see page 9 3 Press the Speed Dial button twice on the control panel The group dial list appears in the LCD screen 4 Press the u or d button several times until your desired group is selected then press the r button The selected group appears at the top of the LCD screen To display the details of the registered group press the Menu but...

Page 14: ...tton 2 Press the Menu button 3 Press the d button to select Fax Job Information and then press the r button 4 Press the d button to select Fax Transmission Job and then press the r button The Fax Transmission Job list is displayed Note To cancel a receiving fax job stored in memory press the u or d button several times until Fax Reception Job is selected then press the r button Select the incoming...

Page 15: ...ngs then press the r button 4 Press the d button twice to select Incoming Mode then press the r button Item Description Auto switching The call is received by the attached phone and the CX11NF automatically answers after the phone rings for a certain duration specified by the Attached Phone Timeout setting Fax only The CX11NF automatically answers and receives the fax Phone only The call is receiv...

Page 16: ...ax Tones This function is used to print faxes after answering the incoming call using an attached phone Note To use this function the CX11NF needs to have an attached phone and Incoming Mode in Reception Settings needs to be set to Auto Switching 1 Answer the incoming call using the attached phone 2 Press the x B W Start or x Color Start button after confirming the fax tone The received faxes are ...

Page 17: ...u can specify the following settings for receiving faxes 1 Press the Setup button on the control panel The Setup light turns on and the Setup menu appears in the LCD screen 2 Press the d button twice to select Fax Settings then press the r button The Fax Settings menu appears 3 Press the d button twice to select Reception Settings then press the r button 4 Press the u or d button several times to ...

Page 18: ...F will only answer the distinctive ring and ignore the one regular ring When DRPD is set to Off All all incoming calls will be answered Follow these steps to set DRPD 1 Press the Setup button The Setup light turns on and the LCD screen displays Setup Mode for a few seconds and then changes to the Setup menu 2 Press the d button twice to select Fax Settings then press the r button 3 Press the d but...

Page 19: ...u can register change or delete a recipient number for one touch dial or speed dial through the Setup menu on the control panel Note If you want to register multiple recipient fax numbers as a group use the EPSON Speed Dial Utility For details see Using the Speed Dial Utility Windows Only on page 26 Registering Speed Dial Recipients You can register up to 60 numbers in the speed dial list 1 Press ...

Page 20: ...appears 5 Press the u or d button several times to select the number displayed as Unregistered then press the r button 6 Press the d button to select Number then press the r button Note To register a recipient name to the speed dial see Using the Speed Dial Utility Windows Only on page 26 Unregistered Number ...

Page 21: ... list Changing Speed Dial Recipients Follow these steps to change a recipient registered in the speed dial list 1 Press the Setup button The Setup light turns on 2 Press the d button twice to select Fax Settings then press the r button The Fax Settings menu appears 3 Press the u or d button several times to select Speed Dial Settings then press the r button 4 Make sure Individual Speed Dial is sel...

Page 22: ... to select Number then press the r button 8 Enter the new phone number then press the r button To correct a number while entering it use the l button or the Reset button The registered number is changed to the new one on the speed dial list Deleting Speed Dial Recipients Follow these steps to delete a registered recipient from the speed dial list 1 Press the Setup button The Setup light turns on U...

Page 23: ...eed dial list select Clear Speed Dial and press the r button 5 Press the u or d button several times to select the recipient you want to delete then press the r button 6 Press the d button to select Delete and then press the r button 7 Press the d button to select Yes for confirmation then press the r button The registered recipient in the speed dial list is deleted Assigning Recipients to One Tou...

Page 24: ...r button 4 Press the d button to select One Touch Dial then press the r button The One Touch Dial list appears 5 Press the d button to select one touch dial A B or C displayed as Unregistered then press the r button 6 Press the d button to select a recipient you want to assign to One Touch Dial then press the r button The selected recipient is assigned to One Touch Dial A B or C Unregistered Unreg...

Page 25: ...ax Settings then press the r button The Fax Settings menu appears 3 Press the u or d button several times until Speed Dial Settings appears then press the r button 4 Press the d button to select One Touch Dial then press the r button The One Touch Dial menu appears 5 Press the d button to select One Touch Dial button A B or C then press the r button 6 Press the d button to select Delete then press...

Page 26: ...r multiple recipient fax numbers as a group or to register recipients names All data entered using the Speed Dial Utility must be uploaded to the CX11NF before it can be used Note You cannot print or fax while uploading or downloading speed dial data To open the Speed Dial Utility click Start point to All Programs Windows XP or Programs Windows Me 98 or 2000 EPSON Speed Dial Utility and then click...

Page 27: ...irst make sure the CX11NF is in Print mode Then follow these steps to register a recipient using the Epson Speed Dial utility 1 Open the Edit menu on the left side of the screen then select Create New The Speed Dial tab appears 2 Click the Add button The Edit Address window appears ...

Page 28: ... Telephone Number 6 Click the OK button The number is added to the registered recipient list Note Remember to click the Save button to save any changes For more information see page 35 Remember to click Send Record to send changes to the CX11NF For more information see page 38 To add your name to the fax cover page on faxes you send see page 34 ...

Page 29: ...ation Then click OK The changes are saved and displayed in the registered recipient list in the Speed Dial tab Deleting Speed Dial Recipients Follow these steps to delete a registered recipient from the Speed Dial List 1 In the Speed Dial tab select a registered recipient from the list 2 Click the Delete button 3 At the Confirmation window click Yes to delete the selected registered recipient Note...

Page 30: ...30 Speed Dialing Registering Groups Follow these steps to register a particular list of recipients as a group 1 Click the Group Dial tab The list of group dial names appears 2 Click the Add button ...

Page 31: ...me 5 From the Speed Dial Data Available for Registration table select a registered recipient from the list then click the Add to Group button The registered recipient is added to the group 6 Repeat step 5 for each recipient to be added to the group 7 When you have finished adding the recipients to the group click the OK button The group is registered and appears in the Group Dial tab ...

Page 32: ...ecipients to the group and or delete them See Registering Groups on page 30 for instructions To edit individual names see page 27 3 When you are finished click OK The changes are saved and displayed in the registered group list in the Group Dial tab Deleting Groups Follow these steps to delete a group 1 In the Group Dial tab select the group from the list 2 Click the Delete button 3 At the confirm...

Page 33: ...ent to a One Touch Dial button 1 Click the One Touch Dial tab The Set One Touch Dial list appears 2 Click the Edit button for the button to which you want to assign a registered recipient The Set Button window appears 3 Select the registered recipient from the list then click OK The registered recipient is assigned to the button ...

Page 34: ...Yes The recipient is deleted from the button assignment Adding Sender Information for the Fax Cover Page Follow these steps to add your name to the fax cover page on faxes you send 1 Click the Sender Information tab The Set Sender Information window appears 2 Type the name you want to appear on the fax cover page in the Sender name field then click the Send Record button A confirmation window appe...

Page 35: ...t the Print Sender Info setting to On as described on page 46 Saving Speed Dial Information After you register Speed Dial or One Touch recipients you need to save the information as a file and send it to the CX11NF Follow these steps to save additions or changes made in the Speed Dial Utility to a file on your PC 1 From either the Speed Dial Group Dial or One Touch Dial tab click the Save button ...

Page 36: ...ed Dialing The Save As window appears 2 Select a location on your PC s hard drive type a File Name then click Save 3 At the confirmation click OK The speed dial data is saved to a file with the extension CSV ...

Page 37: ...tored in a file 1 Open the Edit menu and select Edit Existing File 2 Click the Browse button to select the CSV file to edit 3 Click Next The Speed Dial tab appears displaying a list of registered recipients From here you can add edit or delete registered recipients and group lists or assign or reassign recipients to one touch dial ...

Page 38: ...r changed in the Speed Dial Utility to the product 1 While in the Speed Dial Group Dial One Touch Dial or Sender Information tabs click the Send Record button The Confirm Execution dialog box appears 2 Click Yes The information is sent to the product Note Do not attempt to perform any other functions fax copy scan etc or disconnect the CX11NF before the transfer is complete or the speed dial infor...

Page 39: ...he Fax menu the transmit and receive settings and the outgoing fax settings Fax Menu You can use the Fax Settings menu to make changes to the following settings Basic Settings Transmission Settings Reception Incoming Fax Settings Speed Dial Settings Report Setup Fax Factory Settings ...

Page 40: ...ngs This menu allows you to specify the following transmission settings for fax mode Item Settings Line Type PSTN PBX FlashStart1 Dial Type2 Tone 10 pps 20 pps Personal Number Name3 up to 32 characters Number up to 50 digits Speaker Volume Off 1 2 3 Country Area Setting Argentina Australia Austria Belgium Brazil Canada China Czech Denmark Finland France Germany Greece Holland Hong Kong Hungary Ire...

Page 41: ...s The Factory Settings menu item sets the fax to its factory settings Item Settings Paper Cassette Auto MP Tray Paper Cassette Incoming Mode Auto switching Fax only Phone only TAM For details see page 15 Attached Phone Timeout 1 to 99 DRPD On Off Normal All Item Settings Individual Speed Dial Register Delete One Touch Dial Register Delete Clear Speed Dial Clears all registered speed dial informati...

Page 42: ... press the Fax button 2 Press the d button to select Density 3 Press the l or r button several times to specify your desired density level You can also set the density by entering the number directly with the numeric keypad 4 Press the u button twice to return to the recipient item or specify other settings if necessary Selecting Document Size You can specify the document size from A4 B5 Letter an...

Page 43: ... quality settings 4 Press the u button three times to exit the image quality setting or specify other settings if necessary Quality Description Standard Fax is transmitted with standard image quality Fine Quality Fax is transmitted with the moiré removal and background clearance functions active Use for documents such as magazines and catalogs S Fine Super Fine High Quality Use this setting for do...

Page 44: ... indicates the printable area and a vertical line in the shaded area indicates the location of the header information head of the original Using Overseas Transmission Mode When you transmit faxes overseas set this function to On 1 Make sure the CX11NF is in Fax mode If not press the Fax button 2 Press the u or d button several times to select Overseas Mode 3 Press the l or r button to select On or...

Page 45: ... total number of redial attempts when unable to connect to the recipient due to a busy line The number of redial attempts can be set from 0 to 99 Setting the number of attempts to 0 disables Auto Redial 1 Press the Setup button The Setup light turns on and the Setup menu appears in the LCD screen 2 Press the d button twice to select Fax Settings then press the r button The Fax Settings menu appear...

Page 46: ... Speed Dial Utility Windows only 1 Press the Setup button on the control panel The Setup light turns on and the Setup menu appears in the LCD screen 2 Press the d button twice to select Fax Settings then press the r button The Fax Settings menu appears 3 Press the d button to select Transmission Settings then press the r button 4 Press the d button to select Print Sender Info then press the r butt...

Page 47: ...s in Fax mode If not press the Fax button 2 Press the Menu button 3 Make sure Printing Report is selected then press the r button 4 Press the u or d button to select the report or list you want to print then press the r button The report is printed Type of report Description Speed Dial List Prints a list for one touch dial group dial and speed dial information Activity Report Prints a list of faxe...

Page 48: ...nt then press the r button Type of Report Description and Settings Activity Report This report contains transmission and reception information On Print this report automatically for every 50 transmissions Off To not print this report automatically Transmission Report This report contains transmission information such as start time number of pages and transmission result On Print this report automa...

Page 49: ...x menu appears in the LCD screen 2 Press the Menu button 3 Press the d button to select Fax Job Info then press the r button The Fax Job Information menu appears 4 Press the d button to select the job information you want then press the r button 5 To exit the settings press the l button several times or press one of the mode buttons Setting Description Memory Info Display Displays the remaining me...

Page 50: ...50 Reports ...

Page 51: ... using the memory transmission function Problem Solution Document stops feeding during faxing The maximum length of a page you can load is 14 in Faxing a longer page stops at 14 in The maximum page size for the Auto Document Feeder is 8 5 14 in If the item is too small it can jam inside the Auto Document Feeder There might be problems with the fax machine you are sending to Try contacting the reci...

Page 52: ...nd If a fax job is in memory for any of these reasons an entry for the job appears in the fax log Print a fax activity report and check the Status column for jobs with a Pending designation Incoming fax calls are not being answered Check if the Incoming Mode is set to Fax only Answer the phone and start receiving the fax yourself See page 41 for more information Make sure the product is connected ...

Page 53: ...for errors Hang up and resend the fax If this does not work have the phone company check the phone line A blank copy is output Make sure the ADF and the ADF cover are closed firmly Problem Solution Faxes are not printing or are printing incorrectly Make sure there is paper in the MP tray or the paper cassette Load the MP tray or the paper cassette if necessary Any faxes received while the input tr...

Page 54: ...configuration and operating system version Description of the problem You can purchase genuine Epson toner cartridges and paper from an authorized Epson reseller To find the nearest reseller please call 800 GO EPSON 800 463 7766 To purchase online visit www epsonstore com U S sales only In Canada please call 800 463 7766 for reseller referral Service Access World Wide Web From the Internet you can...

Page 55: ... use the CX11NF near water Avoid using a telephone during an electrical storm There may be a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Caution Be sure the telephone s AC power cord meets the relevant local safety standards Use only the power cord that comes with the product and don t use the cord with other equipment Use ...

Page 56: ...a REN of 0 0 For earlier products the REN is separately shown on the label 5 If this terminal equipment Model EU 96 causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your rig...

Page 57: ...ine ensure the installation of this equipment Model EU 96 does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer Canada 1 This product meets the applicable Industry Canada technical specifications Le présent matériel est conforme aux spécifications techniques applicables d Industrie Canada 2 The Ri...

Page 58: ... as a Class B digital device Each product marketed is identical to the representative unit tested and found to be compliant with the standards Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47CFR 2 909 Operation is subject to the following two condit...

Page 59: ... the exchange of the product or a part the item replaced becomes Epson property The replacement product or part may be new or refurbished to the Epson standard of quality and at Epson s option may be another model of like kind and quality Exchange products and parts assume the remaining warranty period of your original product covered by this limited warranty What This Warranty Does Not Cover This...

Page 60: ...NY OTHER LEGAL THEORY EPSON S ENTIRE LIABILITY FOR LOSS OR DAMAGE OF ANY KIND SHALL BE LIMITED TO A REFUND OF THE PRICE PAID FOR THE EPSON PRODUCT In Canada warranties include both warranties and conditions Some jurisdictions do not allow limitations on how long an implied warranty lasts and some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the a...

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Page 64: ...CPD 19582R1 Printed in XXXXXX XX XX XX XXX ...

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