Troubleshooting
263
EPSON AcuLaser C3800
User's Guide
Color Printing Problems
Cannot print in color
The printout color differs when printed from different printers
The color looks different from what you see on the computer screen
Cause
What to do
Black
is selected as the Color setting in the
printer driver.
Change this setting to
Color
.
The color setting in the application you are
using is not appropriate for color printing.
Make sure that the settings in your application are
appropriate for color printing.
One of the imaging cartridges may be the
end of its service life but printing was
continued by pressing
N
Start/Stop
button.
If a
Replace Toner uuuu
error occurs, replace the
imaging cartridge without pressing the
N
Start/Stop
button. See "Imaging Cartridge" on page 228.
Cause
What to do
Printer driver default settings and color tables
vary by printer model.
Set the Gamma setting to 1.8 in the More Settings
dialog box in the printer driver, then print again. If
you still do not get the printouts you expect, adjust
the color using the slide bar for each color. For
details about the More Settings dialog box, see the
printer driver’s online help.
Cause
What to do
Printed colors do not exactly match the
colors on your monitor, since printers and
monitors use different color systems: monitors
use RGB (red, green, and blue), while printers
typically use CMYK (cyan, magenta, yellow,
and black).
Although it is difficult to match colors perfectly,
selecting the printer driver’s ICM setting (for Windows
XP, XP x64, Me, 98, 2000, Server 2003, or Server 2003
x64) or ColorSync setting (for Macintosh) can
improve color matching between different devices.
For details, see the printer driver’s online help.
For Macintosh, the System Profile setting is not
in use.
To apply ColorSync properly, your input device and
the application must support ColorSync, and a
System Profile must be used for your monitor.
PhotoEnhance
may be selected in the printer
driver.
The PhotoEnhance feature corrects the contrast and
brightness of the original image data, and so may
not be suitable for printing vivid images.
