Solving Problems
71
There is no sound.
■
Press the right side of the
Volume
button on the remote
control to turn up the sound.
■
If you’re using a VCR or other video source, make sure the
volume is not turned all the way down. Also, make sure the
cables are connected correctly, as described on page 19.
■
If your presentation includes computer audio, make sure
the volume control on your laptop is not turned all the way
down. Make sure the audio cable is securely connected to
both the projector and your computer’s
headphone jack
or
audio out jack. See page 13 for more information.
■
Make sure the Windows volume controls on your
computer are not turned all the way down or set to Mute.
You may be able to check this by right-clicking the sound
icon on your Windows desktop.
■
Press the
A/V Mute
button on the remote control to make
sure this feature is not enabled.
■
Make sure the right source is selected. Press the
Source
button on top of the projector to select the right source.
Where To Get Help
EPSON provides technical assistance through electronic
support services and automated telephone services 24 hours a
day, as listed in the following tables:
Electronic support services
Service
Access
World Wide Web
From the Internet, you can reach EPSON’s projector page at
http://www.epson.com/mul_proj/
Presenters Online
Access tips, templates, training and more at
http://www.presentersonline.com
EPSON Internet FTP
Site
If you have Internet FTP capability, use your Web browser (or other
software for FTP downloading) to log onto
ftp.epson.com
with the user
name
anonymous
and your e-mail address as the password.
