B-2
Contacting Customer Support
Overview
If your EPSON product is not operating properly and you cannot
solve the problem using the troubleshooting information in your
product documentation, contact customer support services for
assistance.
Customer support will be able to help you much more quickly if
you give them the following information.
❏
Product serial number
(The serial number label is usually on the back of the product.)
❏
Product model
❏
Product software version
(Click
About
,
Version Info
, or similar button in the product
software.)
❏
Brand and model of your computer
❏
Your computer operating system name and version
❏
Names and versions of the software applications you
normally use with your product
Summary of Contents for 1640SU - Perfection Photo Scanner
Page 2: ... 2 ...
Page 44: ...2 20 Scanning Basics High Contrast Increases the contrast of dull images Open Shadow ...
Page 54: ...2 30 Scanning Basics ...
Page 98: ...4 10 Calibrating Your System ...
Page 114: ...5 16 Options Paper support Spare paper path guide ADF Document Mat ...
Page 130: ...5 32 Options ...
Page 172: ...6 42 Maintenance and Troubleshooting ...
Page 185: ...Contacting Customer Support B 1 Appendix B Contacting Customer Support Overview B 2 ...
Page 192: ... 6 Glossary ...