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TROUBLESHOOTING
Your Problem
It’s Possible that...
What you should do
My Epilaser won’t turn on.
Your Epilaser is not connected
properly.
Make sure the charger cable is
connected properly (see page 20).
While I’m charging my
Epilaser, the battery
indicator on the display
doesn’t “fill up.”
Your Epilaser is not connected
properly.
Your Epilaser is already fully
charged and ready to use.
Confirm that:
Even after I charge my
Epilaser, the battery
indicator is still “filling up.”
Your Epilaser isn’t fully charged.
Charge your Epilaser (see page 18).
Unplug the power adaptor from the
wall and from the screen.
You are using the adaptor
supplied with the Epilaser kit.
Your screen is firmly plugged
into the adaptor.
The adaptor is plugged into a
wall outlet that is working.
Your Epilaser is not charged.
Charge your Epilaser (see page 18).
Please call EpiladyUSA Customer Support at 713-666-4582 for additional help.
DO NOT use the Epilaser if your skin tone matches one listed as “Not Safe” on
the Skin Tone Safety Chart
(see page 1). If you use the Epilaser on medium brown,
dark brown, or black skin tones—all indicated as “Not Safe” for treatment—the skin
may absorb too much laser light, resulting in burning, discoloring, or scarring.
DO NOT use the Epilaser if you are under the age of 18.
Do not use the Epilaser
on anyone else under the age of 18. The use of the Epilaser on or by children under
the age of 18 has not been studied and could result in serious injury.
DO NOT use the Epilaser if you have a lighter hair color, such as blonde, white,
red, or gray.
For the laser to work, you must have naturally dark hair in the area to
be treated. Lighter hair pigments will not absorb enough of the laser’s energy to
deactivate the hair follicle.
NOTE:
The Epilaser is equipped with a built-in skin sensor. If the sensor determines that
your skin tone is “Not Safe,” it will not give the treatment.
WHO SHOULD NOT USE THE EPILASER (CONTRAINDICATIONS)
Not Safe Skin Tones:
Type V and Type VI
Under 18
Blonde, White,
Red, or Gray Hair
