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Enviro Q1GI, Owner'S Manual

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Enviro Q1GI Owner'S Manual Download Page 42

42

Troubleshooting

Problem

Possible Cause

Solution

Locking 

conditions

Reset the Proflame IFC board

·  Turn the system off by pressing the ON/OFF button on the 

transmitter

·  After approximately 2 seconds press the ON/OFF button on the 

transmitter again.

·  In the manual flame control mode, use the down arrow button to 

reduce the flame to off, indicated by the word OFF displayed on 

the transmitter LCD screen.

·  Wait approximately 2 seconds and press the up arrow button, the 

ignition sequence will start.

·  With the transmitter off, move the slider switch on the receiver to 

the OFF position.

·  Wait approximately 2 seconds and move the receiver slider 

switch to the ON position.

Main burners 

will not start

The pilot flame has gone out

· See “Pilot will not remain lit”

The remote control is not working 

correctly

· Replace the batteries

The thermostat is disconnected or 

set too high

· Set the thermostat to a lower temperature

Problem with thermopile circuit

· Check gas line pressure
· Check wiring to thermostat for breaks
· Check for flame impingement on thermopile

Flame lifting

Leak in vent pipe

· Check for leaks in vent connections

Improper vent configuration

· Check vent configuration with manual

Terminal may be re-circulating flue 

gases

· Check to see if terminal is on correctly
· May need to install high wind termination cap.
· Contact dealer

Blue Flames

The heater has just been started

·  Normal during start up: flame will yellow as the fireplace heats 

up

Improper air shutter adjustment

· Adjust air shutter – contact your dealer

Glass fogs up

Normal condition: after the 

appliance warms up the glass will 

be clear.

**Due to additives in gas, glass may get hazy during operation** 

Clean as needed.

Flames are 

burning 

“dirty” or 

sooting

The logs or glass are placed 

incorrectly

· Check log positioning
· Check level of glass layout

Improper air shutter adjustment

·  Increase primary air by opening the air shutter and/or by 

opening the vent restrictor

·  Check for proper venting and blockage of the vent termination

· See also “Burners will not remain lit”

Incorrect rating input

·  Check manifold pressure and clock input rating for over-firing

Summary of Contents for Q1GI

Page 1: ...ing property damage personal injury or loss of life Installation and service must be performed by a qualified installer service agency or the gas supplier Version Française www enviro com fr html 4001609 W A R R A N T Y R E G I S T R A T I O N e n v i r o c o m w a r r a n t y Q1GI D I R E C T V E N T F I R E P L A C E I P I ...

Page 2: ...ly Immeadiately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier Massachusetts installations Warning This product must be installed by a licensed plumber or gas fitter when installed within the Com...

Page 3: ... conform to local codes or in the absence of local codes with the National Fuel Gas Code ANSI Z223 1 NFPA 54 or the Natural Gas and Propane Installation Code CSA B149 1 To prevent injury do not allow anyone who is unfamiliar with the stove to operate it To prevent injury if the pilot or pilot and burners have gone out on their own open the glass door and wait 5 minutes to air out before attempting...

Page 4: ...n 16 Initial Installation 19 Introduction 19 Placement and Framing 19 Insulating Material 20 Standoffs 21 Corner Installation 22 Mantle and Non Combustible Clearances 23 Direct Vent 24 Venting Fireplcace Inserts 24 Vent Termination Restrictions 25 Venting Clearances 26 Approved Venting Parts 26 Allowable Co Axial Vent Configurations 28 Co Linear Venting Adapter Kit 50 2982 29 Horizontal Terminatio...

Page 5: ...ATERS CAN CGA 2 17 M91 R2009 GAS FIRED APPLIANCES FOR HIGH ALTITUDES CSA P 4 1 02 TESTING METHOD FOR MEASURING ANNUAL FIREPLACE EFFICIENCY This ENVIRO Q1GI Fireplace Has been certified for use with either natural or propane gases See rating label Is not for use with solid fuels Is approved for bedroom or bed sitting room IN CANADA must be installed with a listed wall thermostat IN USA see current ...

Page 6: ...3 8 136mm 6 5 8 168mm 12 3 8 313mm 10 254mm 7 7 8 199mm 18 3 4 477mm 16 7 8 429mm Specifications Dimensions Figure 1 Q1GI Dimensions Top Vent Rating Label Lighting Instructions Location The rating label plate and lighting instructions are located under the gas valve and attached to the unit with a length of chain 120V Plug Gas Line 6 ...

Page 7: ...ance and to replace any part of the control system and any gas control which has been under water OPERATING INSTRUCTIONS 1 STOP Read the safety information above on this label 2 Read the owner s manual including the section on Remote Control operation 3 Set the thermostat to the lowest setting 4 Turn off all electric power to the appliance 5 Do not attempt to light the pilot by hand 6 Wait five 5 ...

Page 8: ... and contact the dealer Warning Incorrect venturi adjustment may lead to improper combustion which is a safety hazard Contact the dealer if there is any concern about the venturi adjustment Figure 3 Air shutter adjustment lever Operating Instructions Less Air More Air Air Shutter Adjustment Normal Sounds During Operation Table 1 Normal Sounds Component Sound Reason Q1GI Surround Panels Creaking wh...

Page 9: ...y is provided to Index between the features and a Thermostat Key is used to turn on off or index through Thermostat functions Figure 4 5 Figure 4 Proflame 2 Transmitter System Description The Proflame 2 Remote Control System consists of two 2 elements 1 Proflame 2 Transmitter 2 Integrated Fireplace Controller IFC and a wiring harness to connect the Receiver to the gas valve stepper motor and Fan C...

Page 10: ...s via radio frequency from the Transmitter to operate the appliance in accordance with the particular Proflame 2 system configuration The IFC has a red reset button at the front right corner that is used is to synchronize the Transmitter when using the for the first time or after the batteries have been replaced Figure 5 Proflame 2 Transmitter LCD Screen Figure 6 Integrated Fireplace Controller CP...

Page 11: ...display see Figure 7 Turn on the Appliance Press the ON OFF Key on the Transmitter The Transmitter display will show all active Icons on the screen A single beep from the Receiver will confirm reception of the command and will commence to first ignite the pilot light followed by the main burner This should take about 10 seconds to complete Figure 7 Remote Control Display in Farenheit and Celcius O...

Page 12: ...rature and the actual room temperatures As the room temperature gets closer to the set point the Smart Function will modulate the flame down To activate this function press the Thermostat Key Figure 4 until the word SMART appears to the right of the temperature bulb graphic Figure 10 To adjust the set temperature press the Up or Down Arrow Keys until the desired set temperature is displayed on the...

Page 13: ... for the First Time Figure 14 Remote Control Locked Figure 15 Low Battery Indicator WARNING Fire Hazard Can cause severe injury or death The Receiver causes ignition of the appliance The appliance can turn on suddenly Keep away from the appliance burner when operating the remote system or activating manual by pass of the remote system WARNING Shock Hazard Can cause severe injury or death This devi...

Page 14: ...rasive cleaners will damage the glass and painted surfaces Depending on the amount of use the glass should require cleaning no more than two or three times a season Do not clean the glass when it is hot Cleaning The Firebox Remove all of the glass media from the tray a vacuum cleaner with an empty canister or new bag works best At this time inspect the burner tray for cracking or severe warping If...

Page 15: ...s Door Removal In order to install the glass media and for regular cleaning the glass door must be removed There are two 2 door latch mechanisms on top the glass door as shown in Figure 16 Each latch has a hole at the front to use the door tool supplied with the unit to pull the mechanisms straight out and up When the top latches are unhooked lean the door forward and then lift it up out of the al...

Page 16: ...onverting the unit to a different gas type or to replace the burner altogether Proceed only when the unit has completely cooled down Figure 18 Removing Burner 1 Remove the glass door as shown in the Maintenance and Service Glass Door Removal 2 Remove the glass media as instructed in Maintenance and Service Cleaning the Firebox and remove the front glass hood 3 Take note of the pilot shield fitment...

Page 17: ...tment screw figure 40 page 36 clockwise to decrease or counterclockwise to increase until the correct flame is achieved Conversion Kit Installation 1 Turn the unit off by pressing the ON OFF Key on the remote and shut off gas supply at the shut off valve upstream of the unit CAUTION The gas supply must be shut off prior to disconnecting the electrical power and before proceeding with the conversio...

Page 18: ...be installed at higher altitudes Please refer to your American Gas Association guidelines which state the sea level rated input of Gas Designed Appliances installed at elevations above 2000 610 m feet is to be reduced 4 for each 1000 feet 305 m above sea level Refer also to local authorities or codes which have jurisdiction in your area regarding the de rate guidelines In Canada When the appliance...

Page 19: ...can be along a wall raised or at floor level or in a corner There are specific framing measurements for each situation The basic opening should have the dimensions shown in Figure 21 The fireplace must have a strong and level surface to be placed on The surface should be made of wood or a non combustible material not carpet The framing boards may touch the top and back standoffs but only the suppl...

Page 20: ...he top vent configuration the fiberglass insulation supplied with the stove is required Cut a notch in the insulation to fit around the vent collar and place on top of the unit as shown in Figure 22 Figure 22 Unit Insulation Top Vent Fiberglass Insulation cut around vent collar 20 ...

Page 21: ... the thickness of the wall material The rear standoffs attach to the back corners of the unit and are not adjustable Combustible material can touch the standoffs but must not encroach past them If the Q1GI is being installed into a pre existing masonary fireplace it is not necessary to use the standoffs Installation of the standoffs will require a T20 screwdriver Remove the installed screws in the...

Page 22: ... in Figure 25 Refer to Initial Installation Allowable Co axial Vent Configurations for allowable pipe lengths Do not interfere with the structural integrity of the walls Figure 25 Dimensions for a corner installation top vented 15 3 4 260mm 25 1 4 641mm 39 1 2 1003mm 27 7 8 709mm 55 7 8 1123mm 13 3 4 203mm Outside W all I n s i d e W a l l 22 ...

Page 23: ...rom side of door to side wall 1 2 12 7mm thick non combustible facing When installing the Q1GI as a zero clearance fireplace the correct clearances and materials must be used Above Unit A minimum 10 of thick non combustible facing material with a R Value no less than 0 26 must be used see Figure 26 In Front of Unit A minimum 12 of 1 thick non combustible material with a R Value no less than 2 27 K...

Page 24: ...restricted Also ensure that all direct vent pipes have been properly sealed and installed after routine inspection or cleaning The air intake and exhaust pipes must be installed in the correct locations on the top of the Q1GI Venting Fireplace Inserts When using the co linear venting adapter kit 50 2982 the Q1GI may be installed and vented into any solid fuel fireplace that has been installed in a...

Page 25: ...9 in 23 cm Clearance from window or door that may be opened C 12 in 30 cm Clearance from permanently closed window to prevent condensation D 24 in 60 cm Vertical clearance to ventilated soffit located above the terminal within a horizontal distance of 2 ft 60 cm from center line of terminal E 18 in 45 cm Clearance to unventilated soffit F 12 in 30 cm Clearance to outside corner G 12 in 30 cm Clear...

Page 26: ...tical and horizontal sections dramatically affects the burning efficiency of the fireplace certain guidelines have been set in Initial Installation Allowable Co Axial Vent Configurations Venting terminals can not be recessed into a wall or siding WARNING This gas appliance must not be connected to a chimney flue serving a separate solid burning appliances Figure 28 Vent Framing For Wall or Ceiling...

Page 27: ...DT 48 SV4L48 4D4 48 pipe length 945 4DT EL45 SV4EBR45 4D45B 45 elbow black 990 4DT EL90 SV4EBR90 4D90B 90 elbow black 950 4DT VS SV4VS Vinyl siding standoff sheild 942 4DT WT SV4RSN 4DWT Wall thimble 953 4DT SC SV4FC 4DSC Storm collar 963 4DT FS SV4BF 4DFSP Fire stop 988 4DT WS B SV4BM 4DWS Wall strap support band 970 4DT HKA SV0SHK 4DHTK1 Horizontal termination kit SD Basic Kit SEL Kit A SC Stand...

Page 28: ...Having the fewest number of elbows is ideal as they tend to disrupt air movement Using 45 elbows is preferable to using 90 elbows Also a shorter vent system will perform better than a longer one The total length of horizontal vent pipe can not exceed 14 feet 4 27m and the total vent length can not exceed 44ft 13 4m Any combination of rise and run can be used as long as it lays within the shaded ar...

Page 29: ... kit is for vertical terminations only and can t be connected to a chimney flue serving a seperate solid fuel burning stove or appliance WARNING Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this appliance may result in property damage or personal injury Adapter Kit Contents Vent Plate Adapter Vent Plate Adapter Ceramic Gask...

Page 30: ...onger be used Base Plate 4 Exhaust Spigot Cover Plate Vent Collar Figure 31 Removal of Co Axial Venting Step 2 Install the components supplied in the adapter kit as shown using the screws that had been removed from the unit in Step 1 The gasket on the bottom side the vent plate adapter and exhaust spigot flange gasket will be sandwiched together when properly installed Cover Plate 3 Exhaust Spigot...

Page 31: ...The air gap prevents excessive heat from possibly melting the vinyl siding 5 Horizontal pipes must be supported every 3 feet 914 mm Plumber s all round strap will suffice 6 When running horizontal pipe clearances to combustibles must be maintained 1 inches 38 mm sides 1 inches 38 mm bottom and 2 inches 51 mm top Step 1 Set the fireplace in the desired location Check to determine if wall studs will...

Page 32: ...m the vent cap assembly to the outer wall of the vent pipe Bend any remaining portion of the strap back towards the vent cap Security Secure Vent uses a twist lock cap Step 5 Position the horizontal vent termination in the center of the 10 inches 25 4 cm square hole and attach to the exterior wall with the four screws provided The arrow on the vent termination should be pointing up Run a bead of n...

Page 33: ...shing to the roof with roofing nails Use a non hardening sealant between the uphill edge of the flashing and the roof Insure the roofing material overlaps the top edge of the flashing Verify that you have at least the minimum clearance to combustibles at the roof line STEP 8 Continue to add pipe sections until the height of the vent cap meets the minimum code requirements Refer to Figure 35 and Ta...

Page 34: ... should be framed to 10 254 mm x 10 254 mm inside dimensions in the same manner as shown in Figure 28 4 Any occupied areas above the first floor including plumber s tape connected to wall strap Wall strap 45 elbows x2 closets and storage spaces which the vertical vent passes through must be enclosed The enclosure may be framed and sheet rocked with standard building materials However consult the a...

Page 35: ...s removal of smoke shelf or baffle removal of ember catches removal of log grate removal of viewing screen curtain and removal of doors THE ORIGINAL FIREPLACE MAY NEVER BE RETURNED TO SOLID FUEL USE IN THIS CONDITION Solid Fuel Fireplace Installation WARNING This fireplace has been converted for the use with a gas fireplace insert only and cannot be used for burning wood or solid fuels unless all ...

Page 36: ...he gas supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than psig 3 45 KPa Always check for gas leaks with a soap and water solution after completing the required pressure test TO TEST VALVE PRESSURES The pressure taps are located on the top right of the valve shown in Figure 40 Turn s...

Page 37: ...gainst shock hazard and should be plugged directly into a properly grounded three prong outlet DO NOT cut or remove the grounding prong from this plug CAUTION When servicing controls label all wires prior to disconnection Wiring errors can cause improper and dangerous operation Verify proper operation after servicing If any of the original wire as supplied with the appliance must be replaced it mu...

Page 38: ...ur the glass media into the tray and evenly distribute over the entire tray Ensure that the pilot box remains clear of any glass NOTE The glass may have sharp edges and gloves should be worn while handling Figure 42 Burner Tray with glass installed 38 ...

Page 39: ... are plum with the front of the firebox 8 Re install the firebox baffle 9 Re install the tray and glass media 10 Re Install the glass door Secondary Installation optionaL ceRamic bRicK oR LeDgestone paneLs instaLLation anD RemovaL Turn off the gas control knob and allow the unit to cool Please ensure that your ceramic panels have not been damaged Note The front porcelain panel hood will still be u...

Page 40: ...ill blink one 1 time in intervals 3 Parasitic Pilot Flame the LED indicator will blink two 2 times in intervals 4 System Lock out the LED indicator will blink three 3 times in intervals Additional Ignition Information 1 The Proflame2 IFC will try two 2 times for ignition 2 Each try for ignition will last approximately 60 seconds 3 The wait time between the two tries is approximately 35 seconds Fig...

Page 41: ...ly orifice Pilot will not remain lit Problem with Flame Sensor circuit Check for proper connection of the Flame Sensor to the IFC board Check pilot for full flame impingement around Flame Sensor If flame is too small check gas pressure adjust pilot rate screw check pilot head for damage Ensure the ground wire is properly attached to the pilot mounting bracket and that it is makes a good electrical...

Page 42: ... line pressure Check wiring to thermostat for breaks Check for flame impingement on thermopile Flame lifting Leak in vent pipe Check for leaks in vent connections Improper vent configuration Check vent configuration with manual Terminal may be re circulating flue gases Check to see if terminal is on correctly May need to install high wind termination cap Contact dealer Blue Flames The heater has j...

Page 43: ...3 Glass Tray w Porcelain Panel 50 2936 14 Door Glass w Gasket 19 75 x 17 5in 50 2998 15 Door Complete 50 2990 16 Porcelain Liners Set 4 pieces 50 2939 17 Ceramic Brick Liner Set 3 pieces 50 2938 Ceramic Ledgstone Liner Set 3 pieces 50 2972 18 Proflame 2 Integrated Fireplace Control IFC 50 3010 Proflame 2 IFC Wire Harness 0 584 924 50 3030 19 Proflame 2 Transmitter GTMFL Hand Held 50 3029 Proflame ...

Page 44: ...Parts Diagram 44 5 16 8 20 14 15 17 18 19 7 10 9 4 3 2 22 11 6 1 21 12 13 ...

Page 45: ...Notes 45 ...

Page 46: ...Notes 46 ...

Page 47: ...e must be provided by you or the dealer including serial number Exclusions An expanded list of exclusions is available at www enviro com help warranty html This warranty does not cover Damage as a result of improper usage or abuse Damage caused from over firing due to incorrect setup or tampering Damage caused by incorrect installation To the Dealer Provide name address and telephone number of pur...

Page 48: ..._____________________________ MODEL ___________________________________ SERIAL NUMBER ___________________________ DATE OF PURCHASE _____________ dd mm yyyy DATE OF INSTALLATION ___________ dd mm yyyy NATURAL GAS NAT PROPANE LPG INLET GAS PRESSURE _________in wc MAIN BURNER ORIFICE __________ DMS PILOT ORIFICE _________OR________in diam INSTALLER S SIGNATURE ________________________________________...

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