Enviro G39LI Owner'S Manual Download

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Troubleshooting

Table 10: Troubleshooting

Problem

Possible Cause

Solution

Locking

conditions

Reset the Proflame IFC board

· Turn the system off by pressing the ON/OFF button on

the transmitter

· After approximately 2 seconds press the ON/OFF button

on the transmitter again.

· In the manual flame control mode, use the down arrow

button to reduce the flame to off, indicated by the word

OFF displayed on the transmitter LCD screen.

· Wait approximately 2 seconds and press the up arrow

button, the ignition sequence will start.

Main burners

will not start

The pilot flame has gone out

· See “Pilot will not remain lit”

The remote control is not working

correctly

· Replace the batteries

The thermostat is disconnected or

set too high

· Set the thermostat to a lower temperature

Problem with thermopile circuit

· Check gas line pressure
· Check wiring to thermostat for breaks

· Check for flame impingement on thermopile

Flame lifting

Leak in vent pipe

· Check for leaks in vent connections

Improper vent configuration

· Check vent configuration with manual

Terminal may be re-circulating flue

gases

· Check to see if terminal is on correctly
· May need to install high wind termination cap.
· Contact dealer

Blue Flames

The heater has just been started

· Normal during start up: flame will yellow as the fireplace

heats up

Improper air shutter adjustment

· Adjust air shutter – contact your dealer

Glass fogs up

Normal condition: after the

appliance warms up the glass will

be clear.

**Due to additives in gas, glass may get hazy during

operation** Clean as needed.

Flames are

burning

“dirty” or

sooting

The logs are placed incorrectly

· Check log positioning

Improper air shutter adjustment

· Increase primary air by opening the air shutter and/or by

opening the vent restrictor

· Check for proper venting and blockage of the vent

termination

· See also “Burners will not remain lit”

Incorrect rating input

· Check manifold pressure and clock input rating for over-

firing

Note: For G39LID specific troubleshooting refer to the Dexen user manual supplied

Summary of Contents for G39LI

Page 1: ...tion and service must be performed by a qualified installer service agency or the gas supplier Version Française www enviro com fr html C 4001609 W A R R A N T Y R E G I S T R A T I O N e n v i r o c o m w a r r a n t y G39LI G39LID D I R E C T V E N T F I R E P L A C E I P I CERTIFIED TO ANSI Z21 88 CSA 2 33 VENTED GAS FIREPLACE HEATERS CSA 2 17 GAS FIRED APPLIANCES FOR HIGH ALTITUDES ...

Page 2: ...g immediately Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier Massachusetts installations Warning This product must be installed by a licensed plumber or gas fitter when installed with...

Page 3: ...ust be performed by a qualified installer service agency or gas supplier This installation must conform to local codes or in the absence of local codes with the National Fuel Gas Code ANSI Z223 1 NFPA 54 or the Natural Gas and Propane Installation Code CSA B149 1 To prevent injury do not allow anyone who is unfamiliar with the stove to operate it To prevent injury if the pilot or pilot and burners...

Page 4: ...ght Replacement 20 Fuel Conversion 21 Initial Installation 23 Introduction 23 Unit Install Preparation 23 Placement and Framing 25 Finishing a Fireplace 26 Cool Surface Activation 27 Cool Surface Install Options 29 Flat Wall Installation 32 Recess Installation 33 Corner Installation 34 Floor Protection 35 Mantel Requirements 35 Minimum Venting Requirements 36 Flex Venting 37 Clearances Noncombusti...

Page 5: ... Z21 88 CSA 2 33 VENTED GAS FIREPLACE HEATERS CSA 2 17 GAS FIRED APPLIANCES FOR HIGH ALTITUDES This ENVIRO G39 Fireplace Has been certified for use with either natural gas or propane see rating label Is not for use with solid fuels Is approved for a bedroom or bed sitting room IN CANADA must be installed with a listed wall thermostat IN USA see current ANSI Z223 1 for installation instructions Mus...

Page 6: ... important information for your fireplace is on this label as well as the model specific serial number which you will need for warranty information The sheet is located inside the cabinet under the gas valve Figure 1 G39 Dimensions 29 3 4 757 24 610 38 3 4 984 39 1 4 997 34 1 4 870 34 1 2 877 30 1 4 768 35 1 4 895 37 940 18 1 4 465 2 1 4 58 5 1 4 134 39 3 4 1008 42 1066 6 1 2 163 2 1 4 58 27 3 4 7...

Page 7: ...t has been under water Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water OPERATING INSTRUCTIONS 1 STOP Read the safety information above on this label 2 Read the owner s manual including the section on Remote Control operation 3 Turn off all electric power to the appliance 4 Do not a...

Page 8: ... Radio frequency 315 MHz Integrated Fireplace Controller IFC Supply voltage AC IN 120 V 60 Hz Battery Backup IN 6 Vdc 200mA four 1 5 V AA batteries Spark voltage frequency 10kV 1Hz Comfort modulating fan 120 V 60 Hz 2A Auxiliary 120 V 60 Hz 5A System Description The Proflame 2 Remote Control System consists of two 2 elements 1 Proflame 2 Transmitter 2 Integrated Fireplace Controller IFC and wiring...

Page 9: ...A battery back up if there is a power outage Only main burner control can be used while operating with the battery back up auxiliary components such as the convection fan cannot be used Use the reset button see Figure 5 to synchronize the remote transmitter to the IFC for the first time or after batteries have been replaced CAUTION Property Damage Hazard Excessive heat can cause property damage Th...

Page 10: ...nce Press the ON OFF key on the transmitter to turn the fireplace off The IFC will confirm your command with a single beep The pilot light IPI and the main burner will turn off The pilot will remain lit if the fireplace is in CPI mode Room temperature information will still be displayed on the remote when the unit is off Note It is recommended to use CPI mode when the temperature outside is below ...

Page 11: ...evel Operating Instructions Room Thermostat Transmitter Operation The remote transmitter acts as a room thermostat The thermostat can be set to a desired temperature to control the comfort level in a room Press the THERMOSTAT key to activate this function The transmitter display will indicate the thermostat is ON and the set temperature can be adjusted with the UP DOWN key The flame will cycle on ...

Page 12: ...IFC will emit a beep when the ON OFF key is pressed indicating the batteries are low The system will need to be initialized after battery replacement see Initializing the System The life span of the batteries depends on various factors such as battery quality ignition attempts remote usage and power outage duration Figure 12 Key Lock Key lock This function will lock the keys to avoid unsupervised ...

Page 13: ...he speed of the blower Gas Valve Dull click when turning on or off this is the valve opening and closing Top Light Control The top light is used to illuminate the log set in the fireplace even when the flame is off The on off operation can be controlled using the remote transmitter Use the MODE key to select the auxiliary icon and use the UP DOWN key to activate the top light the IFC will beep to ...

Page 14: ...a healthy flame by making air shutter adjustments you may have the incorrect restrictor setting or venting problem If the flame is very flickery fast moving and low then increase the restriction If the flame is very tall lazy and dirty then decrease the restriction More details can be found in the venting section of this manual Caution Wear heat resistant gloves when making adjustments to the air ...

Page 15: ...unt of use the glass should require cleaning no more than two or three times a season WARNING Do not clean the glass when it is hot Cleaning The Firebox Carefully remove the logs they are fragile Gently remove all the media and place on a paper towel Vacuum the bottom of the firebox thoroughly Carefully clean any dust off the logs and remove any lint from the burner and pilot At this time inspect ...

Page 16: ...ick wipe with denatured alcohol on a soft cloth BEFORE lighting the fireplace Never clean the face when it is hot Do not use other cleaners as they may leave a residue which can become permanently etched into the surface Figure 18 Surround Removal WARNING Do not attempt to remove the surround panel until the unit has completely cooled There are four mounting hooks that hold the surround into posit...

Page 17: ... to remove the glass door if the fireplace is not completely cold WARNING Never operate the fireplace with the glass door removed Figure 19 Door Cover Removal Door Cover Removal To remove the door cover remove the two 2 wing nuts using your fingers then lift up and outward Wing nuts are only for shipping and do not need to be reinstalled Figure 20 Glass Door Removal WARNING Do not touch or attempt...

Page 18: ... 5 Remove the two screws securing the log grate to the burner using a T 20 screw bit 6 Remove the four T 20 screws securing the burner pan see Figure 21 Slide the pan to the left and lift out Reassemble in the reverse order Maintenance And Service Figure 21 Front Burner Removal The burner will need to be removed for maintenance and fuel conversion also liner removal or installation Follow the proc...

Page 19: ...wires out along with the light tray see Figure 23 Disconnect the wire connectors to fully remove Do not ever remove marettes 6 Wear cotton gloves when replacing halogen bulbs Grab bulb firmly at the base and pull straight out to remove replace bulb as necessary Grab new bulb by the styrofoam sleeve it is vital that your bare fingers do not contact the bulb see Figure 24 The oils from your fingers ...

Page 20: ...Figure 26 5 Grab the connectors firmly at the base to disconnect them from the bulb assembly Remove assembly from unit then disconnect the ground wire 6 Remove the light cover by removing the four 4 T 20 screws If light gasket is damaged contact your ENVIRO dealer for replacement 7 Replace the light assembly as necessary and assemble back into unit Bulb Specifications G9 Halogen 25W 120V Enviro Pa...

Page 21: ...ll applicable codes and requirements of the authority having jurisdiction If the information in these instructions is not followed exactly a fire explosion or production of carbon monoxide may result causing property damage personal injury or loss of life The qualified service agency is responsible for the proper installation of this kit The installation is not proper or complete until the operati...

Page 22: ...e Confirm the inlet and manifold gas pressures are within the acceptable range using a manometer see Initial Installation Gas Line Connection and Testing If this unit has been installed at an altitude higher than 2000ft 610m it is required to de rate the unit accordingly In the USA The appliance may be installed at higher altitudes Please refer to your American Gas Association guidelines which sta...

Page 23: ...this manual 4 5 3 2 1 Figure 32 Additional Parts Unit Install Preparation Review the diagram below to familiarize yourself with the parts included with the unit Please review the following instructions carefully to ensure the unit is prepared properly before installation Item Number Item Description Quantity 1 Non Combustible Board 1 2 Cool Surface System Bezel 1 3 Stud Anchors 4 4 Extended Finish...

Page 24: ...the cabinet face Figure 33 Nailing Flange Flat Figure 34 Nailing Flange Assembled Non combustible board Install the supplied non combustible facing board with eight 8 supplied 8 32 x 75 fasteners using a 1 4 inch socket These screws can be found in the manual bag remove them and install the board Line up the holes and drill fasteners into the board until the screw head is flush with facing board C...

Page 25: ...ions see Figure 36 The fireplace must be placed on a strong and level surface The gas line must be run to the right side of the fireplace there is a 3 8 NPTM fitting to connect the gas line to The electrical wiring must be brought to the left side The location of the fireplace should be chosen so there will be at least a 36 inches 914 mm clearance from drapes doors and other combustible materials ...

Page 26: ...shing edge comes wrapped in foam on top of the unit This finishing edge is 1 deep and will accommodate finishing materials of 1 or more in thickness The 0 5 Finishing edge installed on the unit will need to be removed and replaced with this trim The surround panel will sit on the inside of this finishing edge This means the finishing edge is offset 0 25 from the surround panel creating a border Th...

Page 27: ...ug WARNING IT IS ESSENTIAL THAT THE CHASE IS VENTED IN A MANNER THAT RELIEVES THE ADDITIONAL HEAT ENTERING THE CHASE ENSURE ONE OF THE AVAILABLE FRAMING OPTIONS HAVE BEEN CONSTRUCTED IN ACCORDANCE WITH THIS MANUAL FAILURE TO DO SO CAN CREATE AN OVERHEATING SITUATION THAT COULD LEAD TO BUILDING FIRE Ensure your chase has been constructed in a manner that vents the chase into the same room It is not...

Page 28: ...ible is mandatory Image shows single layer finishing material using the short finishing edge Standard Extended Install Using the supplied long finishing edge non combustible material may be layered on top of the supplied Non combustible board Supplied board not needed for thick non combustible finishes like rock Cool Surface System Extended Install Using the supplied long finishing edge combustibl...

Page 29: ...m gap at the top of the facing wall It is essential that these dimensions are respected and not deviated away from them when using combustible materials inside or outside the chase see Figure 42A Option 2 Front Bezel The included bezel may be desired to accentuate the front discharge Option 1 This installation will also cover the edge of the finishing material at the cutout The top of the cutout m...

Page 30: ...unction with this option 2 51mm Minimum 6 152mm Minimum Wall Mounted Object 2 MIN Figure 44B Open Chase Iso View Option 3 Side Discharge built out installations Construct the framing in a way that provides a minimum 17 inch 432mm by 21 2 inch 64mm opening on each side of the chase The top of the opening must be 1 1 2 from the top of the chase see Figures 43A 43B Note If you wish to construct the C...

Page 31: ...Valance A valance may be desired to accentuate or hide the CSS outlet Consider framing option 1 or 4 to utilize the valance feature This is an optional decorative feature that covers up the CSS outlet gap Minimum opening and valance dimensions must be followed to ensure safe heat dissipation Combustible materiel is acceptable when constructing the valance It is acceptable to wrap the valance aroun...

Page 32: ...le dimensions required to safely operate the fireplace Plan your entire installation before proceeding These are minimum dimensions associated with natural gas only adjust the ceiling dimensions by adding 10 5 266 mm if using propane 45 1144mm 10 1 2 266mm 16 1 2 419mm 72 1829mm MIN NG 82 1 2 2096mm MIN LP 4 102mm 12 305mm 4 102mm MIN ...

Page 33: ...ial Installation QUALIFIED INSTALLERS ONLY Recess Installation These are the minimum allowable dimensions required to safely operate the fireplace Plan your entire installation before proceeding The maximum allowable depth for a recess in 3 1 2 90mm Finishing material thickness Figure 48 Recess Installation ...

Page 34: ... are the minimum allowable framing dimensions required to safely operate the fireplace in a corner install Plan your entire installation before proceeding Figure 49 Corner Installation 1 25mm 15 382mm 1 25mm 45 68 1 4 1733mm 14 1 2 368mm 21 3 4 554mm 47 1 2 1206mm 33 5 8 853mm ...

Page 35: ... E L D E P T H Minimum Mantle Clearances 8 MANTEL 4 MANTEL 52 51 50 49 48 47 46 44 45 12 MANTEL Diagram 2 Mantel Graph Floor Protection Figure 50 Air Gap Warning 1 2 13mm The fireplace must be placed on a solid and level floor plywood is recommended for basic installations A protective hearth in front of the unit is not required but highly recommended for the longevity of sensitive flooring materi...

Page 36: ... ignition under extreme vent configurations It is recommended for vent lengths that pass through unheated spaces garages attics crawl spaces be insulated to minimize condensation NOTE Measure your total vent height on the unit before a hole is cut into the exterior wall account for 1 4 25mm of rise for every 12 305mm of run to determine your thimble height NOTE Center of thimble dimension is base ...

Page 37: ...TALLATION NOTES Do not bend flex vent over 90 degrees All horizontal runs should have a minimum 1 4 6mm rise per foot for optimal performance Do not allow the inner flex pipe to contact the outer pipe keep it pulled tight and use spacer springs Spacers are required at the start middle and end of each elbow to ensure gap is maintained Do not add any extensions to the preset kits if more length is r...

Page 38: ...f the fireplace to an adjacent wall composed of combustible material Mantel It is not necessary to install a mantel but if one is desired the guidelines as shown in Initial Installation Mantel Requirements Floor The unit must be raised to accommodate flooring thickness Always ensure convective air gaps around the unit remain unobstructed Combustible flooring can be used but make sure to review the...

Page 39: ...tions and highly recommended for CSS installations Recess Installation Always maintain minimum clearances see Figure 55 The total depth of the TV and wall mount as well as the recess depth will determine the minimum whether or not a mantel is recommended A mantel may not be needed if the TV and Mount are low profile enough A mantle is not mandatory but highly recommended for protection of a TV If ...

Page 40: ...ended above me ter regulator assembly I 3 ft 91 cm 3 ft 91 cm Radial clearance around service regulator vent outlet Table 4 Vent Termination Clearances MINIMUMS Vent Termination Restrictions WARNING Follow the venting instructions exactly for safe and proper appliance operation Use Mill Pac or high temp RTV silicone for all venting connections Risk of fire explosion or asphyxiation if improper ven...

Page 41: ...o combustibles must be maintained around any vertical vent pipe Around a horizontal vent pipe the clearance to combustibles should be 3 76 mm above and 1 25 mm on the sides and bottom When combustible materials are directly above the first 90 elbow 4 102 mm of clearance is necessary Table 5 Vent Pipe Minimum Clearances Vertical Pipe to the Side Walls Horizontal Pipe to the Sides Bottom Above First...

Page 42: ...VA 12 4DL1 4DT 12 4D12 4D12 12 pipe length 46DVA 18 4DT 18 4D18 18 pipe length 46DVA 24 4DL2 4DT 24 4D2 4D24 24 pipe length 46DVA 36 4DL3 4DT 36 4D3 4D36 36 pipe length 46DVA 48 4DL4 4DT 48 4D4 4D48 48 pipe length 46DVA 60 60 pipe length 46DVA E30 30 elbow 46DVA E45 4DE45 4DT EL45 4D45L 4D45L 45 elbow 46DVA E90 4DE90 4DT EL90 4D90L 4D90A 4D90L 90 elbow 46DVA VSS DVA BVS VSS 4DT VS VSK 4DHVS DVSK 4...

Page 43: ...t be subtracted Restrictor Setting Find the point on the graph where your vent configuration will terminate Remember to consider elbows in the HORIZONTAL plane account for horizontal distance as stated above Use the corresponding exhaust restrictor setting indicated on the graph See the following section in this manual for restrictor details Your climate and altitude may alter what restrictor is r...

Page 44: ... climate and altitude may alter what restrictor is required for your particular application Figure 59 LP Vent Graph 6 1 83m 2 0 61m 4 1 83m 10 3 05m 15 4 57m 15 1 52m 20 6 1m 20 6 1m 25 7 62m 30 9 14m 35 10 7m 40 12 2m LP Vent Position RESTRICTOR 1 RESTRICTOR 2 RESTRICTOR 2 RESTRICTOR 3 RESTRICTOR 3 RESTRICTOR 4 RESTRICTOR 4 RESTRICTOR 5 RESTRICTOR 5 RESTRICTOR 1 High wind guard required for all v...

Page 45: ...zontal the restrictor level is at its maximum see Figure 60A The proper setting is crucial for an efficient burn and best possible flame appearance It may be necessary to deviate from the recommended setting as different altitudes and climates can vary the operation of the fireplace With LP fueled fireplaces it is always a good idea to offer slightly less restriction for higher altitudes to reduce...

Page 46: ... termination screws onto the flat portion of the standoff which provides an air space between the wall and the vent termination The air gap prevents excessive heat from possibly melting the vinyl siding 6 Horizontal pipes must be supported every 3 914 mm Plumber s all round strap will suffice 7 Ensure venting clearances are maintained see Page 41 for details Step 1 Set the fireplace in the desired...

Page 47: ...s Do not pack air spaces with insulation Step 2 Set the fireplace in the desired location Drop a plumb bob down from the ceiling to the fireplace flue exit and mark the location where the vent will penetrate the ceiling Drill a small hole at this point Next drop a plumb bob from the roof to the hole and mark the spot where the vent will penetrate the roof Determine if ceiling joists roof rafters o...

Page 48: ... 2 13 Over 18 12 to 20 12 7 5 2 29 Over 20 12 to 21 12 8 2 44 Figure 63 Height of Vertical Termination Reference Table 8 45 elbows x2 Wall strap Plumber s tape connected to wal strap Figure 65 Use of Wall Straps Figure 64 Multi Story Vent Pipe Installation NOTES 1 If an offset is necessary in the attic to avoid obstructions it is important to support the vent pipe every 3 914 mm using wall straps ...

Page 49: ...ermal efficiency rating determined under continuous operating conditions and was determined independently of any installed system Figure 66 Fully Labeled Gas Valve See Dexen User Manual for G39LID valve details Table 9 Pressure and BTU Information The appliance and its shutoff valves must be disconnected from the gas supply piping system during any pressure testing where the pressure exceeds PSIG ...

Page 50: ...wires prior to disconnection Wiring errors can cause improper and dangerous operation Verify proper operation after servicing If any of the original wire supplied with the appliance must be replaced it must be replaced with 18 AWG wire with a temperature rating of 105 C Initial Installation QUALIFIED INSTALLERS ONLY IFC Main Harness Transmitter 885 Gas Valve IPI Pilot Convection Fan Main On Off Po...

Page 51: ...terial can irritate your skin Take care not to damage the liners as they are very fragile and can chip easily If handling porcelain liners it is still a good idea to wear gloves as the oils from your fingers and stain the enameled coating If the liners arrive damaged please contact your ENVIRO dealer for replacement Step 5 Replace liners back into position starting with the rear Please note that a...

Page 52: ...age the logs as they are very fragile and can chip easily If any logs arrive damaged please contact your ENVIRO dealer for replacement LOG 1 LOG 8 LOG 9 LOG 6 LOG 5 LOG 7 LOG 4 LOG 2 LOG 3 Step 2 Place Log 2 on the left side in front of the grate arms Line up the Log 2 bottom sockets with the points on the ember bed Step 1 Fill the bottom of the ember bed with the glass media provided Evenly sprea...

Page 53: ...ith the points on the ember bed Step 4 Place Log 4 to the right on the top of Log 1 and Log 2 There is a pin for location on Log 1 Step 6 Place Log 6 between the grate arms with the bottom socket resting on the edge of the ember bed Step 5 Place Log 5 to the left on top of Log 1 and Log 3 There is a pin for location on Log 1 ...

Page 54: ...angle on top of the log grate and Log 6 Step 8 Place Log 8 between the grate arms with the bottom of the log resting on the edge of the ember bed Step 9 Place Log 9 between the grate arms with the bottom of the log resting on the edge of the ember bed ...

Page 55: ... Flame lifting Leak in vent pipe Check for leaks in vent connections Improper vent configuration Check vent configuration with manual Terminal may be re circulating flue gases Check to see if terminal is on correctly May need to install high wind termination cap Contact dealer Blue Flames The heater has just been started Normal during start up flame will yellow as the fireplace heats up Improper a...

Page 56: ...Table 12 Op ons List G39 Door Complete ceramic 50 3564 14 Tradi onal Log Set 50 3535 Birch Log Set 50 3534 15 Painted Black Liners 50 3536 Porcelain Liners 50 3498 Brown Brick Liners 50 3410 Black Brick Liners 50 3655 Herringbone Liners 50 3429 Ledgestone Liners 50 3497 16 G39 Slim Face Black Painted 50 3430 G39 Slim Face Grey Powdercoat 50 3431 G39 Slim Face Bronze Powdercoat 50 3537 G39 Slim Fac...

Page 57: ...57 Parts Diagram 1 2 3 4 5 8 16 9 7 6 10 15 14 11 12 13 ...

Page 58: ...58 Notes ...

Page 59: ...reen mesh Exclusions An expanded list of exclusions is available at www enviro com help warranty html This warranty does not cover Damage as a result of improper usage or abuse Damage caused from over firing due to incorrect setup or tampering Damage caused by incorrect installation To the Dealer Provide name address and telephone number of purchaser and date of purchase Provide date of purchase N...

Page 60: ..._________________________________ MODEL ___________________________________ SERIAL NUMBER ___________________________ DATE OF PURCHASE _____________ dd mm yyyy DATE OF INSTALLATION ___________ dd mm yyyy NATURAL GAS NAT PROPANE LPG INLET GAS PRESSURE _________in wc MAIN BURNER ORIFICE __________ DMS PILOT ORIFICE _________OR________in diam INSTALLER S SIGNATURE ____________________________________...

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