Enviro E30I Owner'S Manual Download

Page: 38 / 44

TroubleShooting

Problem

Possible Cause

Solution

Locking

conditions

Reset the Proflame DFC board

· Turn the system off by pressing the ON/OFF button on

the transmitter

· After approximately 2 seconds press the ON/OFF button

on the transmitter again.

· In the manual flame control mode, use the down arrow

button to reduce the flame to off, indicated by the word

OFF displayed on the transmitter LCD screen.

· Wait approximately 2 seconds and press the up arrow

button, the ignition sequence will start.

· With the transmitter off, move the slider switch on the

receiver to the OFF position.

· Wait approximately 2 seconds and move the receiver

slider switch to the ON position.

Main burners

will not start

The pilot flame has gone out

· See “Pilot will not remain lit”

The remote control is not working

correctly

· Replace the batteries

The thermostat is disconnected or

set too high

· Set the thermostat to a lower temperature

Problem with thermopile circuit

· Check gas line pressure
· Check wiring to thermostat for breaks
· Check for flame impingement on thermopile

Flame lifting

Leak in vent pipe

· Check for leaks in vent connections

Improper vent configuration

· Check vent configuration with manual

Terminal may be re-circulating flue

gases

· Check to see if terminal is on correctly
· May need to install high wind termination cap.
· Contact dealer

Blue Flames

The heater has just been started

· Normal during start up: flame will yellow as the fireplace

heats up

Improper air shutter adjustment

· Adjust air shutter – contact your dealer

Glass fogs up

Normal condition: after the

appliance warms up the glass will

be clear.

**Due to additives in gas, glass may get hazy during

operation** Clean as needed.

Flames are

burning

“dirty” or

sooting

The logs or glasses are placed

incorrectly

· Check log positioning
· Check level of glasses layout

Improper air shutter adjustment

· Increase primary air by opening the air shutter and/or

by opening the vent restrictor

· Check for proper venting and blockage of the vent

termination

· See also “Burners will not remain lit”

Incorrect rating input

· Check manifold pressure and clock input rating for over-

firing

Summary of Contents for E30I

Page 1: ... IF YOU SMELL GAS Open windows extinguish any open flame Do not try to light any appliance Do not touch any electrical switch or use any phone in your building Immediately call your gas supplier from a neighbour s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department WARNING If the information in this manual is not followed exactly a fire or ex...

Page 2: ...n the absence of local codes with the National Fuel Gas Code ANSI Z223 1 NFPA 54 or the Natural Gas and Propane Installation Code CSA B149 1 To prevent injury do not allow anyone who is unfamiliar with the stove to operate it To prevent injury if the pilot or pilot and burners have gone out on their own open the glass door and wait 5 minutes to air out before attempting to re light the stove Alway...

Page 3: ...14 Glass Door Removal 15 Cleaning The Painted Surfaces 15 Removing Valve Cover 16 Fuel Conversion 17 Initial Installation 19 Clearances to Combustibles 19 Minimum Fireplace Size 19 Direct Vent Model 19 Venting Fireplace Inserts 20 Direct Vent Vertical Vent Termination 22 Installing the Unit 23 Zero Clearance Fireplace Installation 24 Electrical Requirements 24 Gas Line Connection 22 Adjusting The ...

Page 4: ...TING METHOD FOR MEASURING ANNUAL FIREPLACE EFFICIENCY This ENVIRO E30I Fireplace Insert Has been certified for use with either natural or propane gases See rating label Is not for use with solid fuels Is approved for bedroom or bed sitting room IN CANADA must be installed with a permanent wall thermostat for bedroom installations Consult the authority having local jurisdiction in your area IN USA ...

Page 5: ...ating label is located on the bottom of the unit behind the front access door Dimensions 5 Figure 1 E30I Exterior Dimensions LEFT RIGHT FRONT 24 38 14 06 2 38 16 25 26 56 27 56 19 61 15 81 3 07 1 30 16 49 18 65 21 07 12 05 6 94 17 89 6 94 13 73 ...

Page 6: ...ntemporary Surround Extruded Surround Height 25 635mm 25 635mm 25 635mm Width 39 7 8 1013 mm 39 7 8 1013 mm 39 7 8 1013 mm Trimmable Surround Height Width 38 965mm 46 1168mm Base Shelf Base Shelf Riser Height 1 41mm 2 54mm Width 41 5 8 1057mm 40 1 4 1022mm Depth Bottom 4 112mm Top 3 13 16 97mm 3 11 16 94mm 39 5 8 41 5 8 25 27 3 8 ...

Page 7: ...ance and to replace any part of the control system and any gas control which has been under water OPERATING INSTRUCTIONS 1 STOP Read the safety information above on this label 2 Read the owner s manual including the section on Remote Control operation 3 Set the thermostat to the lowest setting 4 Turn off all electric power to the appliance 5 Do not attempt to light the pilot by hand 6 Wait five 5 ...

Page 8: ...mount of air coming into the fireplace to be adjusted in order to accommodate different climates and venting arrangements Start the pilot and then the burner Make sure the pilot flame is burning normally and none of the burner ports are plugged Let the fireplace burn for roughly fifteen 15 minutes and then examine the flames The ideal flame will be blue at the base and light orange above The flame...

Page 9: ...nt temperature ratings 0 50 C 32 122 F Receiver Supply voltage 6 0 V four 1 5 V AA batteries System Description The Proflame Remote Control System consists of two elements 1 Proflame Transmitter 2 Proflame Receiver and a wiring harness to connect the Receiver to the gas valve and stepper motor Switching to Continuous Pilot Mode The toggle switch located on the bottom right corner switches the unit...

Page 10: ...4 AA type batteries The Receiver accepts commands via radio frequency from the Transmitter to operate the appliance in accordance with the particular Proflame system configuration The Receiver three 3 position slider switch can be set to one of three positions ON Manual Override Remote Remote control or Off Figure 5 Proflame Transmitter Figure 6 Proflame Transmitter LCD Screen Figure 7 Proflame Re...

Page 11: ...ature display see Figure 10 Turn on the Appliance Press the ON OFF Key on the Transmitter The Transmitter display will show all active Icons on the screen A single beep from the Receiver will confirm reception of the command and will commence to first ignite the pilot light followed by the main burner This should take about 10 seconds to complete Figure 10 Remote Control Display in Farenheit and C...

Page 12: ...emperature and the actual room temperatures As the room temperature gets closer to the set point the Smart Function will modulate the flame down To activate this function press the Thermostat Key Figure 6 until the word SMART appears to the right of the temperature bulb graphic Figure 12 To adjust the set temperature press the Up or Down Arrow Keys until the desired set temperature is displayed on...

Page 13: ...placed the beep will be emitted from the Receiver when the ON OFF Key is pressed See Initializing The System For The First Time Manual Bypass Of The Remote System If the batteries of the Receiver or Transmitter are low or depleted the appliance can be turned on manually by sliding the three position slider switch on the Receiver to the ON position This will bypass the remote control feature of the...

Page 14: ...move all the embers and rock wool and place on a paper towel Vacuum the bottom of the firebox thoroughly Carefully clean any dust off the logs and remove any lint from the burner and pilot At this time inspect the burner tube for cracking or severe warping If a problem is suspected contact the dealer Check the logs for deterioration or large amounts of soot a small amount on the logs is normal Rep...

Page 15: ...r operate the fireplace with the glass removed CAUTION GLASS MAY SEPARATE FROM DOOR Figure 18 Door Release Figure 19 Door Removal Remove the glass door by placing the hooked end of the door release tool in the hole on the door latch mechanism see Figure 18 and pulling the latch out then up When the two 2 latches have been released tilt the bottom of the door forward and then lift up to unhook the ...

Page 16: ...d to access the gas valve 1 Remove the glass door as shown in Maintenance and Service Glass Door Removal 2 Remove the liners and burner Refer to Secondary Installation Firebox Liner and Burner Removal 3 Then remove the six screws that hold the valve cover in place pointed out in Figure 10 VALVE COVER ...

Page 17: ...onnected to a gas supply shut off the gas supply to the unit CAUTION The gas supply must be shut off prior to disconnecting the electrical power and before proceeding with the conversion 3 If the unit has been run shut off and allow cooling to room temperature 4 Remove the door as shown in the Maintenance and Service Glass Door Removal 5 Carefully remove the log set and ember material if they are ...

Page 18: ...t hood relationship is similar to what is shown in Figure 21 11 Reconnect the electrical power to the unit 12 Refer to the Operating Instructions to light the unit and verify proper burner ignition and operation and proper flame appearance 13 MAKE SURE that the conversion label is installed on or close to the rating label to signify that the unit has been converted to a different fuel type Figure ...

Page 19: ...ck Height Depth Fireplace Dimensions 28 711 mm 18 1 2 470 mm 20 508 mm 14 1 4 368 mm NOTE Space must be provided for gas line on left side of unit for servicing purposes 36 914 mm minimum to bottom of unit 12 305mm Mantel 30 762 mm minimum to bottom of unit Combustible Facing Direct Vent WARNING This appliance has been designed to draw room air for proper heat circulation from the sides and bottom...

Page 20: ...d in accordance with the National Provincial State and local building codes and has been constructed of non combustible materials Before starting refer to Initial Installation Preparing Your E30I For Installation Please reference the information in Table 4 and Figures 23 and 25 An approved chimney liner and rain cap must be used A throat connector or flashing must be installed to ensure a tight se...

Page 21: ...height of the chimney Every joint in the venting must be secured with three 3 8 x 3 8 HWH sheet metal screws and an appropriate sealant either silicone or stove cement The flue damper can be fully blocked open or removed for installation of the E30I the smoke shelves shields and baffles may be removed if attached by mechanical fasteners The fireplace and fireplace chimney must be clean in good wor...

Page 22: ...ed down and folded over 5 Apply a bead of stove cement sealant to the top section of the Ø3 76mm exhaust vent collar plate Slide the Ø3 76mm flex vent over the flue collar and secure with three 3 sheet metal screws evenly spaced 6 Place a bead of high temperature silicone on the intake collar of the fireplace slide the Ø3 76mm flex intake liner over the collar secure the flex liner with three 3 sh...

Page 23: ... stove above the door opening see Figure 27 Slide the collar plate backwards Properly secure the vent collar plate to the flexible vent pipe liner s previously installed in the chimney Be careful not to over stretch the liner s 6 Place the unit part way into the fireplace Connect the gas line to the NPT pipe nipple at the lower left rear of the unit using locally approved methods see Initial Insta...

Page 24: ...ture rating of 105 C Electrical Requirements Zero Clearance ZC Fireplace Installation The metal floor of the ZC solid fuel firebox can be removed to allow the installation of the insert THE CLEARANCE TO COMBUSTIBLE MATERIAL UNDER THE INSERT IS 2 1 4 57 2 mm YOU MUST USE THE LEVELING LEGS TO RAISE THE INSERT A MINIMUM OF 2 1 4 57 2 mm IF THE UNIT IS TO BE INSTALLED ON COMBUSTIBLE MATERIAL The optio...

Page 25: ...25 Initial Installation QUALIFIED INSTALLERS ONLY 5 of 10 Figure 30 Wiring Schematic ...

Page 26: ...been installed A shut off valve is not supplied with this unit but one should be installed The appliance and its appliance main gas valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess psi 3 5 kPa The appliance must be isolated from the gas supply piping system by closing its equipment shutoff valve during any pressure ...

Page 27: ... taps 3 Check pressures using a manometer 4 When finished remove hose and tighten set screw Always check for gas leaks with a soap and water solution after completing the required pressure test NEVER USE AN OPEN FLAME FOR LEAK TESTING 27 Initial Installation QUALIFIED INSTALLERS ONLY 1 2 3 Item Number Description 1 Pilot Adjustment Screw 2 Inlet Pressure Test Point 3 Outlet Pressure Test Point Fig...

Page 28: ...ould the need arise follow Steps 1 2 below Figure 34 Proper Pilot Flame 3 8 1 2 10 13mm Thermocouple Proper Flame Adjustment Initial Installation QUALIFIED INSTALLERS ONLY 1 The adjustment screw can be reached through the front of the unit using a 10 inch long blade head screw driver see Figure 33 for location on valve 2 Turn the adjustment screw clockwise to decrease or counterclockwise to increa...

Page 29: ...embly in front of the unit flush with the bottom of the unit 6 Install surround if required Secondary Installation Optional Base Shelf Riser The E30I Base Shelf 1 41 mm high and Base Shelf Riser 2 54 mm high are components that can be combined to create a riser with an overall height of 23 16 55 mm This shelf can be installed with or without the riser and can be used when the hearth in front of th...

Page 30: ...inside the fireplace opening for a cleaner appearance 4 Cut along the preferred line from direct measurements of offset and remove any sharp edges 5 The panel can be touched up with a high temperature metallic black paint available from your dealer INSTALLATION 1 Install the two Trimmable Panel brackets onto the E30I unit using a T 20 Torx screwdriver See Figures 37 and 38 for the screw installati...

Page 31: ...13 mm Table 7 Surround Dimensions Please check components supplied with this kit If components are missing or have been damaged contact your dealer distributor or courier company before starting this installation IMPORTANT The panel must not seal ventilation openings in the fireplace INSTALLATION 3 and 4 sided Surrounds Lift the face upright in front of the fireplace with the six hooks pointing to...

Page 32: ...ners and the burner tube NOTE Follow the steps in the reverse order for reassembly Secondary Installation WARNING Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this appliance may result in property damage or personal injury Figure 44 Carefully remove the front brick panel on the bottom of the firebox by lifting it up Figure ...

Page 33: ...d carefully set the logs in place see Figures 49 through 57 Figure 49 The firebox showing the brick panels and burner tube already installed Figure 49 Empty firebox Figure 50 First Stage Log Set Installation Figure 51 Second Stage Log Set Installation Figure 50 The back log rests on top of the pilot and against the back brick panel There are two screws sticking up from the support brackets that go...

Page 34: ...ol irregularly onto and around the front of the burner to create a realistic look WARNINGS DO NOT pack this ember material as this could create an unsafe condition The pieces should be lightly placed so they don t block any of the burner ports CAUTION Use only the type of ember material supplied with this fireplace Due to the irregular size of the ember material there is more than required Use of ...

Page 35: ...e the glass and rearrange the ember material making sure none of the burner port holes are blocked Never operate the fireplace with the glass door removed Figure 55 Sixth Stage Log Set Installation Figure 55 Place the small left and right logs as shown The bottoms of both pieces have contours to fit on the log grate Figure 56 Place the two center logs as shown Figure 57 Place the two large outer l...

Page 36: ...ne 1 time in intervals 3 Parasitic Pilot Flame the LED indicator will blink two 2 times in intervals 4 System Lock out the LED indicator will blink three 3 times in intervals Additional Ignition Information 1 The Proflame DFC Board will try two 2 times for ignition 2 Each try for ignition will last approximately 60 seconds 3 The wait time between the two tries is approximately 35 seconds Figure 58...

Page 37: ... orifice Pilot will not remain lit Problem with Flame Sensor circuit Check for proper connection of the Flame Sensor to the DFC board Check pilot for full flame impingement around Flame Sensor If flame is too small check gas pressure adjust pilot rate screw check pilot head for damage Ensure the ground wire is properly attached to the pilot mounting bracket and that it is makes a good electrical c...

Page 38: ... pressure Check wiring to thermostat for breaks Check for flame impingement on thermopile Flame lifting Leak in vent pipe Check for leaks in vent connections Improper vent configuration Check vent configuration with manual Terminal may be re circulating flue gases Check to see if terminal is on correctly May need to install high wind termination cap Contact dealer Blue Flames The heater has just b...

Page 39: ...12 Valve Cover with Gasket 50 2503 13 Fan Only 50 2493 14 Pilot Gasket EC 021 15 Door Latch Mechanism Set of 2 50 2507 16 120 Ceramic Fan Temp Sensor EC 001 17 Proflame IPI Valve 50 2004 18 Burner Control Module 50 2781 19 PSE IPI Pilot Assembly 50 2547 20 Remote Receiver 50 2007 E30I Owners Manual 50 2597 E30I Conversion Kit NG to LP 50 2486 E30I Conversion Kit LP to NG 50 2541 Ceramic Wool Ember...

Page 40: ... 2419 23 Extruded Surround Panel 50 2420 24 Trim able Surround Panel 50 2422 25 Base Shelf 50 2424 26 Base Shelf Riser 50 2425 27 Four Sided Surround 50 2484 28 Four Sided Trimmable Panel 50 2485 29 Safety Screen 50 2495 Oversized Contemporary Surround Panel 50 2558 Oversized Extruded Surround Panel 50 2559 Parts List ...

Page 41: ...41 Parts Diagram Components 1 2 15 11 10 9 18 20 8 17 12 16 4 3 13 19 14 5 7 6 ...

Page 42: ...42 Parts Diagram Options 22 26 23 24 27 25 28 21 29 ...

Page 43: ...se must be provided by you or the dealer including serial number Exclusions An expanded list of exclusions is available at www enviro com help warranty html This warranty does not cover Damage as a result of improper usage or abuse Damage caused from over firing due to incorrect setup or tampering Damage caused by incorrect installation To the Dealer Provide name address and telephone number of pu...

Page 44: ..._____________________ MODEL ___________________________________ SERIAL NUMBER ___________________________ DATE OF PURCHASE _____________ dd mm yyyy DATE OF INSTALLATION ___________ dd mm yyyy DIRECT VENT B VENT NATURAL GAS NAT PROPANE LPG INLET GAS PRESSURE _________in WC MAIN BURNER ORIFICE __________ DMS PILOT ORIFICE _________OR________in diam INSTALLER S SIGNATURE _____________________________...

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