Entrust Datacard Retransfer Series, Cleaning Manual, Page: 3 / 13

4 527983-001_B
Retransfer Series Printers Cleaning Guide
527983-001_B 5
Cleaning Schedule
Cleaning the retransfer series printer on a regular schedule helps to
maintain the printer and obtain the best print quality
Routine Printer Cleaning
The following table describes the recommended routine cleaning tasks for
the printer.
Schedule Action Procedure
Every 250 cards Clean the printer with
the isopropanol cleaning
card.
• “Single-Hopper Printer”
on page 7
• “Multi-Hopper Printer”
on page 8
When you
change the ink
ribbon
Clean the printer with
the isopropanol cleaning
card.
• “Single-Hopper Printer”
on page 7
• “Multi-Hopper Printer”
on page 8
Replace the cleaning
sleeve (C3).
“Replace the Cleaning
Sleeve” on page 15
Every 3 months Clean the rear fan filter
(if present).
Note: The rear fan filter is
not present in all printer
models. If the filter is
present, refer to “Clean the
Rear Fan Filter” on page
20 .
In addition to these routine cleaning tasks, you may need to perform
additional cleaning procedures if you notice that the print quality has
diminished. Refer to “Additional Cleaning Tasks” on page 5 .
Additional Cleaning Tasks
The following table describes additional cleaning tasks you may need to
perform to maintain your printer and print quality. Do these procedures
only if you begin to experience printing issues.
Schedule Action Procedure
If you see
particles on
completed cards
Replace the cleaning
sleeve (C3).
“Replace the Cleaning
Sleeve” on page 15
Clean the printer with
the adhesive cleaning
card.
• “Single-Hopper Printer” on
page 10
• “Multi-Hopper Printer” on
page 11
If you see
repeating
color dots on
completed cards
Clean the printhead
cam rollers.
“Clean the Printhead Cam
Rollers” on page 17
If you see color
or white lines on
completed cards
• Clean the printhead
using the cleaning
swab.
• If print quality
continues to
diminish, clean the
printhead using the
lapping stick.
• “Use the Cleaning Swab”
on page 18
• “Use the Lapping Stick” on
page 19
The type of card stock you use and the printer environment can
affect how often you need to perform the cleaning procedures.
Refer to “Card Handling Information” on page 21 for
suggestions to help manage your card stock.