Entrust Datacard Retransfer Series, Cleaning Manual, Page: 10 / 13

18 527983-001_B
Retransfer Series Printers Cleaning Guide
527983-001_B 19
Clean the Printhead
Use the Cleaning Swab
1. Power off the printer.
2. Remove the ink ribbon (C1) and retransfer film (C2) cartridges from
the printer (refer to “Before You Begin” on page 6 ).
3. Open and remove a cleaning swab from its package.
4. Using gentle pressure, move the cleaning swab along the full length of
the heater line on the printhead.
Printhead
Heater Line
5. Replace the ink ribbon and retransfer film cartridges.
6. Close the printer access door and lock the printer.
7.
Press the Power button to restart the printer.
8. Print a sample card to verify the quality of printing.
Lapping
Paper
Clean the Printhead (cont.)
Use the Lapping Stick
If the print quality does not improve after using the cleaning swab, clean
the printhead using the lapping stick.
1. Power off the printer.
2. Remove the ink ribbon and retransfer film cartridges from the printer.
3. Open and remove the lapping stick from its package.
Do not remove the pink lapping paper from the lapping stick.
4. Repeat step 4 on page 18 using the lapping stick.
5. Open a new cleaning swab and repeat step 4 again to remove any left -
over debris that was loosened by the lapping stick from the printhead.
6. Repeat steps 5 through 8 on page 18 to complete the cleaning
process.
Hints & Tips
• Avoid touching the heater line of the printhead with your fingers.
Contamination due to skin oils can damage the printhead.
• Avoid touching the heater line of the printhead cartridge with any
sharp objects that can permanently damage the printhead.
• Use only the lapping stick and cleaning swabs to clean the printhead.
Other materials can stick to the printhead and cause damage.
• Use the lapping stick and each cleaning swab one time only. Discard
the materials after you clean the printhead.