Troubleshooting
PROBLEM: The lock does not latch.
▪
CHECK lock-to-strike engagement distance—strike may be
mounted too far away from the lock.
▪
CHECK wire routing to ensure wiring does not impede the
function of the lock mechanism manual override/actuator lever,
or behind lock catch.
▪
ENSURE that there is power supplied to the unit and that the
lock is wired correctly.
PROBLEM: The lock output does not report secure
condition.
▪
CHECK wiring to ensure wires are connected to the appropriate
terminals.
▪
CHECK status of lock/strike to verify that lock and strike are
physically latched.
▪
CHECK for damage to monitor lever.
PROBLEM: The lock does not release.
▪
CHECK for excessive pre-load to lock—the gate l ock latching
mechanism is not designed to release under pre-loads in excess
of 100 lbs (Fail-Secure only).
▪
CHECK incoming voltage at the lock.
o
For fail locked models, electrical power is required to energize
and release the lock—VERIFY that there is power to the lock
and that the voltage being delivered is within the operating
specifications.
o
For fail safe models, electrical power is removed to de-
energize and release the locking mechanism—VERIFY that
the power to the lock has been terminated.
▪
CHECK wire routing to ensure wiring does not impede the
function of the lock mechanism manual override/actuator lever.
wwww.EntraPASS.com / 8641 S. Warhawk Rd., Conifer, CO 80433 - Tel: 303-670-1099 - Email: [email protected]
wwww.EntraPASS.com / 8641 S. Warhawk Rd., Conifer, CO 80433 - Tel: 303-670-1099 - Email: [email protected]
