BrightEye 75 HD/SD Analog to Digital Converter and Analog Audio Embedder
BrightEye 75 - Page 16
WARRANTY AND FACTORY SERVICE
Warranty
Ensemble Designs, Inc. warrants this product to be free from defect in material
and workmanship for a period of 5 years from the date of delivery. During this 5
year warranty period, Ensemble Designs, Inc. will repair any defective units at
Ensemble’s expense if the unit should be determined to be defective after con-
sultation with a factory technician.
This warranty is not transferable. Any implied warranties expire at the expiration
date of this warranty.
This warranty does not cover a defect that has resulted from improper or unreasonable
use or maintenance as determined by us. This warranty is void if there is any
attempt to dissemble or adjust factory set presets without factory authorization.
Factory Service
If you require service (under warranty or not), please contact Ensemble Designs
and ask for Customer Service before you return the unit. This will allow the
service technician to provide any other suggestions for identifying the problem
and recommend possible solutions.
You may also refer to the technical support section of the Ensemble web site for
the latest information on your equipment at the URL below:
http://www.ensembledesigns.com/support
If you return equipment for repair, please get a Return Material Authorization
Number (RMA) from the factory first.
Ship the product and a written description of the problem to:
Ensemble Designs, Inc.
Attention: Customer Service RMA #####
870 Gold Flat Rd.
Nevada City, CA 95959 USA
(530) 478-1830
Fax: (530) 478-1832
[email protected]
http://www.ensembledesigns.com
Be sure to put your RMA number on the outside of the box.
