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Over temperature
Temperature may be too high
inside the charger.
1. Check the surrounding conditions of chargers
installed whether there is heating product nearby.
Make sure environmental temperature is under 50
℃
.
Over leakage current
Leakage current to the earth
may be too high.
1. Shut off the leakage current protection switch of
power distribution cabinet immediately.
2. Check whether there is broken of AC output cables
or low resistance connection to the earth.
Leakage current sensor
abnormal
Detection of leakage current
sensor is abnormal.
1. Shut off the leakage current protection switch of
power distribution cabinet immediately.
2. Check whether there is broken of AC output cables
or low resistance connection to the earth.
Grounding fault
Inappropriate grounding
connection of input/output
cables or inverse connection
of L/N input cables.
1. Shut off the leakage current protection switch of
power distribution cabinet immediately.
2. Check if AC input/output cables are normal, and if
inverse connection of L/N input cables.
CAN communication
abnormal
Poor connection between AC
charger and EN-GATE.
1. Check whether CAN bus connection is reliable and
correct.
Charging cable
connection abnormal
Poor connection of charging
cable with EV/Charger.
1. Check if charging cable connection is correct and
firm.
Note: If the above problems cannot be solved, please contact the seller.
5 Disposal
The packaging materials are environmentally friendly and can be recycled. Put the packaging in applicable
containers to recycle it. Do not dispose this product with the household waste. It shall be handed over to the
applicable collection point for the recycling of electrical and electronic product. For more detailed
information about recycling of this product, please contact your local city office, your household waste
disposal service or the shop where you purchased the product.
