EX-5155
ENMET
7.0 Terms and Conditions
7.1 Ordering Information
Address orders to:
ENMET
Attention: Customer Service Department
680 Fairfield Court
Ann Arbor, MI 48108
Email Orders:
Phone: 734-761-1270
Fax: 734-761-3220
You may also contact our customer service department by email [email protected]. MINIMUM ORDER IS $50.00.
7.2 Shipping Terms
All shipments are F.O.B. ENMET’s facility in Ann Arbor, MI, USA or Bowling Green, KY, USA. Shipping and handling
charges
are prepaid and added, and must be paid by the customer. Shipping and handling charges may be billed to VISA, MasterCard,
American Express, or to the customer’s preferred carrier account number. Delivery to the carrier constitutes
delivery to the
customer, and risk of loss passes to the customer at that time, however, title shall remain with ENMET until payment is recei
ved in
full. Claims for shortages and damage must be made by the customer to the carrier within 5 days of receipt.
Refer to section “1.1
Unpack” for m ore information on this matter.
A special service of $50.00, or more, may be assessed on expedited shipments.
NOTE:
Calibration gases are classified as Dangerous Goods for transportation purposes, and shipping companies charge a
hazardous material fee for processing the documentation required for handling such items. Also, other restrictions apply to
shipment of Danger Goods by air. Check with
ENMET
for clarification and additional information.
7.3 Payment
Open accounts must be established in advance with ENMET’s accounting department.
Address Payments to:
ENMET
680 Fairfield Court
Ann Arbor, MI 48108
Phone: 734-761-1270
We accept payments by VISA, MasterCard, and American Express. Payment by credit card must be specified at time of order
placement. Your credit card will be charged on the date of shipment.
ENMET
invoices for products that are shipped on open account are due and payable 30 days from the date of shipment from the
ENMET
site.
ENMET
may institute collection services should any bona fide invoice remain unpaid with no payment schedule
negotiated by the customer with the
ENMET
Accounting Department. Any cost incurred by
ENMET
for professional collection
services or legal fees to collect on a customer invoice will be added to any future business conducted between
ENMET
and that
customer.
7.4 Warranty Information and Guidelines
Equipment must be returned prepaid to the point of origin, and ENMET will prepay the return transportation charges.
Transportation prepaid by ENMET will be by most economical means (e.g. FedEx Ground). If an expedient means of
transportation is requested during the warranty period, the customer must pay the difference between the most economical means
and the expedient mode. ENMET warrants new instruments to be free from defects in workmanship and material under normal
use for a calibration and expendable parts such as filters, detector tubes, batteries, etc. In addition, some oxygen cells and other
sensors are limited to a warranty period of six months from date of shipment. Refer to the instrument manual for specific warranty
details. If the inspection by ENMET confirms that the product is defective, it will be repaired or replaced at no charge, within the
stated limitations, and returned prepaid by FedEx Ground to any location in the United States. ENMET shall not be liable for any
loss or damage caused by the improper use or installation of the product. The purchaser indemnifies and holds harmless the
company with respect to any loss or damagers that may arise through the use by the purchaser or others of this equipment. This
warranty is expressly given in lieu of all other warranties, either expressed or implied, including that of merchantability, and all
other obligations, or liabilities of ENMET which may arise in connection with this equipment. ENMET neither assumes nor
authorizes any representatives or other persons to assume for it any obligation or liability other than that which is set forth herein.
If a component is purchased and installed in the field, and fails within the warranty term, it can be returned to ENMET and will be
replaced, free of charge. If the entire instrument is returned to ENMET with the defective item installed, it will be replaced at no
cost, but the instrument will be subject to labor charges at half of the standard rate.
NOTE: When returning an instrument to the ENMET for service:
Manual Release Date –
November 26, 2018
Manual Part No. – 80003-098
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