ENHANCED VISION 13.3" Portable Monitor, User Manual

Page: 15 / 21

TROUBLESHOOTING
15
1. No power to the Portable Monitor

Press the Power button on the front of the Portable Monitor. A
blue, or yellow light should turn on indicating that the power is on

Make sure the power supply cord is completely plugged into the AC
outlet.

Make sure that the two parts of the power supply cord are securely
connected (see page 9, Figure 2).

Make sure that the power supply cord is completely plugged into
the DC 19V In jack on the back of the monitor.

Check the power strip/surge protectors on/off switch and circuit
breaker if the Portable Monitor is plugged into one.

Check to make sure the ON/OFF switch on the back monitor is in
the ON position. (see page 11, Figure 1)
2. The light on the Portable Monitor Power Button is Yellow

This can be caused when there is no video signal going to the
monitor. Cycle through the Video modes using the Video Source
button on the side of the monitor

Make sure that the On/Off rocker switch on the side of the Control
Box is in the On position (if applicable)
3. Why is there a USB power port on the back of the Portable Monitor?

The USB power port is not currently used for any Enhanced Vision
products. It can be used to charge a cell phone or any other device, if
necessary, that takes 5 volts.