One-Year Limited Warranty
Subject to the limitations set forth below, Enfora warrants to the original
purchaser of the TicTalk product that the product hardware will be free
from defects in material or workmanship under normal use for a period
of one (1) year from the date of product purchase from Enfora or an
authorized dealer or reseller. Enfora does not warrant that the product
will meet the purchaser’s requirements or that the operation of the
product will be uninterrupted or error-free. This limited warranty is only
for the benefit of the original purchaser and is not transferable.
During the warranty period, Enfora, at its expense and in its sole
discretion, will repair or replace the product if it is determined to have a
covered defect, provided that the purchaser first notifies Enfora of any
defect, furnishes Enfora with proof of purchase (e.g., sales receipt),
obtains a return merchandize authorization (RMA) number from Enfora,
and returns the product, shipping charges prepaid, to Enfora under that
RMA. If, upon reasonable examination of the returned product, Enfora
does not substantiate the defect claimed by purchaser, or determines
that the defect is not covered under this limited warranty, Enfora will not
be required to repair or replace the product, but may instead reship the
product to the purchaser, in which case purchaser shall be responsible
for paying Enfora’s usual charges for unpacking, testing, and repacking
the product for reshipment to purchaser. Purchaser shall bear the risk
of loss or damage in transit to any product returned by purchaser to
Enfora, or any returned product not found to be defective or covered
under this warranty and reshipped by Enfora to purchaser.
In the event Enfora repairs or replaces a defective product, the repaired
or replacement product will be warranted for the remainder of the
original warranty period on the defective product. If Enfora is unable to
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