Energie ECO100esm, Technical Manual

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61
ECO100
English
Warranty
This warranty covers all defects to the confirmed materials, excluding the payment of any
type of personal damage indemnity caused directly or indirectly by the materials.
The periods indicated below start from the purchase date of the apparatus, 6 months at the
latest from the leaving date from our storage warehouses.
Water Cylinder
(domestic and industrial use)
5 Years: Stainless Steel (2 + 3 years)*
5 Years: Enamelled (2 + 3 years)*
Manufacturer Warranty
Thermodynamic solar
panel
10 Years
Against Production
Defects and corrosion
Electrical components and
Moving parts:
• Solar Block • DHW
• Solarbox • Split
• Combi Block • Agrotherm
• Thermodynamic Block
• Monobloc ( except cylinder )
2 Years
*The warranty extension of 3 years, against corrosion of the internal tank (Enamelled / Stain-
less Steel), is conditioned to the submission of:
• Warranty and Check Sheet at maximum 15 days after the installation.
• Pictures of the installation where it’s shown safety group, expansion vessel, hydraulic and
electrical connections
In case of warranty, the parts replaced are property of the manufacturer.
A repair under the warranty is not reason for an extension of its term.
Warranty Exclusions
The warranty ceases to be effective when the apparatus is no longer connected, used or
assembled in accordance with manufacturer instructions, or if there has been any form of
intervention by unauthorized technicians, has the appearance of modifications and/or if the
series number appears to have been removed or erased. The equipment should be installed
by qualified technicians according to the rules in effects and/or the rules of the trade, or the
instructions of our technical services. Further exclusions from warranty:
• Hot water tanks have been operating in water with the following indexes:
o Active chlorine > 0.2 ppm
o Chlorides > 50 mg/l (Inox)
o Hardness > 200 mg/l
o Condutibility > 600 μ S/cm (20
0
C)
o PH < 5,5 or PH > 9 (Sorensen at 20
0
C).
o If one of the water parameters has a greater value than stipulated by directive 236/98
(Portugal) or equivalent standard in the costumer’s country
• Parts are subject to natural wear and tear – levers, switches, resistances, programmers,
thermostats, etc.
• Breakdown due to incorrect handling, electrical discharges, flooding, humidity or by im -
proper use of the apparatus.
• The warranty lapses if it is transferred to another owner, even if within the guarantee
period.
• The warranty lapses if this certificate is incorrectly filled in, if it is violated or if it is re -
turned after more than 15 days have passed since the purchase date of the apparatus.
ATTENTION
: In cases where there is no justifiable breakdown and subsequent need for tech -
nical assistance, the client will pay for lost technical assistance time.
Technical Manual
NOTE : This sheet must be properly filled, signed and stamped by the installer / reseller and
returned to ENERGIE EST, Lda., otherwise the warranty will not be validated.
Send this installation sheet to warranty@energie.pt, writing the serial number of the equip-
ment as subject.