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7. Troubleshooting
If problems occur, verify the installation of the camera with the instructions in this manual and with other operating equipment. Isolate the problem to the
specific piece of equipment in the system and refer to the equipment manual for further information.
Problem
Possible Solution
Joystick can’t control system.
Check that the dome camera IDs are set properly.
Check the polarity of the data line.
Camera number does not match the
multiplexer number.
Check the camera ID and insert the BNC cable into the proper input of the multiplexer.
Forgot password
Consult your supplier, distributor or service center.
Multiplexer & DVR can’t work with the Joystick
controller.
. Check that the data cable for the multiplexer has the correct Pin configuration (=, =, 3=3 ... 8=8).
. Check the communication menu of Multiplexer.
