manualshive.com logo in svg

Eneo FASTRAX III, Instruction Manual

Share
Download
Eneo FASTRAX III Instruction Manual Download Page 43

 

37 

Appendix B — Troubleshooting  

 
If problems occur, verify the installation of the camera with the instructions in this manual and with other 
operating equipment. Isolate the problem to the specific piece of equipment in the system and refer to the 
equipment manual for further information. 
 

Problem 

Possible Solution 

No video. 

Verify that power is connected to all pieces of 
equipment in the system. 
Verify that the power switches are in the ON position. 
Check the video connections  

Poor video quality. 

Check that the BNC connectors are inserted properly. 
Check the voltage level of the dome camera. 
Check that 8-pin cable is connected to the Keyboard.  
8-pin cable for Keyboard is proprietary. Cable for video 
is shielded. 

Dome cameras lose their positions. 

Reset the cameras using the Dome configuration 
menus. 
Check that the dome cameras are inserted properly in 
the base. 
Check the voltage level of the dome camera. 

Camera number does not match the 
multiplexer number. 

Check the camera ID and insert the BNC cable into 
the proper input of the multiplexer.  

Picture is torn when switching. 

Check Line Lock setting and adjust phase of L/L.    

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Summary of Contents for FASTRAX III

Page 1: ...INSTRUCTION MANUAL FASTRAX III SPEED DOME CAMERA Please read this manual thoroughly before use and keep it handy for future reference ...

Page 2: ...52 ...

Page 3: ...with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing ins...

Page 4: ...RADIO COMMUNICATIONS OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO CAUSE HARMFUL INTERFERENCE IN WHICH CASE THE USER WILL BE REQUIRED TO CORRECT THE INTERFERENCE AT HIS OWN EXPENSE CAUTION CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER S AUTHORITY TO OPERATE THE EQUIPMENT THIS CLASS A DIGITAL APPARATUS COMPLIES WITH CANA...

Page 5: ...nt of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Unplug this apparatus during lightning storms or when unused for long periods of time 13 Refer all servicing to qualified service personnel Servicing is...

Page 6: ...er 3 Program and Operation 12 3 1 Dome Camera Selection 12 3 2 Accessing the On Screen Menu Utility 12 3 3 How to control the On Screen Menu Utility 12 3 4 Auto Scan Shortcut SCAN 13 3 5 Preset Shortcut PRST 15 3 6 Shortcut of Preset Program 17 3 7 Tour Shortcut TOUR 17 3 8 Pattern Shortcut PTRN 18 3 9 Alarm 19 3 10 Area Title 20 3 11 Privacy Zone 21 3 12 Camera Menu 23 3 13 Dome Setup 26 3 14 Dom...

Page 7: ...d the Endless Auto Pan with 13 speed steps 8 Patterns up to 500second and 8 Privacy zones 16 Area Titles 8 Alarm inputs 4 Aux outs NC NO Variable speed from 0 1 sec to 380 sec Three Variable speed SLOW NORMAL TURBO Turbo speed is Max 380 sec with Ctrl key pressed Pan Tilt speed is inversely proportional to the zoom ratio with the option Maximum speed is 380 sec when preset command Auto Calibration...

Page 8: ...nal Note It is recommended to remove camera window for improving picture quality when you use bubble ring ass y CAUTION When installing a Fastrax dome on a high pole outside caution should be taken to avoid vibration and shaking of Fastrax dome due to windload or shock of passing heavy vehicles If pole is not stable enough it may cause malfunction in accurate tilt positioning ...

Page 9: ...on both the body and the base of the camera Different version will not support input and output The dome camera is for use in surface mounting applications and the mounting surface should be capable of supporting loads up to 10lb 4 5kg The dome camera s base should be attached to a structural object such as hard wood wall stud or ceiling rafter that supports the weight of the dome camera Unlock Lo...

Page 10: ...amera System Figure 4 Basic installation diagram The dome camera must be installed by qualified service personnel in accordance with all local and federal electrical and building codes The system should be installed according to Figures 4 through 9 ...

Page 11: ... keyboard controller must have the cable for communication terminated by setting the appropriate DIP switch Without proper termination there is potential for control signal errors Total length of the cable for communication should not exceed 4000ft 1 2km SW1 1 2 Terminated ON ON Not terminated OFF OFF Figure 6 Setting Dome Camera Termination ...

Page 12: ...he serial communication The reason is caused by the other device without the fail safe network At this time you solve the problem to set this DIP switch to ON of the nearest dome from the other device only SW2 1 2 ON PULL UP PULL DOWN OFF NONE NONE Figure 7 Setting Dome Camera Termination Figure 8 Termination Diagram ...

Page 13: ...ET TOUR PATTERN ALARM AREA TITLE PRIVACY ZONE CAMERA DOME SETUP DOME COMMUNICATIOM FUNCTION RUN EXIT ESC TO EXIT Select the DOME COMMUNICATION and set the desired idem by twist the Joystick DOME COMMUNICATION SETUP COMMUNICATION MODE S W DOME ID 0001 PROTOCOL AUTO BAUDRATE 9600 PARITY None SAVE AND EXIT ESC TO CANCEL See Chapter 3 Program and Operation for DOME COMMUNICATION If you want to set the...

Page 14: ...address more than 999 you should contact the service provider Example Port 1 Dome 1 Port 2 Dome 2 Port 16 Dome 16 If more than 16 dome cameras are installed using two or more multiplexers ID of the dome camera should be ID of MUX x No of camera IN e g multiplexer ID n Camera IN m then ID of Dome 16x n 1 m Refer to Figures 7 8 for setting the dome camera address ID and protocol selection Figure 7 S...

Page 15: ...on S4 S4 D6 D7 D12 S5 1 S5 2 S5 3 S6 4 PROTOCOL Off Off Off Off F2 F2E Pelco D Pelco P default Off Off On Off F2 F2E Off On Off Off Sensormatic RS422 Off On On Off Pelco D Pelco P On Off Off Off Vicon On Off On Off Ernitec On On Off Off Reserved On On On Off F2 Off Off Off On Philips Bosch Off Off On On Reserved Off On Off On Dynacolor Off On On On Reserved D8 D9 D10 S5 4 S6 1 S6 2 BAUD RATE Off O...

Page 16: ...arm In You can use external devices to signal the dome camera to react on events Mechanical or electrical switches can be wired to the AL Alarm In and GND Ground connectors See Chapter 3 Program and Operation for configuring alarm input GND Ground NOTE All the connectors marked GND are common Connect the ground side of the Alarm input and or alarm output to the GND connector NC NO 1 TO 4 Normal Cl...

Page 17: ...W 360 0 090 0 OSD Position The dome can move the OSD position in the OSD position setup OSD Position Setup AREA TITLE AF AE FUNC TITLE CTRL KEY TO MOVE SAVE AND EXIT ESC TO CANCEL ALARM MESSAGE DOME ID ANGLE INFORMATION DISPLAY FUNCTION UNDER RUNNING ALARM DISPLAY CAMERA TITLE CAMERA ID VIEW DIRECTION PAN TILT ANGLE PRESET TITLE STATUS of FOCUS and AE AREA TITLE ...

Page 18: ...g MENU key on the keyboard controller the following On screen menu utility will appear 3 3 How to control the On Screen Menu Utility Function Button Call the On screen menu utility MENU Navigate through the menu items Joystick up or down Go into the sub menu items Joystick left or right DOME MENU AUTO SCAN PRESET TOUR PATTERN ALARM AREA TITLE PRIVACY ZONE CAMERA DOME SETUP FUNCTION RUN EXIT ESC TO...

Page 19: ...the scan direction CCW Counter Clock Wise CW Clock Wise SWAP Swap the start point for the end point DWELL Set the dwell time at the both end 01 99 seconds 1 Press the SCAN key to enter the auto scan menu directly Or press the MENU key to display the main menu on the monitor Scroll to Auto Scan and push the Joystick to the right 2 Select the NUMBER and set the desired number by pushing the Joystick...

Page 20: ...ust at the one zoom interval twist the Joystick at the zoom field 8 Set SCAN DIR to CCW or CW 9 Select SWAP Set to ON to exchange the start angle and the end angle 10 Set DWELL TIME 11 Select Save and Exit and push the Joystick to the right or press IRIS Open Press ESC or IRIS Close to exit the program without saving Pressing the HOME key delete stored data at the angle field To set the position u...

Page 21: ...et Current cursor position Follow steps below to store the Preset positions 1 Press the PRST key to enter the preset menu directly Or press the MENU key to display the main menu on the monitor Scroll to preset and push the Joystick to the right 2 Select the blank preset position to be stored by pushing the Joystick up down right or left 3 After selecting a blank position press and hold CTRL Use th...

Page 22: ...et position 9 Select Save and Exit by pushing the Joystick to the right Press ESC to exit the Preset menu without saving NOTE Press the HOME key at programmed preset position to delete a programmed preset view The position which is marked with already has the preset view assigned To review the stored preset press PRST key on the The camera will show the stored preset scene PRESET AREA SETUP CTRL K...

Page 23: ...r blank position SCAN TYPE NORMAL VECTOR DWELL 03 99 Sec 003 Preset 1 240 A08 Auto Scan 1 8 10 17 P01 Pattern 1 8 T02 Tour 1 8 TOUR SETUP NUMBER 01 TITLE T01 SCAN TYPE NORMAL SPEED 5 STEP DWELL SEC 003 A08 P01 T02 SAVE AND EXIT ESC TO CANCEL Follow the steps below to program the Tours 1 Press MENU to display the main menu on the monitor Scroll to Tour and push the Joystick to the right to enter th...

Page 24: ...anging the dwell time press PRST key and the cursor moves to the preset number To assign the functions other than preset in the tour when the function key is not existed Use the Joystick to move the cursor to a stored preset position Pressing CTRL key or IRIS OPEN key will change the preset number to other function auto scan pattern tour preset with the first programmed number To change the number...

Page 25: ...splay with the small OSD Then the screen will show as below PATTERN AREA SETUP CTRL KEY NUMBER 01 000 00 0 0001 01 0 EXIT ESC TO EXIT The setting procedure is the same as above 3 9 Alarm ALARM SETUP NO PRI FUN IN OUT HLD LATCH 01 1 001 NC OFF 03 OFF 02 2 A01 NO OUT1 03 OFF 03 1 OFF OUT1 03 OFF 04 1 OFF OUT4 03 OFF 05 1 OFF OFF 03 OFF 06 1 OFF OUT1 03 OFF 07 1 OFF OUT1 03 OFF 08 1 OFF OUT4 03 OFF D...

Page 26: ...P OUT1 ALARM OUT2 1 MIN OUT3 ALARM OUT4 5 MIN EXIT ESC TO EXIT ALARM SETUP ALARM DISABLED CHECK THE DIP SWITCH EXIT ESC TO EXIT There are 9 levels of priority The function can be selected by Preset Auto scan Pattern or Tour and 0 is the highest priority Lower priority alarms won t be serviced until the higher priority alarm is completed Equal priority alarms will be serviced repeatedly with the dw...

Page 27: ...isplays Move the desired position Press IRIS Close then the CTRL disappears To adjust at the 0 1 degree interval twist the Joystick at the pan field and the tilt field 5 Select SWAP Set to ON to exchange the start angle and the end angle 6 Select Save and Exit and push the Joystick to the right or press IRIS Open Press ESC or IRIS Close to exit the program without saving 3 11 Privacy Zone Hide up ...

Page 28: ...he Joystick handle or press Tele or Wide Key 5 Set the method BLOCK or V OFF video off 6 Select the Save and Exit option by pushing the Joystick up or down Save and exit the program by pushing the Joystick to the right Press ESC to exit the program without saving Press the HOME key to delete programmed privacy zone at the title field PRIVACY AREA MENU CTRL KEY CONTROL NUMBER 001 354 8 344 8 ...

Page 29: ...p to 8X of digital range MAX Zoom is extendable Max digital zoom range IMAGE FLIP This function turns the video output from the camera upside down and reverses it horizontally This option is helpful to install in the opposite side PRESET FREEZE ON the image is frozen during calling Preset STABILIZATION ON To increase the stability of an image from frame to frame jitter with shaking FOCUS CONTROL F...

Page 30: ...R LEVEL NIGHT SHOT AUTO SAVE AND EXIT ESC TO CANCEL MODE AE1 AE2 SHUTTER PRIO MANUAL AE1 Auto exposure mode1 Use to normal surroundings indoor AE2 Auto exposure mode2 Use to high brightness surroundings outdoor SHUTTER PRIO Variable Shutter speed Auto Gain MANUAL Variable Shutter speed Gain DSS LIMIT OFF x2 x4 x8 x16 x32 x64 x128 x256 x512 GAIN MIN LOW MID HIGH BRIGHT 10 50 SHUTTER 1 60 50 1 100 1...

Page 31: ...IGHT SHOT mode ON B W mode OFF Color mode NOTE AUTO in NIGHT SHOT function is not applied in MANUAL mode of AE Control DNR CONTROL DNR CONTROL SETUP 2DNR 1 003 3DNR 1 AUTO 2DNR 2 003 3DNR 2 001 SAVE AND EXIT ESC TO CANCEL 2DNR 1 2DNR 2 Select 2D noise reduction level OFF 001 007 3DNR 1 3DNR 2 Select 3D noise reduction level AUTO 001 028 NOTE DNR 1 applied when motor stopped DNR 2 applied when moto...

Page 32: ...n be set so that the camera automatically goes to Preset Tour Pattern Auto Scan after the keyboard controller has been idle for a amount of time For example if the controller is idle for 120 seconds the camera goes to preset 1 Follow these steps to program the Home position 1 Select Home Function by pushing the Joystick to the right or to the left to scroll through the None Tour Pattern Auto Scan ...

Page 33: ...nded that you set North as a Preset Recall the North Preset before enabling the directional title DOME OSD ON OFF All display or title will disappear when DOME OSD DISPLAY sets OFF AREA TITLE ON OFF If this option is enabled the area title displays when the camera moves Note The DOME OSD DISPLAY must be enabled PRESET TITLE CONSTANT OFF 3 30 60 120 180 second Set the preset title display time FOCU...

Page 34: ... see the ceiling line But when the lens is zoomed in the viewing angle is narrower and the ceiling line disappears Without Bubble The tilt range of the camera is limited to see the horizon so the picture shows part of the ceiling line With Bubble The tilt range of the camera is limited to see below the horizon 10 degrees Over Angle is not sufficient enough to avoid ceiling obstructions please adju...

Page 35: ...FACTORY DEFAULT ARE YOU SURE CANCEL OK Erase all stored data from the Flash ROM of the selected dome camera You will be asked to enter ON or OFF If you desire to erase all data then select the Erase Run otherwise press the ESC key to exit without erasing The erased data includes all stored data auto scan presets and tours except origin offset The offset value is still valid after all data is erase...

Page 36: ...Dome camera s origin set and all data initialize option do not override offset values Only the default set option in this menu will set the offset value to zero This can be used to avoid ceiling obstructions DOME RESET DOME RESET ARE YOU SURE CANCEL OK This feature is used to re calibrate the orientation of a selected dome camera Origin offset value is not affected by this function Offset is still...

Page 37: ...sing CTRL and moving the joystick will operate with the TURBO speed mode MOTOR SETUP PROPOTIONAL P T ON P T MODE NORMAL SLOW PAN MAXIMUM 40 SEC SLOW TILT MAXIMUM 40 SEC NORMAL PAN MAXIMUM 90 SEC NORMAL TILT MAXIMUM 90 SEC TURBO PAN MAXIMUM 360 SEC TURBO TILT MAXIMUM 100 SEC SAVE AND EXIT ESC TO CANCEL PROPOTIONAL P T ON OFF P T MODE SLOW NORMAL TURBO SLOW PAN MAXIMUM 19 90 second SLOW TILT MAXIMUM...

Page 38: ...ormation provides essential information about the dome camera if service is required When you view this screen you can determine the camera type ROM version SYSTEM INFORMATION CAMERA TYPE xxxx H W VERSION Vx xx ROM VERSION Vx xx PROTOCOL xxxx BUADRATE 9600 The information on this screen cannot be modified 3 14 Dome Communication EXIT ESC TO EXIT DOME COMMUNICATION SETUP COMMUNICATION MODE H W DOME...

Page 39: ...CTRL or IRIS Open to execute Note To execute the function you should save the function PRESET PATTERN TOUR and SCAN first HOME Select the HOME menu and press CTRL key Then dome camera goes to the default position to which the dome camera returns after an assigned period of inactivity passes The default position may be a Preset Tour Pattern or no action AUTO PAN You can execute the endless auto pan...

Page 40: ...udden changes such as lights and shadows created by headlights of nearby traffic The motion action occurs only when the motion keeps continuously during the delay time OUTPUT OFF OUT1 OUT2 OUT3 OUT4 relay output HOLD TIME 03 99SEC The hold time starts to count after the motion detects When a motion occurs the dome activates the relay output displays the message of MOTION on the screen and sends th...

Page 41: ...ux ICR on Day Night YES WDR YES Motion Detection in PRESET YES Specifications are subject to change without notice 36X Optical Zoom Fastrax Dome System MODEL 36X MODULE CCD Type 1 4 Super HAD CCD II Double Scan Optical Digital Zoom 36X 16X Resolution NTSC PAL 700 TVL Focal length f 3 4mm 122 4mm Angle of view 3 4mm 56 0 H 122 4mm 1 9 H F Number F1 6 F4 5 Min Illumination Normal 0 1 Lux ICR on Slow...

Page 42: ...portional to zoom 380 sec maximum with CTRL key pressed Speed Preset Speed 380 sec Flip 180 Digital Flip or 90 Auto Flip depended on the model Autoscan 16 auto scan and one endless panning Preset Position 240 positions with camera status 12 character title Tour 8 tours Pattern 8 patterns up to 500 second Privacy Zone 8 Privacy Zones with Block or Video OFF option On Screen Display Displays camera ...

Page 43: ...ideo connections Poor video quality Check that the BNC connectors are inserted properly Check the voltage level of the dome camera Check that 8 pin cable is connected to the Keyboard 8 pin cable for Keyboard is proprietary Cable for video is shielded Dome cameras lose their positions Reset the cameras using the Dome configuration menus Check that the dome cameras are inserted properly in the base ...

Page 44: ... dome to automatically turn 180 degrees when the camera tilts to its lower limit and stays in that position for a brief delay When the dome flips rotates the camera starts moving upward as long as the tilt control is kept in the down position Once the control is released the tilt control returns to its normal operational mode The flip feature is useful when you need to track someone who walks dire...

Page 45: ...cus movements from a single programmable dome Up to 8 patterns may be programmed for the dome camera PRESET Programmed video scene based on a specific pan tilt zoom and focus settings Up to 240 presets may be programmed for the dome camera PRIVACY ZONES Masked areas of the dome camera s viewing area These masks prevent operators of the surveillance system from viewing these designated zones The Pr...

Page 46: ...E auto mode 12 ON Digital Zoom on According to digital zoom setting 12 OFF Digital Zoom off 13 ON Dome OSD on 13 OFF Dome OSD off 14 ON Dome Area Title Display on 14 OFF Dome Area Title Display off 15 ON View Direction on 15 OFF View Direction off 100 ON Shutter speed auto 101 ON Shutter speed 1 4 PAL 1 3 sec 102 ON Shutter speed 1 2 sec 103 ON Shutter speed 1 sec 104 ON WDR ON 104 OFF WDR off 105...

Page 47: ...MEMO ...

Page 48: ...FASTRAX III SPEED DOME CAMERA PRINTED IN KOREA 50303297D ...

Reviews:

No comments

Brands by name

Popular brands

Load more brands