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RID14

Troubleshooting

Hauser

31

10 

Troubleshooting

10.1  Troubleshooting instructions

In the event of a serious fault, an indicator might have to be returned to the

manufacturer for repair. Follow the instructions in →   35 before returning the

indicator.

Always start troubleshooting with the checklists below if faults occur after start up or

during operation. This takes you directly (via various queries) to the cause of the problem

and the appropriate remedial measures.

Check local display

No display visible - No
connection to the fieldbus
host system

• For fault elimination, see below: ’Faulty connection to the fieldbus host system’
• Other possible causes of errors:

– Electronics module defective → Test with spare electronics module → Order

spare part

– Housing (internal electronics) defective → Test with spare housing → Order

spare part

• Field indicator defective → Replace indicator

No display visible -
However, connection
established to the fieldbus
host system

• Check whether the display module is correctly connected to the electronics

module

• Display defective → Test with spare display → Order spare part
• Electronics module defective → Test with spare electronics module → Order spare

part

Faulty connection to the fieldbus host system

No connection can be made between the fieldbus host system and the indicator. Check the following points:

Fieldbus connection

Check the data cable

Fieldbus connector
(optional)

Check pin assignment / wiring →   15

Feldbus-Spannung

Check that a min. bus voltage of 9 V

DC

 is present at the +/- terminals. Permitted

range: 9 to 32 V

DC

Network structure

Check permissible fieldbus cable length and number of spurs →   17

Basic current

Is there a basic current of min. 11 mA?

Terminating resistors

Has the PROFIBUS PA segment been terminated correctly?
Each bus segment must always be terminated with a bus terminator at both ends
(start and finish). Otherwise there may be interference in data transmission.

Current consumption
Permissible feed current

Check the current consumption of the bus segment:
The current consumption of the bus segment in question (= total of basic currents
of all bus users) must not exceed the max. permissible feed current of the bus
power supply unit.

Error messages in the PROFIBUS® PA configuration system

See section "Status messages" →   32

Other errors (application errors without messages)

Some other error has
occurred.

Possible causes and remedial measures see section "Status messages" →   32

Summary of Contents for RID14

Page 1: ...Products Solutions Services Operating Instructions RID14 Fieldbus indicator with PROFIBUS PA protocol 0 10 20 30 40 50 BA01267K 09 EN 02 15 71288590...

Page 2: ......

Page 3: ...9 5 5 Post connection check 19 6 Operating the field indicator 21 6 1 Quick operation guide 21 6 2 Display and operating elements 22 6 3 PROFIBUS technology 22 6 4 Configuration of the field indicator...

Page 4: ...onal injury 1 2 2 Electrical symbols Symbol Meaning A0011197 Direct current A terminal to which DC voltage is applied or through which direct current flows A0011198 Alternating current A terminal to w...

Page 5: ...ocumentation Reference to page Reference to graphic Series of steps Result of a sequence of actions Help in the event of a problem Visual inspection 1 2 4 Symbols in graphics Symbol Meaning 1 2 3 Item...

Page 6: ...connection to a fieldbus The device is designed for installation in the field The manufacturer accepts no liability for damages resulting from incorrect use or use other than that designated Safe ope...

Page 7: ...ted area observe the information on the nameplate 2 5 Product safety This measuring device is designed in accordance with good engineering practice to meet state of the art safety requirements has bee...

Page 8: ...comprises Field indicator Brief Operating Instructions as hard copy ATEX safety instructions for using a device approved for hazardous areas optional Optional accessories e g pipe mounting bracket see...

Page 9: ...dress Hauser 9 The field indicator has successfully passed the PROFIBUS PA physical layer test As a nonactive bus user it does interfere with Profibus data transfer Recognized component as per UL 3111...

Page 10: ...n The original packaging provides optimum protection The permitted storage temperature range is 40 to 80 C 40 to 176 F it is possible to store the device in the limit temperature ranges for a limited...

Page 11: ...cator 4 display positions can be fitted in 90 stages The display unit can be turned in 90 stages 1 First remove the cover clamp 1 and the housing cover 2 2 Then disconnect the display 3 from the elect...

Page 12: ...on check After installing the device always run the following final checks Device condition and specifications Notes Is the device damaged Visual inspection Is the seal undamaged Visual inspection Is...

Page 13: ...he display If other devices are connected this can result in the destruction of parts of the electronics Devices can be connected to the PROFIBUS PA in two ways Via a conventional cable gland Via a fi...

Page 14: ...itch off power supply before installing or connecting the device It is recommended to ground the unit via one of the grounding screws If the shield of the fieldbus cable is grounded at more than one p...

Page 15: ...ation is not interrupted Installation and maintenance are considerably easier Existing cable infrastructures can be used and extended immediately e g when creating new star distributor systems using 4...

Page 16: ...e range 40 to 105 C 40 to 221 F 5 3 PROFIBUS PA cable specifications 5 3 1 Cable type Twin core cables are generally advisable for connecting the device to the fieldbus Following IEC 61158 2 MBP four...

Page 17: ...2 Maximum overall cable length The maximum network expansion depends on the type of protection and the cable specifications The overall cable length combines the length of the main cable and the lengt...

Page 18: ...eed side with capacitance termination at the field device Shielding at one end on the feed side Experience shows that the best results with regard to EMC are achieved in most cases in installations wi...

Page 19: ...ce all unused cable entries with dummy plugs The cable entry seal may not be removed from the cable entry The housing cover and cable entry entries must be closed securely Install the device in such a...

Page 20: ...RID14 20 Endress Hauser Electrical connection Notes Has the max length of the spurs as defined in the fieldbus specifications been observed Is the fieldbus cable completely shielded 90 and correctly g...

Page 21: ...odule 25 Setting to specify whether operation is possible via DIP switches or remotely via the DTM Setting for the address of the bus users whose values are to be displayed Configuring an offset 1 2 3...

Page 22: ...icator remains in the normal operational state If the status of the displayed value is uncertain quality code between 0x40 and below 0x80 the Uncertain measured value status symbol is lit If the statu...

Page 23: ...signed to meet the needs of the process engineering sector Three features set it apart from a PROFIBUS DP system PROFIBUS PA supports operation in hazardous areas without any special requirements The...

Page 24: ...vidual link It can be present in another link segment however For acyclic data exchange with a Class 2 master the link is virtually transparent Once the link address DP address and the device address...

Page 25: ...plied via the bus if configuring the PROFIBUS PA indicator with the DTM via the CDI interface To ensure a connection to the device can be established operation must be set to Remote at the DIP switche...

Page 26: ...lock symbol is lit on the display 6 5 2 Choosing between operation via DIP switches and remote operation When the device is operated via the DIP switches only 2 values are displayed even if more displ...

Page 27: ...valid for the necessary Data Exchange Telegram The device displays a configuration error with this address 6 5 4 Configuring an offset Using the DIP switch it is possible to set the index offset of t...

Page 28: ...the measures for troubleshooting can be found in Section Troubleshooting 31 Normal indicating mode commences as soon as the switch on procedure is completed Various measured values and or status value...

Page 29: ...RID14 Maintenance Endress Hauser 29 8 Maintenance No special maintenance work is required on the device...

Page 30: ...endress com 9 1 Device specific accessories 9 1 1 Cable glands and adapters Cable gland 2x Cable gland M20 RK01 AB Blanks blind 1 2 NPT 1 0718 51004490 M20x1 5 EEx d XP 51004489 G1 2 EEx d XP 5100491...

Page 31: ...cs module defective Test with spare electronics module Order spare part Faulty connection to the fieldbus host system No connection can be made between the fieldbus host system and the indicator Check...

Page 32: ...s between the values and the error message as follows e g channel 1 channel 2 and channel 3 are configured for value display Value of channel 1 error message value of channel 2 error message value of...

Page 33: ...RID14 Item No Type Order number 2 Housing cover cpl display aluminum Ex d seal RIA141X HK Housing cover cpl display aluminum seal RIA141X HL Housing cover cpl display 316L Ex d FM XP CSA XP with seal...

Page 34: ...ber on the nameplate and in the Operating Instructions indicates the device release XX YY ZZ example 01 02 01 XX Change to main version No longer compatible The device and Operating Instructions chang...

Page 35: ...or ordered Legal specifications require Endress Hauser as an ISO certified company to follow certain procedures when handling products that are in contact with the medium To ensure safe swift and pro...

Page 36: ...Disposal RID14 36 Endress Hauser 12 Disposal The device contains electronic components and must therefore be disposed of as electronic waste Comply with local disposal regulations...

Page 37: ...on data in accordance with IEC 60079 11 FISCO Entity 13 1 4 Protocol specific data PROFIBUS PA Basic data Indicator for PROFIBUS PA can be used in conjunction with PROFILE 2 and PROFILE 3 3 0 3 01 and...

Page 38: ...n No restrictions the orientation depends on the readability of the display 13 3 2 Mounting location Wall or pipe mounting see Accessories 13 4 Environment 13 4 1 Ambient temperature limits 40 to 80 C...

Page 39: ...as to whether the devices used in laboratories and in distributed control systems are immune to interference thus increasing their functional safety ESD electrostatic discharge IEC 61000 4 2 6 kV cont...

Page 40: ...l housing Electronics compartment and connection compartment together in single chamber housing Display can be fitted in 90 stages 13 5 2 Weight Aluminum housing Approx 1 6 kg 3 5 lb Stainless steel h...

Page 41: ...nd messages 4 Communication symbol 5 Parameters cannot be modified symbol 6 Unit 7 Uncertain measured value status symbol Display range 99999 to 99999 DIP switches PROFIBUS PA Setting the bus address...

Page 42: ...atibility EMC requirements NAMUR International user association of automation technology in process industries www namur de 13 7 4 CSA GP CSA General Purpose 13 8 Documentation System Components and D...

Page 43: ...lues is specified using the Format display parameter Visible offline Yes Writable offline Yes Display value X submenu Navigation Operation Display value X Description Settings to display the measured...

Page 44: ...Off Additional information Visible offline Yes Writable offline Yes Bargraph 0 Navigation Operation Display value X submenu Bargraph 0 Description Enter the minimum value 0 for the bargraph Only visi...

Page 45: ...age with the highest priority is shown on the display This parameter is the input parameter for the NE107 module The category and the channel are encoded in the value Options GOOD Display overflow ch...

Page 46: ...e Navigation Diagnostics Device information Device name Description Displays the device name Only read access Factory setting RID14 Additional information Visible offline Yes Writable offline No Devic...

Page 47: ...ings Device reset Navigation Diagnostics Device information Device reset Device reset Description Use this function to reset the device configuration either entirely or in part to a defined state If s...

Page 48: ...tion Visible offline No Writable offline No Display submenu Navigation Expert Display Description This submenu contains display settings Display duration Navigation Expert Display Display duration Des...

Page 49: ...Use this function to enter a factor by which the measured value should be multiplied Only visible if data type analog Options 1E 06 1E 05 1E 04 1E 03 1E 02 1E 01 1E 00 1E 01 1E 02 1E 03 1E 04 1E 05 1E...

Page 50: ...escription Displays general device information Extended order code Navigation Expert Diagnostics Device information Extended order code Description Displays the extended order code The extended order...

Page 51: ...er 51 Navigation Expert Diagnostics Device information Manufacturer name Description Displays the manufacturer name Only read access Factory setting Endress Hauser Additional information Visible offli...

Page 52: ...11 Wall 11 N Nameplate 8 Number of field devices 17 O Offset configuration 27 Operational safety 6 Overall cable length 17 P Parameter Access status tooling 47 Actual diagnostics count 45 Aktuelle Di...

Page 53: ...u Device information 46 50 Device reset 47 Diagnostics 50 Display 48 Display value X 43 48 System 48 Switching write protection on off 26 System architecture 23 T Transport 10 Turning the display 11 W...

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Page 56: ...www addresses endress com...

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