Dosimag
Repair
Hauser
55
14
Repair
14.1 General notes
Repair and conversion concept
The Hauser repair and conversion concept provides for the following:
• The measuring device cannot be converted.
• If the measuring device is defective, the entire device is replaced.
• It is possible to replace seals.
Information on replacing wear parts (seals)
Please note the following when replacing wear parts:
• Use only original Hauser spare parts.
• Replace the part according to the Installation Instructions.
• Observe the applicable standards, federal/national regulations, Ex documentation (XA)
and certificates.
• Document every repair and each conversion and enter them into the
W@M
life cycle
management database.
14.2 Spare parts
W@M Device Viewer
):
All the spare parts for the measuring device, along with the order code, are listed here and
can be ordered. If available, users can also download the associated Installation
Instructions.
Measuring device serial number:
• Is located on the nameplate of the device.
• Can be read out via the
Serial number
parameter in the
Device information
14.3 Hauser services
Hauser offers a wide range of services.
Your Hauser Sales Center can provide detailed information on the services.
14.4 Return
The measuring device must be returned if it is need of repair or a factory calibration, or if
the wrong measuring device has been delivered or ordered. Legal specifications require
Hauser, as an ISO-certified company, to follow certain procedures when handling
products that are in contact with the medium.
To ensure safe, swift and professional device returns, please refer to the procedure and
conditions for returning devices provided on the Hauser website at
http://www.endress.com/support/return-material
14.5 Disposal
14.5.1 Removing the measuring device
1. Switch off the device.
