Manual Biometra TSC ThermoShaker, Vers. 01_2019
17
11
Service
Should you have any problems with this unit, please contact our service department or your
local Biometra dealer:
Analytik Jena/Biometra GmbH
Service Department
Rudolf-Wissell-Straße 14 - 16
D-37079 Göttingen
Germany
Phone:
+49 5 51 / 50 88 1 - 10 -12 or -14
Fax:
+49 5 51 / 50 88 1 - 11
E-mail:
If you would like to send the unit back to us, please read the following instructions.
11.1
Device return information
WARNING
Risk of damage to health due to improper decontamination! Perform a
professional decontamination before returning the device to Analytik Jena
AG.
NOTICE
Biometra GmbH must refuse acceptance of contaminated devices. The
sender may be liable for any damage caused by inadequate
decontamination of the device.
Please clean all device components from biologically hazardous, chemical or radioactive
contamination (see also section "
Cleaning”).
Download the decontamination declaration as an editable PDF document in German or
English from the Internet:
Complete the form and attach the signed decontamination declaration to the outside of the
shipment.
Only use the original packaging for the shipment and insert the transport lock.
If the original packaging is no longer available, please contact Biometra GmbH or your
local dealer.
Please attach the warning note
"CAUTION!
SENSITIVE
ELECTRONIC
DEVICE!" to the packaging.
Please include a sheet containing the following data:
Name and address of the sender
Name and telephone number of a contact for inquiries
A detailed description of the fault, the precise conditions and situations under which
the fault occurs