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UNVENTED GAS FIREPLACE

HYDRAULIC 

THERMOSTAT MODELS:

VFP24FP2(0,1,2,3)L(N,P)-1

MILLIVOLT MODELS:

VFP24FP3(0,1,2,3)L(N,P)-1

VFP24FP3(0,1,2,3)L10(N,P)-1 (10,000 BTU UNIT)

 INTERMITTENT PILOT MODELS:

VFP24FP7(0,1,2,3)L(N,P)-1

VFP24FP7(0,1,2,3)L10(N,P)-1 (10,000 BTU UNIT)

The Vail Vent-Free Gas Fireplaces

WARNING

FIRE OR EXPLOSION HAZARD

Failure to follow safety warnings exactly 

could result in serious injury, death or 

property damage.

—  Do not store or use gasoline or other 

flammable vapors and liquids in the 

vicinity of this or any other appliance.

—  WHAT TO DO IF YOU SMELL GAS

•  Do not try to light any appliance.

•  Do not touch any electrical switch; 

do not use any phone in your building.

•  Leave the building immediately.

•  Immediately call your gas supplier 

from a neighbor’s phone. Follow 

the gas supplier’s instructions.

•  If you cannot reach your gas 

supplier, call the fire department.

—  Installation and service must be 

performed by a qualified installer, 

service agency or the gas supplier.

INSTALLER: 

Leave this manual with the appliance.

CONSUMER: 

Retain this manual for future reference.

WARNING

If not installed, operated and maintained 

in accordance with the manufacturer's 

instructions, this product could expose you 

to substances in fuel or from fuel combustion 

which can cause death or serious illness.

This is an unvented gas-fired heater. It uses 

air (oxygen) from the room in which it is 

installed. Provisions for adequate combustion 

and ventilation air must be provided. Refer 

to page 7.
WATER VAPOR: A BY-PRODUCT OF UNVENTED 

ROOM HEATERS

Water vapor is a by-product of gas combustion. 

An  unvented  room  heater  produces 

approximately one (1) ounce (30ml) of water 

for every 1,000 BTU's (.3KW's) of gas input 

per hour. Refer to pages 7 and 8.

INSTALLATION INSTRUCTIONS

AND OWNER’S MAN

UAL

Page 1

Summary of Contents for White Mountain Hearth VFP24FP20LN-1

Page 1: ... gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier INSTALLER Leave this manual with the appliance CONSUMER Retain this manual for future reference WARNING If not installed operated and maintained in accordance with the manufacturer s instructions this prod...

Page 2: ...E APPEARANCE 19 PILOT FLAME CHARACTERISTICS 20 HYDRAULIC THERMOSTAT MODELS LIGHTING INSTRUCTIONS 21 10 000 BTU MILLIVOLT CONTROL VALVE LIGHTING INSTRUCTIONS 22 MILLIVOLT CONTROL LIGHTING INSTRUCTIONS 23 MILLIVOLT WIRING 24 MILLIVOLT TROUBLESHOOTING SYMPTOMS POSSIBLE CAUSES AND CORRECTIONS 25 INTERMITTENT PILOT LIGHTING INSTRUCTIONS 26 INTERMITTENT CONTROL SYSTEM OPERATING INSTRUCTIONS 27 INTERMITT...

Page 3: ...r 8 Do not place rock wool embers over the large ports of the burner 9 Checklevelofceramicmediainburner iftheburnerhasceramic media Burner should be full up to the level of the openings in the burner top 10 Annual inspection and cleaning by your dealer or qualified service technician is recommended to prevent malfunction and or sooting 11 Install logs according to the installation instructions Do ...

Page 4: ...1 0 MODEL GAS VALVE TYPE ORIFICE BTUH MAX RATE BTUH MIN RATE VFP24FP2 0 1 2 3 LN N Hydraulic 49 20 000 10 000 VFP24FP2 0 1 2 3 LP P Hydraulic 55 20 000 10 000 VFP24FP3 0 1 2 3 LN N Millivolt 43 20 000 14 000 VFP24FP3 0 1 2 3 LP P Millivolt 55 20 000 14 000 VFP24FP3 0 1 2 3 L10N N Millivolt 53 10 000 10 000 VFP24FP3 0 1 2 3 L10P P Millivolt 64 10 000 10 000 VFP24FP7 0 1 2 3 LN N IP 43 20 000 14 000...

Page 5: ... firebox 11 D The height of the firebox opening 17 1 2 E The width of the firebox opening 19 1 2 F The interior depth of the firebox not shown 9 3 8 G The rear exterior width of the firebox not shown 17 1 4 K Height from the bottom of the box to the gas line opening 2 5 8 L Depth from the front of the box to gas line opening 4 13 16 M Depth from rear of box to gas line opening 6 1 8 Q Distance fro...

Page 6: ...can be installed with zero clearance to combustible material When facing the front of the appliance the minimum clearances to combustible construction material are the following 1 Clearancesfromtherightsideorleftsideofthefireplaceopening to any combustible wall or material should not be less than 4 inches 2 Clearances from the top of the fireplace opening to the ceiling should not be less than 34 ...

Page 7: ...omatic Blower VPP1A 22 Aged Brick Liner VFF24HP 1 Hammered Pewter Trim Kit Accessories for Millivolt and Intermittent Models Only FRBC Battery Operated Remote Control FRBTC Battery Operated Remote Control w Thermostat FREC Electric Remote Control FWS Wall Switch TMV Wall Thermostat Millivolt Reed Switch TRW Wireless Remote Wall Thermostat c Caulking or sealants are applied to areas such as joints ...

Page 8: ... You will need no additional fresh air ventilation WARNING You must provide additional ventilation air in a confined space Ventilation Air Ventilation Air From Inside Building Thisfreshairwouldcomefromanadjoiningunconfinedspace When ventilating to an adjoining unconfined space you must provide two permanent openings one within 12 of the ceiling and one within 12 of the floor on the wall connecting...

Page 9: ...ndards Association as an Unvented Room Heater and should be installed according to these instructions Any alteration of the original design installed other than as shown in these instructions or use with a type of gas not shown on the rating plate is the responsibility of the person and company making the change Important All correspondence should refer to complete Model Number Serial Number and t...

Page 10: ...The above connectors may be used if acceptable by the authority having jurisdiction The Commonwealth of Massachusetts requires thataflexibleapplianceconnectorcannotexceedthreefeetinlength GAS SUPPLY PLUMBING MANUAL SHUT OFF VALVE GAS SUPPLY INLET DRIP LEG 3 MINIMUM TO CONTROL VALVE Figure 14 Pressure Testing of the Gas Supply System 1 To check the inlet pressure to the gas valve a 1 8 3mm N P T pl...

Page 11: ...ing flange will secure the fireplace 6 Placeleftmantelsideagainstbase Insertdowelsinbreastboard into left mantel side 7 Use four pre drilled screw holes on back of breastboard to secure breastboard to mantel sides with four Phillips wood screws 8 Place mantel top onto mantel 9 Installation of fireplace into mantel is completed Installation of Trim 1 Lower bottom louver 2 Remove screen from firepla...

Page 12: ...his time When facing the appliance the gas supply will enter on right hand side See Gas Supply Page 8 3 Insert fireplace into enclosure 4 Attach nailing flanges to framing with a screw or nail 5 Finishedwallsurfacewillbeflushtotheleadingedgeoffireplace top and sides 6 Installation of built in fireplace is completed Installation of Trim 1 Lower bottom louver 2 Remove screen from fireplace 3 Remove ...

Page 13: ...30411 17 0120 Page 13 VFP24 LOG IDENTIFICATION Log Description Part Number Front View Top View Log A R7506 Log B R7504 Log C R7505 ...

Page 14: ... is very important that part num ber and description of part coincide Use Only Manufacturer s Replacement Parts Use of Any Other Parts Could Cause Injury Or Death LOG PLACEMENT Glowing Ember Placement WARNING All previously applied Glowing Embers must be removed prior to reapplication Applying Glowing Embers as shown in the image below NotICE Application of excess Glowing Embers may adversely affe...

Page 15: ...30411 17 0120 Page 15 1 Place Log A between rear log support and burner pan See image below LOG PLACEMENT ...

Page 16: ...30411 17 0120 Page 16 2 Place Log B onto the two left front pins on the burner pan LOG PLACEMENT ...

Page 17: ...30411 17 0120 Page 17 3 Place Log C onto the two right front pins on burner pan See image below LOG PLACEMENT ...

Page 18: ...30411 17 0120 Page 18 4 Log set assembly is complete LOG PLACEMENT ...

Page 19: ...checked as the log set is installed In normal operation at full rate after 10 to 15 minutes the flame appearance should be sets of yellow flames NOTICE all flames will be random by design flame height will go up and down Glowing embers rock wool can cover the pan burner in between the front and middle logs but very little is necessary to cover this area Excess ember material causes the yellow flam...

Page 20: ...Pilot Flame Pattern THERMOCOUPLE LPG THERMOCOUPLE NATURAL THERMOPILE PILOT Millivolt Pilot Figure 13 PILOT THERMOCOUPLE NATURAL THERMOCOUPLE LPG Hydraulic Thermostat Pilot Figure 14 PILOT SENSOR IGNITOR Intermittent Pilot Figure 15 Incorrect Pilot Flame Pattern THERMOCOUPLE LPG THERMOCOUPLE NATURAL THERMOPILE PILOT Millivolt Pilot Figure 16 PILOT THERMOCOUPLE LPG THERMOCOUPLE NATURAL Hydraulic The...

Page 21: ...TOP Follow B in the safety information on other side If you do not smell gas Go to the Next step 6 Find pilot the pilot is located in front of rear log 7 Turn manual gas control knob counterclockwise to PILOT 8 Push in manual gas control knob all the way and hold in Re peatedly push the piezo ignitor button until pilot is lit or use a match to light Continue to hold the control knob in for about o...

Page 22: ...OTE OFF ON switch to OFF 4 Turn off all electric power to the appliance if applicable 5 Push in gas control knob slightly and turn clockwise to OFF 6 Wait ten minutes to clear out any gas Then smell for gas including near the floor If you smell gas STOP Follow B in the safety infor mation above If you do not smell gas go to the next step 7 Find pilot Follow metal tube from gas control The pilot is...

Page 23: ...mbly 3 Set REMOTE OFF ON switch to OFF 4 Turn off all electric power to the appliance if applicable 5 Push in gas control knob slightly and turn clockwise to OFF NOTE Knob cannot be turned from PILOT to OFF un less knob is pushed in slightly Do not force 6 Wait ten minutes to clear out any gas Then smell for gas including near the floor If you smell gas STOP Follow B in the safety information abov...

Page 24: ...C CETTE UNITE DOIT ETRE REMPLACE VOUS DEVEZ LE REMPLACER AVEC UN FIL ELECTRIQUE DE NUMERO 18 150 C DU L EQUIVALENT THERMOPILE GAS VALVE THERMOCOUPLE NATURAL OFF ON REMOTE OPTIONAL REMOTE CONTROL RECEIVER FACULTATIVE CONTROLE E DISTANCE DU RECEPTEUR OPTIONAL WALL SWITCH INTERRUPTEUR MURAL FACULTATIVE OPTIONAL THERMOSTAT FACULATIVE THERMOSTAT WIRING DIAGRAM GAS VALVE VALVE DE GAZ REMOTE OFF ON SWITC...

Page 25: ...s not correct Replace gas regula tor 7 ODS pilot lights but flame goes out when control knob is released a Control knob not fully pressed in Press in control knob fully b Control knob not pressed in long enough After ODS pilot lights keep control knob pressed in 30 seconds c Manual Shutoff valve not fully open Fully open manual shutoff valve d Thermocouple connection loose at control valve Hand ti...

Page 26: ...STRUCTIONS 1 STOP Read the safety information above 2 Turn OFF electric power to the appliance 3 Remove front surround panel assembly or bottom louver if included 4 Turn gas shut off counterclockwise to On position 5 Wait ten minutes to clear out any gas Then smell for gas including near the floor If you smell gas STOP Follow B in the safety information above on this page If you do not smell gas g...

Page 27: ...During the operating season or in power outage periods it is recommended that the pilot remain in the CPI standing pilot mode to reduce cold start issues and or conserve battery backup power during a power outage 3 The gas valve has inlet and outlet pressure taps as shown in Figure 23 Refer to page 8 for gas pressure requirements Note The gas control has a manual HI LO flame adjustment knob regula...

Page 28: ...manently located manufactured mobile home where not prohibited by local codes This appliance is not convertible for use with other gases CAUTION Do not operate the appliance with panel s removed cracked or broken Replacement of the panel s should be done by a licensed or qualified service person WARNING Improper installation adjustment alteration service or maintenance can cause property damage pe...

Page 29: ...ighting Instructions on page 26 and Wiring Diagram on page 28 Troubleshooting Before proceeding with the procedures in the following trouble shooting table verify that the power supply AC DC adapter is present and that the batteries inside the receiver and or optional battery pack are fresh and installed with correct polarity Make sure all the connections between the wire harnesses and system comp...

Page 30: ...lean flame sensor and pilot igniter See maintenance page 39 Pilot not grounded well Check ground connections Sensor Wire loose Check sensor wire terminals Gas pressure incorrect Adjust gas pressure Pilot Gas Line bent or kinked Replace pilot tube Faulty pilot Sensor bent Replace Pilot Faulty valve Replace Valve Burner takes too long to fully light Low gas pressure Check gas supply pressure Clogged...

Page 31: ...ce Check orifice opening Clogged or dirty burner ports Clean burner ports Faulty valve Replace valve High altitude Adjust orifice size for altitude Backfire of burner Blocked orifice Check orifice opening Clogged or dirty burner ports Clean burner ports Low gas pressure Check gas supply pressure Fireplace produces unwanted odors Vapors from paint hairspray glue etc Ventilate room until odor stops ...

Page 32: ...24 PILOT ASSEMBLY NATURAL 20 P 214 ORIFICE NATURAL 10 000 BTU 20 P 181 ORIFICE NATURAL 20 000 BTU 20 P 193 ORIFICE PROPANE 10 000 BTU 20 P 182 ORIFICE PROPANE 20 000 BTU 23 R3626 VALVE NATURAL 20 000 BTU 23 R3625 VALVE PROPANE 20 000 BTU 23 R9368 VALVE NATURAL 10 000 BTU 23 R9369 VALVE PROPANE 10 000 BTU 24 R2423 MALE ADAPTOR 25 25787 TUBING VALVE TO BURNER 26 25805 TUBING VALVE TO PILOT PROPANE 2...

Page 33: ...AL ONLY 28 31363 TUBING ASSEMBLY REGULATOR TO PILOT NATURAL 34 R2522 SWITCH ON OFF 35 29699 BRACKET ON OFF SWITCH 36 R11127 CONTROL BOARD N A R11128 POWER ADAPTOR INDEX NUMBER PART NUMBER DESCRIPTION VFP24FP70L10 18 R11328 2019 PILOT ASSEMBLY NATURAL 18 R11327 2019 PILOT ASSEMBLY Propane 19 R5676 AIR SHUTTER NATURAL 19 R5675 AIR SHUTTER PROPANE 20 P214 ORIFICE 53 VFP24FP70L10N 20 P193 ORIFICE 64 V...

Page 34: ...TS VIEW 1 3 2 4 4 5 6 7 8 9 9 10 11 14 15 18 16 17 21 20 19 22 5 12 13 12 23 26 25 31 30 29 33 32 23 24 25 29 32 34 33 26 27 28 21 20 19 18 17 16 22 36 26 27 25 24 23 35 34 28 26 VFP24FP2 Series VFP24FP3 Series VFP24FP7 Series ...

Page 35: ...nsor Pilot When the pilot has a large yellow tip flame clean the Oxygen Depletion Sensor as follows 1 Clean the ODS pilot by loosening nut B from the pilot tubing When this procedure is required grasp nut A with an open end wrench 2 Blow air pressure through the holes indicated by the arrows This will blow out foreign materials such as dust lint and spider webs Tighten nut B also by grasping nut A...

Page 36: ... are necessary to avoid potential problems with sooting Sooting resulting from improper installation or operation can settle on surfaces outside the fireplace See instructions for proper installation WARNING Do not allow fans to blow directly into the fireplace Avoid any drafts that alter burner flame patterns WARNING Donotuseablowerinsert heatexchangerinsert or other accessory not approved for us...

Page 37: ...s can adsorb or absorb onto or into walls masonry and other materials and fabrics in a room That will take some of the odorant out of the gas reducing its odor intensity Propane Gas may stratify in a closed area and the odor intensity could vary at different levels Since it is heavier than air there may be more odor at lower levels Always be sensitive to the slightest gas odor If you detect any od...

Page 38: ...ase and can be ordered by your Service Person or Dealer Proof of purchase is required for warranty parts All parts listed in the Parts List have a Part Number When ordering parts first obtain the Model Number and Serial Number from the name plate on your equipment Then determine the Part Number not the Index Number and the Description of each part from the fol lowing illustration and part list Be ...

Page 39: ...ective workmanship within one year from the date of purchase Empire will repair or replace at Empire s option Duties Of The Owner The appliance must be installed by a qualified installer and operated in accordance with the instructions furnished with the appliance A bill of sale cancelled check or payment record should be kept to verify purchase date and establish warranty period Ready access to t...

Page 40: ...ire Comfort Systems Inc Belleville Illinois If you have a general question about our products please e mail us at info empirecomfort com If you have a service or repair question please contact your dealer www empirecomfort com ...

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