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26497-1-0310

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proper Log placement

Log placement is critical to proper burner performance. Logs must 

be correctly positioned onto the burner. The photos in this manual 

show the proper pinned position for logs on this set. Owners need 

to be shown proper log placement and instructed not to move the 

logs. 

Logs must fit firmly onto the burner when positioned as shown in 

the photos. Malformed logs or logs with sloppy pin holes must be 

replaced.

proper placement of Rock Wool and Decorative Lava Rock

Rock wool can be added to burners for a glowing ember effect. 

It must be positioned only on the front portion of the burner. The 

photos in this manual  show the proper placement of rock wool.
Decorative lava rock or small wood pieces should never be placed 

on the burner. These items are only for placement on the floor of 

the fireplace or firebox.

Proper Primary Airflow into Burner

For  proper  burner  operation  and  flame  appearance,  the  flow  of 

primary air into the venturi tube, located on the rear of the burner, 

must not be reduced. This flow of air is reduced if dirt, lint or 

other  obstructions  build-up  around  or  inside  the  venturi.  Any 

obstruction in the venturi tube area must be removed. The flow of 

air into the venturi is also reduced if the gas orifice isn’t centered 

in  the  venturi  inlet  and/or  is  not  aligned  with  the  venturi. Any 

misalignment of the burner orifice may be corrected by bending 

the shutter cap holding the orifice to the inlet of the venturi tube.

Ceiling Fans, portable Fans or Logs Installed Near Cold Air 

Returns

Ceiling fans or oscillating floor type fans need to be monitored 

during the operation of vent-free logs. If the air blows directly 

into the flame causing it to impinge on the log set, or firebox, it 

should be turned off or redirected. Ceiling fans could be reversed 

to possibly eliminate flame impingement, and the floor fan could 

be redirected. Upon installation, be aware of any cold air returns 

or vents in the proximity of the log set. Any draft created around 

a vent-free log set can cause the flame to impinge on the log and 

create a sooting situation.

WARNING: 

Do not allow fans to blow directly into the fireplace. 

Avoid any drafts that alter burner flame patterns.

WARNING: 

Do not use a blower insert, heat exchanger insert or 

other accessory not approved for use with this heater.

Candles

Avoid the use of scented or decorative candles while the log set 

is in operation. Candles produce a residue in the air that creates a 

soot like substance. Burning candles while the log set is operating 

magnifies the problem. It should be noted that candles, in general, 

produce  soot.  The  amount  of  time  burned  and  the  quantity  of 

candles burned will determine the amount of soot produced and 

deposited.

Make Owners Aware of proper Log Set Operation

Properly installed and properly maintained log sets do not deposit 

soot on the logs. If users see soot appear on a log, call for service. 

Do not continue to operate the log set.

IMpORTANT INSTALLATION GUIDELINES

Summary of Contents for VFP20IN20

Page 1: ...aftermarket permanently located manufactured mobile home where not prohibited by local codes This appliance is only for use with the type of gas indicated on the rating plate This appliance is not con...

Page 2: ...wer Accessory Information 18 VFP20IN Log Placement 19 VFP20IN Ember Placement Photos 20 VFP28IN Log Placement 21 VFP28IN Ember Placement Photos 22 Hydraulic Thermostat Lighting Instrutions 23 Millivol...

Page 3: ...ure and should stay away to avoid burns or clothing ignition Young children should be carefully supervised when they are in the same room with the appliance Do not place clothing or other flammable ma...

Page 4: ...rform service or make adjustments in an area where the conditions are such that you may not detect the odor if there has been a leak of LP Gas Odor fade due to oxidation by rust or adsorption on walls...

Page 5: ...by bending the shutter cap holding the orifice to the inlet of the venturi tube Ceiling Fans Portable Fans or Logs Installed Near Cold Air Returns Ceiling fans or oscillating floor type fans need to...

Page 6: ...affect the Btu output of the unit Contact the gas company for the heating value Contact the manufacturer or your gas company before changing spud orifice size WARNING This appliance is equipped for na...

Page 7: ...r Opening Full Open 1 8 VFP20IN2 L LP NAT Input Btu hr Maximum 20 000 20 000 Btu hr Minimum 10 000 10 000 Orifice 55 43 Air Shutter Opening Full Open 1 8 VFP20IN3 L LP NAT Input Btu hr Maximum 20 000...

Page 8: ...e The following statement is also provided on a separate label plate in the instruction packet Prior to installation of the fireplace insert the installer must mechanically secure this warning plate t...

Page 9: ...blower 120V 60Hz 1 Amp Proper opening size of fireplace required for installation of the fireplace insert A D C B Figure 2 VF FIREPLACE INSERT DIMENSIONS MODEL A B C D E F G H I J K VFP20IN 19 3 4 28...

Page 10: ...ront of the fireplace flush with a wall If installing a mantel above the fireplace you must follow the clearances shown in Figures 9 and 10 Follow the instructions below to install the fireplace in th...

Page 11: ...o areas such as joints around window and door frames between sole plates and floors between wall ceiling joints between wall panels at penetrations for plumbing electrical and gas lines and at other o...

Page 12: ...om see option 3 Figure 5 Each ventilation grill or opening shall have a minimum free area of one square inch per 1 000 BTUH of the total input rating of the gas equipment in the confined space Figure...

Page 13: ...alvemustbedisconnected fromsupplypipingsystemduringanypressuretestingofthatsystem at test pressures in excess of 1 2 psig 3 5kPa The appliance must be isolated from the gas supply piping system by clo...

Page 14: ...the burner pressure which should be checked at the pressure test point Turn captured screw counter clockwise 2 or 3 turns and then place tubing to pressure gauge over test point Use test point A clos...

Page 15: ...the mantel of your fireplace This is a fire hazard Figure 11 No greeting cards stockings or ornamentation of any type should beplacedonorattachedtothefireplace Thisisaheatingappliance The flow of hea...

Page 16: ...surround panel assembly slightly until the bot tom return flange top panel is positioned over the top flange on the insert This secures the surround panel assembly to the insert without screws Traditi...

Page 17: ...FINISHING THE FIREPLACE INSERT NEVER OBSTRUCT OR MODIFY THE AIR INLET OUTLET LOUVERS ON THE FIREPLACE IN SERT IN ANY MANNER NOTE INSTALL SURROUND PANELS SO THAT THE TOP PANEL RETURN FLANGE SLIDE S OV...

Page 18: ...r to shut off automatically Note The blower shut off times will vary on blower speed and BTU input level setting control by adjustment of the HI LO knob located on the gas valve Blower removal instruc...

Page 19: ...on burner pan 4 Compare the completed log installation with the appropriate photo from page 20 Review previous steps to make any necessary adjustments 5 Log placement is completed Attention Do not use...

Page 20: ...26497 1 0310 Page 20 Do not cover any large rear ports with loose material glowing embers VFP20IN EMBER PLACEMENT PHOTOS...

Page 21: ...log 5 Compare the completed log installation with the photo on page 22 Review previous steps to make any necessary adjustments 6 Log placement is completed 7 Attach log placement plate to cable holdin...

Page 22: ...0 Page 22 Photo 1 Photo 2 Photo 3 Photo 4 Do not cover any large rear ports with loose material glowing embers Do not cover any large front ports with loose material glowing embers VFP28IN EMBER PLACE...

Page 23: ...ion or gas flow to the appliance is shut off the pilot cannot be relighted until the safety magnet is de energized approximately 60 seconds There will be an audible click when the safety magnet in the...

Page 24: ...LOT to OFF unless knob is pushed in slightly Do not force 6 Wait ten 10 minutes to clear out any gas Then smell for gas including near the floor If you smell gas STOP Follow B in the safety informa ti...

Page 25: ...ontrol knob slightly and turn clockwise to OFF 6 Wait ten 10 minutes to clear out any gas Then smell for gas including near the floor If you smell gas STOP Follow B in the safety information above If...

Page 26: ...t 2 3 hours with the burner at the highest setting Provide maximum ventilation by opening windows or doors to allow odors to dissipate Any odors remaining after this initial break in will be slight an...

Page 27: ...ll cause the thermocouple to cool When the thermocouple cools the heater will shut down MILLIVOLT PILOT Correct Pilot Flame Pattern Figure 22 Incorrect Pilot Flame Pattern Figure 23 If pilot flame pat...

Page 28: ...the remote receiver must be placed to the right of the gas valve Install remote control receiver behind bottom louver Refer to remote control installation and operating instructions for more details o...

Page 29: ...rrect Replace gas regulator 7 ODS pilot lights but flame goes out when control knob is released a Control knob not fully pressed in Press in control knob fully b Control knob not pressed in long enoug...

Page 30: ...OL VFP20IN23L 10 P265 ORIFICE 42 NAT 10 P182 ORIFICE 53 LPG 29 R5171 PILOT NAT 29 R5170 PILOT LPG 30 R2479 REGULATOR 6 0 W C NAT 30 R2480 REGULATOR 10 0 W C LPG 31 P239 NIPPLE 3 8 NPT X 1 1 2 32 26012...

Page 31: ...10 Page 31 3 9 14 4 2 3 6 1 8 10 11 12 13 15 MILLIVOLT VALVE ASSEMBLY HYDRAULIC VALVE ASSEMBLY 40 37 38 36 7 14 39 16 5 7 17 18 19 20 21 22 23 24 25 26 27 27 25 16 17 29 30 31 32 33 34 35 28 VFP20IN P...

Page 32: ...Y 23 26161 VALVE BRACKET 26 R2423 CONNECTOR MALE 39 24925 BLOWER SUB ASSEMBLY WITH MOUNTING PLATE PAD 40 18879 RHEOSTAT ASSEMBLY SPEED CONTROL 41 R7649 FAN CONTROL 42 R2204 CORD SET 43 R7912 WIRE HARN...

Page 33: ...0 Page 33 VFP28IN PARTS VIEW 5 3 4 6 3 1 2 7 8 9 10 11 12 13 14 15 16 17 18 22 24 23 25 26 27 28 29 19 20 31 32 33 34 35 36 30 37 MILLIVOLT VALVE ASSEMBLY HYDRAULIC VALVE ASSEMBLY 38 43 40 41 39 7 21...

Page 34: ...cription VFP28IN LOG SET 1 R8301 REAR LOG 2 R8299 LEFT FRONT LOG 3 R8300 RIGHT FRONT LOG 4 R8302 Y BRANCH LOGS PARTS LISTS PARTS VIEWS Use Only Manufacturer s Replacement Parts Use of Any Other Parts...

Page 35: ...rmation beyond what your dealer can furnish contact Empire Comfort Systems Inc Nine Eighteen Freeburg Ave Belleville Illinois 62220 Black Gold Finish Hammered Pewter Brushed Stainless Black Gold Finis...

Page 36: ...m Parts Heater Hearth and Grills Victor Division of F W Webb Company 200 Locust Street Hartford CT 06114 Phone 860 722 2433 Toll Free 800 243 9360 Fax 860 293 0479 Toll Free Fax 800 274 2004 Websites...

Page 37: ...26497 1 0310 Page 37 SERVICE NOTES...

Page 38: ...26497 1 0310 Page 38 SERVICE NOTES...

Page 39: ...26497 1 0310 Page 39 SERVICE NOTES...

Page 40: ...s Empire Comfort Systems Inc 918 Freeburg Ave Belleville IL 62220 If you have a general question about our products please e mail us at info empirecomfort com If you have a service or repair question...

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