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27825-2-0811

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Keep the control compartment, logs and burner area surrounding the 

logs clean by vacuuming or brushing area at least twice a year.

THE  LOGS  CAN  GET  VERY  HOT  –  HANDLE  ONLY  WHEN 

COOL.

Always turn off gas to the pilot before cleaning. For relighting, refer 

to lighting instructions located on the rating plate of the log set.

Never obstruct the flow of the combustion and ventilation air. Keep 

the front of the fireplace clear of all obstacles and materials.
Leave at least 36" clearance from the front of the fireplace.

Screens should be closed during operation.

MAINTENANCE

If the gas quality is bad, your pilot may not stay lit, the burners may produce soot and the heater may backfire when lit. If the 

gas quality or pressure is low, contact your local gas supplier immediately.

1.  Appliance produces unwanted odors.

a.  Appliance burning vapors from paint, hair spray, glues, etc. 

- Ventilate area. Stop using odor causing products while 

heater is running.

b.  Gas leak - Locate and correct all leaks.

2.  Appliance shuts off during use. (pilot and main burner are 

off.)

a.  Not enough fresh air is available for ODS/pilot to operate - 

Open window and/or door for ventilation.

b.  Low line pressure - Contact local gas company.

c.  ODS/pilot is partially clogged - Clean ODS/pilot.

d.  Defective thermocouple - Replace pilot.

e.  Low batteries - Replace batteries in remote receiver.

3.  Appliance shuts off during use. 

a.  Low line pressure - Check line pressure to the valve.

b.  Low batteries - Replace batteries in remote receiver.

4.  Gas odor even when control knob is in OFF position.

a.  Gas leak - Locate and correct all leaks.

b.  Control valve defective - Replace control valve.

5.  Burner does not light.

a.  Burner orifice clogged - Clean burner or replace main burner 

orifice.

b.  Burner  orifice  diameter  is  too  small  -  Replace  burner 

orifice.

c.  Inlet  gas  pressure  is  too  low  -  Contact  qualified  service 

person.

d.  Low batteries - Replace batteries in remote receiver.

6.  If burning at main burner orifice occurs (a loud, roaring 

blow torch noise).

a.  You must turn off burner assembly and contact a qualified 

service person.

b.  Manifold pressure is too low - Contact local gas company.

c.  Burner  orifice  clogged  -  Clean  burner  or  replace  burner 

orifice.

7.  Logs appear to smoke after initial operation.

a.  Vapors from paint or curing process of logs - Problem will 

stop after a few hours of operation. 

  Log heater is intended to be smokeless. Turn OFF heater 

and call qualified service person.

8.  Heater produces a whistling noise when main burner is 

lit.

a.  Turning control knob to HIGH position when main burner is 

cold - Turn control knob to LOW position and let warm up 

for a minute.

b.  Air in gas line - Operate burner until air is removed from 

line. Have gas line checked by local gas company.

c.  Dirty or partially clogged burner orifice - Clean burner or 

replace burner orifice.

Turn appliance OFF and allow to cool before servicing. Only a qualified service person should service and repair the heater.

TROUBLESHOOTING

SYMpTOMS - pOSSIBLE CAUSES AND CORRECTIONS

Summary of Contents for OLP36FP72MN-1

Page 1: ...nformation in these instructions are not fol lowed exactly a fire or explosion may result causing property damage personal injury or loss of life WARNING Improper installation adjustment alteration service or maintenance can cause injury or property damage Read the installation operating and maintenance instructions thoroughly before installing or servicing this equipment WARNING For Outdoor Use O...

Page 2: ...ns 9 Planning Installation 10 Fireplace Framing and Installation 11 Operation Instructions Flame Appearance 12 OLP 36 42 FP72 Lighting Instructions 13 Pilot and Main Burner Flame Characteristics 14 Wiring 14 Remote Control Installation Operation 15 Maintenance 16 Troubleshooting 16 Master Parts Distributor List 17 How To Order Repair Parts 17 Parts List 18 Parts View 19 Warranty Terms 20 TABLE OF ...

Page 3: ... to the ap pliance being into operation if there is evidence of ex cessive abrasion or wear or if the hose is damaged Inspect the burner at least once a year IMPORTANT SAFETY INFORMATION Do Not Operate THIS Gas Log Set With Glass Doors Closed DANGER Indicates a hazardous situation which if not avoided will result in death or serious injury WARNING Indicates a hazardous situation which if not avoid...

Page 4: ...perform service or make adjustments in an area where the conditions are such that you may not detect the odor if there has been a leak of LP Gas Odor fade due to oxidation by rust or adsorption on walls of newcylindersandtanks ispossible Therefore peopleshould be particularly alert and careful when new tanks or cylinders are placed in service Odor fade can occur in new tanks or reinstalled old tan...

Page 5: ...nstaller 1 Installer must leave instruction manual with owner after installation 2 Installer must have owner fill out and mail warranty card supplied with this fireplace 3 Installer should show owner how to start and operate unvented room heater AlwaysconsultyourlocalBuildingDepartment regardingregulations codes or ordinances which apply to the installation of an unvented room heater Aftermarket C...

Page 6: ...f the enclosure shall be completely open or b For an enclosure having four sides a top and a bottom 1 At least two ventilation openings at cylinder valve level shall be provided in the side wall equally sized spaced at 180 degrees 3 14rad and unob structed Each opening shall have a total free area of not less than 1 2 square inch per pound 2 3 sq cm kg of stored fuel capacity and not less than a t...

Page 7: ...nual main gas cock should be located in the vicinity of the unit Where none exists or where its size or location is not adequate contact your local authorized installer for installation or relocation Compounds used on threaded joints of gas piping shall be resistant to the action of liquefied petroleum gases The gas lines must be checked for leaks by the installer This should be done with a soap s...

Page 8: ...d supplied with the fireplace If a combustible mantel is installed it must meet the clearance requirements detailed above COMBUSTIBLES ALLOWED MANTEL HOOD 2 18 3 4 4 21 1 2 16 6 24 1 4 8 27 27 3 4 10 12 Figure 2 Mantel Clearances CLEARANCES Do not attach combustible material to the mantel of your fireplace This is a fire hazard Figure 3 No greeting cards stockings or ornamentation of any type shou...

Page 9: ...LP42FP A 37 5 8 37 5 8 B 39 1 2 43 1 2 C 19 13 16 19 13 16 D 33 37 E 35 35 F 36 40 G 24 3 8 24 3 8 H 6 1 8 6 1 8 I 30 9 16 30 9 16 J 8 3 8 8 3 8 K 5 3 4 5 3 4 L 36 3 16 38 3 16 M 72 3 8 76 3 8 N 2 11 16 2 11 16 O 8 9 16 8 9 16 D L M G I A E H F B O K N C J DELUXE FLUSH ...

Page 10: ... may include covered patio screened porch gazebo or an outside wall of a house Minimum porch area 96 square feet Minimum ceiling height 82 inches Minimum of two walls to be open or screened to the following guidelines Minimum screen area 64 square feet Minimum top of screen height side walls 70 inches Installing the Hood A stainless steel hood is furnished with each outdoor fireplace The hood MUST...

Page 11: ...EEL FRAMING REQUIRED COMBUSTIBLE MATERIAL NOT ALLOWED ADJACENT TO FIREPLACE NOTE FINISH MUST BE CONCRETE BOARD OR NON COMBUSTIBLE MATERIAL OLP36FP OLP42FP A 38 1 2 38 1 2 B 40 44 C 19 3 8 19 3 8 Attention Add 1 to A Dimensions when using drain tray Figure 8 Fireplace framing can be built before or after the fireplace is set in place Framing should be positioned to accommodate wall covering and fir...

Page 12: ...e slight and will disappear with continued use PERIODIC CLEANING Refer to parts diagram for location of items discussed below Do not use cleaning fluid to clean logs or any part of heater Logs brush with soft bristle brush or vacuum with brush attachment Remove loose particles and dust from the burner areas controls piezo covers and grate Inspect and clean burner air intake hole Remove lint or par...

Page 13: ...he appliance and to replace any part of the control system and any gas control which has been under water LIGHTING INSTRUCTIONS TO TURN OFF GAS TO APPLIANCE 1 Locate On Off gas cock and turn clockwise to OFF Do not force 1 STOP Read the safety information above 2 Turn gas cock counterclockwise to ON position 3 Wait ten 10 minutes to clear out any gas Then smell for gas including near the floor If ...

Page 14: ...r the flames to disappear It is normal to have the flames burn down near the rock wool as the remaining gas is burned main burner flame characteristics Label all wires prior to disconnection when servicing controls Wiring errors can cause improper and dangerous operation Verify proper operation after servicing WIRING MAIN PILOT Learn MOTOR COMM POWER IPI Continuous Pilot Off On Remote Off S I ADJ ...

Page 15: ...al use if batteries are replaced or if a replacement transmitter is purchased from your dealer or the factory In order for the module to accept the transmitter security code be sure the slide button on the module is in the REMOTE position the module will NOT LEARN if the slide switch is in the OFF position Press and release the LEARN button on the module to accept the transmitter security code and...

Page 16: ...e a Low line pressure Check line pressure to the valve b Low batteries Replace batteries in remote receiver 4 Gas odor even when control knob is in OFF position a Gas leak Locate and correct all leaks b Control valve defective Replace control valve 5 Burner does not light a Burnerorificeclogged Cleanburnerorreplacemainburner orifice b Burner orifice diameter is too small Replace burner orifice c I...

Page 17: ...treet Hartford CT 06114 Phone 860 722 2433 Toll Free 800 243 9360 Fax 860 293 0479 Toll Free Fax 800 274 2004 Websites www fwwebb com www victormfg com Parts Heater Hearth and Grills MASTER PARTS DISTRIBUTOR LIST Parts Not Under Warranty Parts can be ordered through your Service Person Dealer or a Master Parts Distributor See this page for the Master Parts Distribu tors list For best results the s...

Page 18: ...7572 R7572 Jamb Nut 16 R10808 R10808 Air Shutter 17 R2423 R2423 Connector Male 5 16 X 3 8 NPT 18 28089 28089 Valve Shield 19 P253 P253 Orifice Fitting 20 P301 P209 Orifice Nat 20 P245 P265 Orifice LP 21 28111 28111 Module Shield 22 R10816 R10817 Burner Assembly 24 R10809 R10809 Valve Nat 24 R10810 R10810 Valve LP 25 28084 28084 Inlet Tube Assembly 28 R10814 R10814 Spark Probe 29 R10813 R10813 Batt...

Page 19: ...27825 2 0811 Page 19 PARTS VIEW 13 13 14 3 3 1 1 4 6 5 2 16 20 19 22 18 24 31 28 35 12 29 33 15 21 25 17 36 ...

Page 20: ... must be installed by a qualified installer and operated in accordance with the written instructions furnished with the appliance Ready access to the appliance for service is the responsibility of the owner Travel diagnostic costs and freight charges on warranted parts to and from the factory is the responsibility of the owner A bill of sale cancelled check or payment record should be kept to veri...

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