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INSTALLATION GUIDE

EN

PELLET STOVE

EGO/STAR

air - comfort air

air with upper outlet

Instructions in English

Summary of Contents for EGO-STAR AIR

Page 1: ...INSTALLATION GUIDE EN PELLET STOVE EGO STAR air comfort air air with upper outlet Instructions in English ...

Page 2: ...E EGO STOVE METAL SIDES 34 8 REMOVING THE BACK FOR MAINTENANCE 37 9 CLEANING THE EGO STOVE T FITTING WITH UPPER OUTLET 38 10 CONNECTIONS TO ADDITIONAL DEVICES 39 11 LOADING THE PELLETS 41 12 FIRST START UP 42 13 REMOTE CONTROL MAX 43 14 EMERGENCY PANEL 50 15 OPERATION 52 16 SAFETY DEVICES 55 17 ALARMS 56 18 CLEANING 59 19 FAULTS CAUSES SOLUTIONS 65 20 AIR STOVE CIRCUIT BOARD 68 21 COMFORT AIR STOV...

Page 3: ... for the system installed By system one means Stove Chimney Air inlet REVISIONSTOTHE PUBLICATION The content of this manual is strictly technical and the property of MCZ Group Spa No part of this manual may be translated into other languages adapted or reproduced even in part in other mechanical or electronic forms photocopies recordings or other without the prior written authorisation from MCZ Gr...

Page 4: ...iances connected to it are used correctly and accidents are prevented This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lackofexperienceandknowledgeiftheyhavebeengivensupervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the applia...

Page 5: ...a fault or malfunction Accumulated unburned pellets in the burner after each failed start up must beremovedbeforelightingagain Checkthattheburneriscleanandpositioned properly before lighting again Do not wash the product with water The water could get inside the unit and damage the electrical insulation and cause electric shocks Donotstandforalongtimeinfrontoftheproductinoperation Donotoverheat th...

Page 6: ...authorised and qualified personnel Assess the static conditions of the surface on which the weight of the product willrestandprovidesuitableinsulationifitismadeofflammablematerial e g wood fitted carpet or plastic Live electrical parts only power the product after completing assembly Disconnect the product from the 230V power supply before performing any maintenance operation ...

Page 7: ...e attested by a document to serve as proof of purchase invoice and or receipt that shows the name of the vendor and the date on which the purchase was made forwarding of the completed certificate of guarantee within 8 days of purchase Furthermore the product must be installed and started by specialised personnel who must where provided issue a declaration of conformity of the plant and of the prop...

Page 8: ...ed on an annual basis by an authorised technician or qualified personnel will result in the loss of the warranty Also excluded from this guarantee are parts subject to normal wear such as gaskets glass claddings and cast iron grids painted chrome plated or gilded parts handles and electric cables bulbs indicator lights knobs all parts which can be removed from the hearth Variations in colour of th...

Page 9: ...out authorisation Allpartsmustbereplacedwithoriginalspareparts WARNINGS FORTHE CORRECT DISPOSAL OFTHE PRODUCT The owner is the sole party responsible for demolishing and disposing of the product This must be performed in compliance with laws related to safety and environmental protection in force in his her country At the end of its working life the product must not be disposed of as urban waste I...

Page 10: ... kg To ensure good combustion the pellets must be stored in a dry place and protected from dirt Pellets are usually supplied in 15 kg bags therefore storing them is very convenient Good quality pellets guarantee good combustion thereby decreasing harmful emissions into the atmosphere The poorer the quality of the fuel the more often the internal parts of the brazier and combustion chamber must bec...

Page 11: ...e and the integrity of the home The installation of the appliance must ensure easy access to clean the appliance itself the smoke outlet pipes and the flue It is forbidden to install the stove in rooms with a fire hazard Installation in studio flats bedrooms and bathrooms is only allowed with sealed or closed appliances equipped with suitable combustion air ducting directly outside Always maintain...

Page 12: ...s in force SMOKE FLUE The flue or chimney is of great importance for the proper operation of a solid fuel burning heating appliance with natural draught as modern heating appliances have high efficiency with cooler flue gasses and consequently less draught it is therefore essential that the flue is built up to standard and always kept in perfect working order A flue that serves a pellet wood fuell...

Page 13: ... reduce smokecooling Itshouldbeseparatedfromcombustibleorflammablematerialswithanairgaporinsulatingmaterials checkthedistance specified by the manufacturer of the fireplace according to EN1443 The chimney opening must be in the same room as the appliance or at most in the adjoining room and have a soot and condensation collection chamber beneath the opening and be accessible via a watertight metal...

Page 14: ...tly dimensioned in accordance with the general method of calculation of UNI EN13384 1 or other proven efficiency methods Below is a list of some flues available on the market Steel chimney AISI 316 with doublechamberinsulatedwith ceramic fibre or equivalent resistant up to 400 C Refractory chimney with double insulated chamber and external lightweight concrete cladding with cellular material such ...

Page 15: ...ty CHIMNEY The chimney is a crucial element for the heating appliance to work properly we recommend a wind proof chimney A see Figure 7 The area of the opening for smoke extraction must be at least double the cross section of the smoke duct flue system and arranged so that smoke extraction is ensured even in strong wind The chimney must prevent rain snow or animals from entering the chimney The he...

Page 16: ...air extraction kitchen hood other stoves etc which could cause cause depression intheroom Onemustverifythat withalltheequipmenton thepressuredropbetweentheroomandtheoutsidedoesnotexceedavalue of 4 Pa If necessary increase the intake section of the air inlet which must be made at floor level and always protected with a bird proof outer protection grid and in such a way that it cannot be obstructed ...

Page 17: ...th 1 accessible 90 bend 6 5 metres Maximum length with 3 accessible 90 bends 4 5 metres Maximum number of accessible 90 bends 3 Horizontal sections minimum incline 3 4 metres Use smoke ducts with a diameter of 80mm or 100mm depending on the type of system with silicone gaskets or similar gaskets that can withstand the high operating temperatures of the appliance min T200 class P1 The use of flexib...

Page 18: ...ular the minimum safety distances from combustible materials The previous rules also apply for holes made in walls 2 Oldflue minimumpipeØ100mmwiththeinclusionof an external access door for chimney cleaning 3 External flue made of insulated stainless steel pipes i e with double walls minimum Ø100mm all securely mounted on the wall With wind proof chimney See fig 7 type A 4 DuctingsystemusingTjoints...

Page 19: ...535 Ø80 Ø50 16 min 1015 530 268 165 480 200 60 Ø50 Ø80 17 3 DRAWINGS ANDTECHNICAL FEATURES Technical Dept All rights reserved Reproduction is prohibited DRAWINGS AND CHARACTERISTICS EGO AIR STOVE DIMENSIONS ...

Page 20: ...Ø80 130 60 1015 16 min 535 530 480 165 18 3 DRAWINGS ANDTECHNICAL FEATURES EGO AIRWITH UPPER OUTLET STOVE DIMENSIONS ...

Page 21: ...530 60 Ø80 Ø50 1015 16 min 530 268 200 165 480 150 Ø50 Ø80 Ø60 200 535 19 3 DRAWINGS ANDTECHNICAL FEATURES Technical Dept All rights reserved Reproduction is prohibited EGO COMFORT AIR STOVE DIMENSIONS ...

Page 22: ...535 530 Ø80 Ø50 16 min 1035 1035 165 268 200 480 Ø80 Ø50 60 20 3 DRAWINGS ANDTECHNICAL FEATURES STAR AIR STOVE DIMENSIONS ...

Page 23: ...50 Ø80 Ø60 200 200 480 150 268 165 1035 59 530 535 Ø80 Ø50 1035 16 min 21 3 DRAWINGS ANDTECHNICAL FEATURES Technical Dept All rights reserved Reproduction is prohibited STAR COMFORT AIR STOVE DIMENSIONS ...

Page 24: ...30 mm Pellet hourly consumption Min 0 6 kg h Max 1 8 kg h Autonomy At min 38 h At max 13 h Heatable volume m3 172 40 197 35 229 30 Combustion air inlet Ø 50 mm Smoke outlet Ø 80 mm Air intlet 80 cm2 Rated electrical power EN 60335 1 85W Max 370W Supply voltage and frequency 230Volt 50 Hz Net weight 111 kg Ego 124 kg Star Weight with packaging 128 kg Ego 147 kg Star Distance from combustible materi...

Page 25: ...ter 6 8 mm and size 5 30 mm Pellet hourly consumption Min 0 7 kg h Max 2 2 kg h Autonomy At min 33 h At max 11 h Heatable volume m3 217 40 248 35 290 30 Combustion air inlet Ø 50 mm Smoke outlet Ø 80 mm Air intlet 80 cm2 Rated electrical power EN 60335 1 100W Max 370W Supply voltage and frequency 230Volt 50 Hz Net weight 113 kg Ego 126 kg Star Weight with packaging 130 kg Ego 149 kg Star Distance ...

Page 26: ...oves are delivered in a single package with ceramic panels or steel sides packaged together with the structure and placed on top or at the side Open the package remove the cardboard polystyrene and any straps and position the stove in the preset place making sure that it complies with the requirements The stove body or unit must always be kept in a vertical position when handled and handled using ...

Page 27: ...ll rights reserved Reproduction is prohibited Remove the EGO STAR stoves from the pallet by removing the two screws u and the plate s from the stove foot There are four brackets s REMOVING THE FASTENING BRACKETS EGO STOVES IN THE FIGURE ...

Page 28: ...ve needs to be connected to an outlet pipe which goes through the rear wall to connect to the flue take utmost care to make sure that the joint is not forced If the stove smoke outlet is forced or used improperly to lift it or position it the operation of the stove can be damagedirreparably 1 TURN THE FEET CLOCKWISE TO LOWER THE STOVE 2 TURN THE FEET COUNTERCLOCKWISE TO LIFT THE STOVE ...

Page 29: ...withtheceramics figurebelow andpreparethemforinstallation Theceramicsarealreadycompletelyassembledandready to be installed on the stove Live electrical parts only power the product after completing assembly The ceramics are delicate therefore handle with care POS DESCRIPTION No A CERAMICTOP 1 B FRONT UPPER CERAMIC PANEL 1 C FRONT LOWER CERAMIC PANEL 1 D SIDE PANEL 4 STOVE WITHOUT CLADDING ...

Page 30: ...PPER PANEL Insert the front panels lower upper by removing the side brackets pre fitted in the stove To do this you must remove the two screws s remove the bracket D insert the front ceramic upper B and lower C panel block the panels B and C with the brackets D 2 brackets per panel ...

Page 31: ...is prohibited ASSEMBLY OF SIDE PANELS D In order to install the side panels take a panel D they are 4 equal and reversible panels insert the holes u of the panel D on hooks z on the structure of the stove loosen the screw p and lift the bracket t move the panel D towards the structure ...

Page 32: ...t p s r 30 5 STAR STOVE ASSEMBLY lower the bracket t so that the hook r enters the hole s of the bracket on the panel D tighten the screw p to block the bracket t move to the next panel ...

Page 33: ... u of the bracket on the panel and insert them on the hooks z in the bracket t loosen screw p remove the bracket t move the panel D towards the structure mount the bracket t again by tightening the screw p Follow the same steps to install the panels on the other side of the stove Attention In order to prevent the ceramic panels from vibrating firmly press the bracket t against the panel so that th...

Page 34: ...ll the ceramics D take the top A and place it on the stove in line with the specific adjustable rubber pads The rubber pads are adjusted by rotating the pad clockwise or anti clockwise depending on whether the level of the ceramic top is to be raised or lowered ...

Page 35: ... mustbealignedwithoneanotherandflushwiththefrontceramics Itispossibletoadjustthelowerandupperceramic We recommend making this adjustment during assembly Proceed as follows for the adjustment loosen screw p remove the bracket t act on the spacer q reducing or increasing the space e until the panel D is aligned ...

Page 36: ... and with the top fitted as shown in the image below Take the box with the metal sides figure below and prepare them for installation The sides are fitted with screws for fixing to the structure Attention Carefullyhandlethemetalsidesasthe paint may be damaged POS DESCRIPTION No E METAL SIDE 2 ...

Page 37: ...rights reserved Reproduction is prohibited Takeoneofthemetalsides E andinserttheholes u onthebottomofthepanelonthehooks z inthestructureofthestove Thenmove the panel E towards the structure and secure it with the two screws k as shown in the image on the following page ...

Page 38: ...INGTHE EGO STOVE METAL SIDES After completing the installation of the metal panels place the top F in the appropriate adjustable rubber pads once again in the structure of the stove UPPER FASTENING OF THE METAL PANEL ...

Page 39: ...ited REAR PANEL If maintenance must be performed on a component of the stove the rear panel can be removed if the distances from the walls allow it otherwise the maintenance can be performed by removing the side of the stove To remove the rear panel simply remove the 8 screws a and pull the panel L away ...

Page 40: ... cleaned without disassembling the stove remove the knockout hole W Then remove the two screws s rotate the panel W 360 and secure it to the stove using the previously removed screws s If the cleaning operations cannot be performed through this panel due to the stove installation space they can also be performed by removing the side of the stove T FITTING ...

Page 41: ...Wi Fi Interface N using the holes on the back of the product and follow the instructions on the product chosen USB SOCKET ThereisaUSBsocketonthebackofthestove ifasoftwareupdateisrequired theceramic metalpartsdonothavetoberemovedtoreach the socket directly in the circuit board pos 5 in the PCB Attention The USB socket must be used by skilled technicians Riskofdamagingtheproduct ...

Page 42: ...ort Air stoves can channel the air into other rooms through the two rear vents see image below Remove the vents as follows remove the two screws V remove the vent B remove grid G channel the air If you do not want to channel the air let the hot air out through the rear via these vents ...

Page 43: ...hopper When loading do not let the pellet bag come into contact with hotsurfaces No other type of fuel other than pellets is to be inserted into the hopper in compliance with above mentioned specifications Storethesparefuelatanadequatesafedistance Donotpourpelletsdirectlyontothebrazierbutonlyintothehopper Most of the stove surfaces are very hot door handle glass smoke outlet pipes hopper door etc ...

Page 44: ...IERANDCONTACTANAUTHORISEDTECHNICIAN Do not touch the boiler during the first lighting as it is during this phase that the paint sets If you touch the paint youmayexposethesteelsurface If necessary touch up the paint with the spray can of the specific colour See Pellet stove accessories Itisgoodpracticetoensureeffectiveventilationintheroomduringtheinitialstart up astheboilerwillemitsome smokeandsme...

Page 45: ...e the battery compartment cover When the remote control is powered it automatically prompts to set the time The remote control has a special icon on the display to indicate when the batteries are almost flat If the flat battery icon appears the batteries are almost flat and the remote control is about to switch off Used batteries contain metals which are harmful to the environment so they must be ...

Page 46: ...start to flash Confirm this data to exit the settings NOTE each time the remote control is powered the time is reset and the display automatically enters the time setting mode C F setting Only with the stove switched off by pressing key B for 5 one changes the unit of measure of the temperature from Celsius to Fahrenheit and vice versa SETTINGTHE OPERATING MODE With the remote control switched on ...

Page 47: ...cally set to a minimum when the set temperature value is reached if the bars are all full the stove is on flame power 5 if only one bar is full the stove is on flame power 1 If the ventilation is MANUALLY set the function which limits the maximum power of the stove according to the ventilation is enabled COMFORT AIR 2 FANS maximum power level total of the levels of ventilation AIR maximum power le...

Page 48: ...he room temperature drops 2 degrees below the desired temperature and in any case for at least 5 minutes from the last shutdown The product is then switched on again Figure 4 If the room is not sufficiently insulated flame modulation does not allow the set temperature to stay satisfied for 20 consecutive minutes and the product will not switch off NOTE It is recommended to use the ECO mode only in...

Page 49: ...lation remains set on 3 for silent operation as it is in automatic mode In products with 2 room fans comfort air models via key D one can scroll and set the speed of the individual fans identified with 1 or 2 above the level bars NOTE In the event a replacement remote control is purchased if you need to change the default setting proceed as follows with the remote control switched on press buttons...

Page 50: ... confirm NO AIR FUNCTION SF The NO AIR function allows the stove to operate at the minimum power throughout the night with no room ventilation This function is only available in AUTO and MAN mode not in TIMER mode Proceed as follows to set it from the VENTILATION setting by pressing key D press key D again and you will access theSLEEP setting mode From when the dashes are displayed press the lower...

Page 51: ...ime slots display By pressing key D at any time one exits the time slot editing mode saving all variations confirmed with key E up to that time and one goes back to the time slot display condition Whilebypressingkey A orleavingthekeypadidlefor30 onegoesdirectlytothebasic display saving allvariationsconfirmed withkey E up to that time Activating theTIMER ECO time slots In ECO mode one can activate ...

Page 52: ...lowing functions OFF Stove switched off manually without remote control REMOTE Stove controlled exclusively from the remote control ON Stoveswitchedonmanuallywithouttheremotecontrol E Three position selector to select the power MIN SelectortomakethestoveworkatMINIMUMpower without the remote control and with selector 4 on ON MED Selector to make the stove work at MEDIUM power without the remote con...

Page 53: ...INSTALLATION OFTHE CONTROL PANEL ANTENNA Take Antenna A from the bag containing the instructions Tighten Antenna A clockwise on screw V near the control panel until the mobile part of the antenna is at the top Attention Fullytightentheantennawithoutforcingitsoastoavoiddamagingthereception ...

Page 54: ...UPPLY After connecting the power cable to the back of the stove turn the switch to I or ON The stove is then powered Thereisafuseboxalsointheswitchblocknexttothepowersocket Openthiscompartmentbysimplyliftingthecover usingascrewdriver as a lever from inside the power outlet compartment Inside there are two fuses 3 15 A delayed which may need to be replaced if the stoveisnotpowered e g theON OFFbutt...

Page 55: ...sition The RED LED goes off upon start up while the GREEN LED starts to flash until the start up stage is complete Once the product is in steady state the GREEN LED remains on CHOOSINGTHE POWERWITHOUTTHE REMOTE CONTROL One can choose between 3 heating powers MIN MED MAX seletctor E The MINIMUM power corresponds to the 1st power The MEDIUM power corresponds to the 3rd power The MAXIMUM power corres...

Page 56: ...as follows Set the first selector to OFF Set the second selector to MED Make sure that OFF appears on the display because this function can only be activated with the stove completely cold off and the selector set to OFF Press the TEST key 3 times consecutively within 2 seconds FEED SCREW will appear on the display in two subsequent intervals Press the TEST key once again when the pellets begin to...

Page 57: ...atter SMOKE FAN BREAKAGE If the fan stops the circuit board promptly blocks the supply of pellets and the alarm is displayed GEAR MOTOR BREAKAGE If the gear motor stops the product switches off and the relative alarm is signalled TEMPORARY POWER CUT If a power cut occurs during operation the product automatically sets itself in cooling mode when the power is restored and then it restarts FAILED ST...

Page 58: ...at dissipation The structure is too hot because the product has been used for too long at the maximum power or there is poor ventilation When the product is sufficiently cold press button B on the control panel or OFF on the remote control to cancel alarm A03 Once the alarm is cancelled the product can be switched on normally A04 Thetemperatureoftheexhaustsmokehas exceeded certain preset safety li...

Page 59: ...aced SER Routine maintenance alert When this flashing message appears upon start up it indicates that the preset operating hours before maintenance is due have elapsed and that an MCZ qualified technician must be contacted for maintenance Exiting the alarm conditions Follow the procedure described below to restore normal stove operation after an alarm has been triggered Put selector D on the rear ...

Page 60: ...ion When the product is sufficiently cold press button B on the control panel or OFF on the remote control to cancel alarm A03 Once the alarm is cancelled the product can be switched on normally If A04 appears The stove switches off automatically Let the stove cool down for a few minutes and then switch it on again Check the smoke expulsion and verify the type of pellet used according to the instr...

Page 61: ...ch lighting Clean and empty any ash or deposits from ash pan U and brazier T that might obstruct the air flow holes paying attention to any hot ashes If the pellets in the hopper run out unburned pellets may accumulate in the brazier Always empty the residue in the brazier before each start up You may only use a vacuum cleaner to remove ash when it is completely cold In this case use a suitable va...

Page 62: ... on the door gaskets ceramicfibrecord CLEANINGTHE AIR FILTER A wire mesh air filter is found at the back of the stove whose purpose is to prevent dirt entering the motor body and the internal sensor It is recommended to check that the filter is clean every 15 20 days If needed remove fluff or the material that has deposited on it Inspection and cleaning are required more frequently if there are pe...

Page 63: ...tobeperformedattheendoftheseasonbyanauthorisedandskilledtechniciansothateven thesealscanbereplaced CLEANINGTHE EXCHANGER Open the stove door remove the brazier and the ash pan Then remove the inside of the firebox starting from the two side pieces M and N Extract these parts by lifting them slightly upward and pulling them towards you Then remove the back L following the same procedure Attention O...

Page 64: ...mic C ontherightandleftsideofthestove seethespecificpagesinthismanual toremovetheceramics Thenremovethetwoscrews r theseal S andtheplate T andcleanthelateralwallsofthefireboxwitharigid rod or a bottle brush so that the dirt falls on the lower compartment CAUTION Ifnecessary replacetheseals Airstovesdonotrequirethiscleaning ...

Page 65: ...especially around the T joints bends and any horizontal sections For information on cleaning the flue contact a chimney sweep Check the seal of the ceramic fibre gaskets on the door of the stove If necessary order new replacement seals from the retailer or contact an authorized service centre to carry out this task CAUTION The frequency with which the smoke outlet system is cleaned depends on the ...

Page 66: ...socket Open the fusebox cover with a screwdriver and replace the fuses if necessary 3 15 A delayed seek assistance from an authorised and qualified technician CHECKINGTHE INTERNAL COMPONENTS ATTENTION The internal electromechanical components must only be checked by qualified personnel whose technical expertise includescombustionandelectricity Werecommendthatanannualmaintenanceserviceiscarriedoutw...

Page 67: ...the hopper with pellets The pellets are not fed See the previous anomaly The pellet temperature safety probe has been triggered Let the product cool down restore the thermostat until the lockout is off and switch the appliance back on If the problem persists contact Technical Assistance Chrono active Check if the chrono setting is active The door is not closed properly or the gaskets are worn Clos...

Page 68: ...l cleaning of the combustion chamber and the smoke duct Check the condition of the door gaskets Damp or unsuitable pellets Change the type of pellets Faulty smoke evacuation motor Check the motor and replace it if necessary The smoke evacuation motor does not work No electrical supply to the stove Check the mains voltage and the protection fuse The motor is faulty Check the motor and capacitor and...

Page 69: ... temperature probe Checktheprobeandreplaceitifnecessary Faulty or malfunctioning control panel Check the panel and replace if necessary The product does not switch on No power supply Check that the plug is inserted and the main switch is in the I ON position Fuse tripped due to a fault Replace the fuse with one of the same characteristics 5x20 mmT 3 15A Check the brazier Clean the brazier and remo...

Page 70: ...CER 4 SMOKETEMPERATURE PROBE 5 SOFTWARE UPDATE USB 6 MODBUS COMMUNICATION FOR MODEM WI FI ETC 7 EMERGENCY PANEL 8 HOPPER OVERLOAD CUT OUT 9 AIR FAN 1 10 GEAR MOTOR 11 SMOKE FAN 12 SPARK PLUG 13 SWITCH PLEASE NOTEThe electrical wiring of individual components is fitted with pre wired connectors of different sizes LIVE ELECTRICAL CABLES DISCONNECT THE POWER SUPPLY CABLE 230V BEFORE CARRYING OUT ANY ...

Page 71: ...NCODER 2 GEAR MOTOR ENCODER 3 PRESSURETRANSDUCER 4 SMOKETEMPERATURE PROBE 5 SOFTWARE UPDATE USB 6 MODBUS COMMUNICATION FOR MODEM WI FI ETC 7 EMERGENCY PANEL 8 HOPPER OVERLOAD CUT OUT 9 AIR FAN 1 10 GEAR MOTOR 11 SMOKE FAN 12 SPARK PLUG 13 SWITCH 14 AIR FAN 2 PLEASE NOTEThe electrical wiring of individual components is fitted with pre wired connectors of different sizes LIVE ELECTRICAL CABLES DISCO...

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Page 75: ...17 10 14 REV 3 8901408200 MCZ GROUP S p A Via La Croce n 8 33074Vigonovo di Fontanafredda PN ITALY Telephone 39 0434 599599 r a Fax 39 0434 599598 Internet www mcz it e mail mcz mcz it ...

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