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WARRANTY TERMS
Purchase Date:
Dealer Name/Phone:
Limited Ten-Year Heat Exchanger Warranty
Empire promises to the owner that if the heat exchanger (see parts list) fails because of defective workmanship or material
within ten years from the date of purchase, Empire will repair, or at Empire’s option, replace the defective heat exchanger.
Limited Five-Year Parts Warranty
Travel, diagnostic cost, service labor, labor to repair the defective appliance, and freight charges on warranty parts to and
from the factory will be the responsibility of the owner.
Should any part fail because of defective workmanship or material within five years from the date of purchase, Empire will
repair or replace it, at Empire’s option.
Limited Two-Year Labor Warranty
Should any part fail because of defective workmanship or material within two years from the date of purchase, Empire will
repair or replace it, at Empire’s option. All labor must be performed by a qualified gas appliance technician.
Duties Of The Owner
The heating appliance must be installed by a qualified installer and operated in accordance with the written instructions
furnished with the appliance.
Ready access to the appliance for service is the responsibility of the owner.
A bill of sale, cancelled check, or payment record should be kept to verify purchase date and establish warranty period.
What is Not Covered
This warranty does not imply or assume any responsibility for damages resulting from the use, misuse, or improper
installation of this heating appliance.
This warranty covers only claims involving defective workmanship or materials.
How To Get Service
Service under this warranty must be obtained by contacting your Empire dealer. Provide your dealer with the model number,
serial number, type of gas and purchase verification information.
If contacting your Empire dealer does not provide satisfactory service, contact: Consumer Relations Department, Empire
Comfort Systems Inc., P.O. Box 529, Belleville, Illinois 62222, or call 618-233-7420.
Your Rights Under State Law
This warranty gives you specific legal rights. You may have other rights, which vary from state to state.
Installer - Place Serial Number
Sticker Here and Leave this Manual
with the Consumer.