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19.0 Warranty conditions 

The Eminent warranty applies to all Eminent products. After buying a second-hand 
Eminent product the remaining period of warranty is measured from the moment of 
purchase by the product’s initial owner. Eminent warranty applies to all Eminent 
products and parts, indissolubly connected or mounted to the product it concerns. 
Power supply adapters, batteries, antennas and all other products not directly 
integrated in or connected to the main product or products of which, without 
reasonable doubt, can be assumed that wear and tear during use will show a different 
pattern than the main product, are not covered by the Eminent warranty. Products are 
not covered by the Eminent warranty when exposed to incorrect/improper use, 
external influences or when opening the service parts of the product by parties other 
than Eminent. Eminent may use refurbished materials for repair or replacement of 
your defective product. Eminent cannot be held responsible for changes in network 
settings by internet providers. We cannot guarantee that the Eminent networking 
product will keep working when settings are changed by the internet providers. 
Eminent cannot guarantee the working of web services, apps and other third party 
content that is available through Eminent products 
 

When my product gets defective

 

Should you encounter a product rendered defective for reasons other than described 
above: Please contact your point of purchase for taking care of your defective product. 
 
 
 
 
 
 
 
 
 
 
 

 

EM6304 | 11-2018 

 

 

Summary of Contents for EM6304

Page 1: ...EM6304 Full HD Network Video Recorder...

Page 2: ...2 Checking the cameras image 25 6 3 Setting up the surveillance recorder for PTZ usage 25 6 4 Checking the PTZ camera 28 6 5 Adjusting the surveillance recorder s resolution 28 7 0 Recording 30 7 1 Re...

Page 3: ...of attention 76 19 0 Warranty conditions 78 1 0 Introduction Congratulations with the purchase of this high quality Eminent product This product has undergone extensive testing by Eminent s technical...

Page 4: ...ed for USB drive keyboard or mouse 7 Power connector 3 0 Using the surveillance recorder During the following chapters we will explain how to setup the Network video recorder 3 1 Connecting the survei...

Page 5: ...of the power supply to the DC 12V IN of the surveillance recorder 2 Connect the power supply to a wall outlet 3 The recorder will now boot It last 90 seconds before you will see an image 4 0 Using th...

Page 6: ...can setup a password for the admin account Fill out a password at the Password field Confirm your chosen password at the Retype password field Click Next Step 3 Select your Video format Select PAL Al...

Page 7: ...date and time Mark Auto update if you want the time and date to be updated automatically Important In order to add an Eminent IP camera properly it is necessary to setup the correct date and time You...

Page 8: ...at the From and To fields Click Next Step 4 In the following screen you need to select whether you want to obtain an IP Address by DHCP or setting an IP Address manually Usually obtaining an IP Addres...

Page 9: ...IP Address Click Next Step 6 If you want to use a DDNS account set the DDNS option to Enable in the following screen and then select your DDNS provider Also you need to fill out the hostname user nam...

Page 10: ...ated You can also select whether audio needs to be recorded at Audio At Mode you can select whether the recordings need to take place continuously or scheduled Step 8 At the following screen you can s...

Page 11: ...n click Format to begin formatting the internal hard disk Please be patient while the hard disk is being formatted Click Save Step 9 Click OK to finish the setup wizard 5 0 Manual settings If you have...

Page 12: ...a password A user account is supposed to be used for the normal user which can only view images and cannot alter any settings If needed you can also create a user account and add privileges you want...

Page 13: ...13 ENGLISH 4 Click Basic and then select User 5 Click Add user...

Page 14: ...s account at Password Use the mouse and the onscreen keyboard to fill out the data and click Enter to confirm 8 Confirm the password at Retype password Use the mouse and the onscreen keyboard to fill...

Page 15: ...11 Click Apply 12 Click OK at the Successfully saved screen 13 Click Exit until you are at the User menu Note Your password can have a maximum of 16 characters 5 1 2 Setting up an admin account 1 Clic...

Page 16: ...Password Use the mouse and the onscreen keyboard to fill out the data and click Enter to confirm 4 Confirm the password at Retype password Use the mouse and the onscreen keyboard to fill out the data...

Page 17: ...ck Apply 8 Click OK at the successfully saved screen 9 Click Exit until you are at the main menu Note Your password may contain a maximum of 16 characters 5 2 Setting up date and time 1 Click Basic 2...

Page 18: ...to update if you want the time and date to be updated automatically 8 Select a time server at the Time server field You can select an online time server which will synchronize the date and time Import...

Page 19: ...ing time by placing a mark at Enable Also you can set the Offset in hours For example One hour You can also set the starting and end date of the daylight saving time DST at the From and To fields 10 C...

Page 20: ...ly are selected by default This is the ideal setting if you have a DHCP server within your network and you do not want to setup the network data manually 4 If there is no DHCP active within your netwo...

Page 21: ...filled out the IP Address data correctly If not a connection via the Internet may not be established 5 4 Selecting the screen language Both the on screen display and webpage of the surveillance recor...

Page 22: ...rk Video Recorder works with the Eminent Camline Pro camera and most of the Onvif supported cameras The recorder supports up to Onvif version 2 4 and lower If the Onvif version of your camera is highe...

Page 23: ...nded area s during night time Avoid direct sunlight into the camera it could cause overexposure Place the camera on a spot which is not too easy for unwanted people to sabotage the camera 1 First make...

Page 24: ...24 ENGLISH 6 Fill out the username and password of your IP camera 7 Press OK 8 Click on Apply to save the settings 9 You will see the note Successfully saved...

Page 25: ...see that the screen is divided into several squares Each square represents a camera input Double click the square which represents the cameras image To see the image in full screen double click the sq...

Page 26: ...6 ENGLISH 3 Fill out the password you have set during the wizard and click Login Leave the password field empty when there is no password or the wizard has not been used and click Login 4 Click Advanc...

Page 27: ...same channel the PTZ camera is connected to 8 Make sure the Baud rate is set to the same baud rate as your PTZ camera is set to Refer to the manual of the camera for more details 9 Make sure the corre...

Page 28: ...ettings are correct you will be able to use the PTZ functions For Example If your camera has Pan Tilt options you can use the directional buttons onscreen to move the camera s image Use the Zoom butto...

Page 29: ...29 ENGLISH 4 Click Basic 5 Select VGA resolution at the right side of the screen 6 Select the desired resolution 7 Click Apply 8 Click OK at the Successfully saved screen...

Page 30: ...quality and resolution of the recordings We will explain how to alter the settings To make sure the surveillance recorder keeps recording even when the hard disk has reached its capacity the Overwrite...

Page 31: ...ogin using an admin account Fill out the password you have set during the wizard and click Login or do not fill out a password if you have not used the wizard or if you do not have set a password and...

Page 32: ...most fluent images The lower the frame rate the less fluently the recorded image will appear A higher frame rate will consume more hard disk space 9 Click Quality 10 At Quality you can select the qual...

Page 33: ...needed for the recordings 7 2 Recording manually 1 Make sure the surveillance recorder is completely started and you see the surveillance recorder s image on screen 2 Click Start 3 Fill out the passw...

Page 34: ...e 6 If you want to stop the recording you need to click the Stop record button at the lower right part of the screen 7 3 Recording continuously 1 Make sure the surveillance recorder is completely star...

Page 35: ...SH 3 Fill out the password you have set during the wizard and click Login Leave the password field empty when there is no password or the wizard has not been used and click Login 4 Click Basic 5 Click...

Page 36: ...e sure the channel s you want to record are marked Place a mark at Enable Also the Mode needs to be set to Always 7 Click Apply 8 Click OK at the Successfully saved screen 9 Click Exit until you are a...

Page 37: ...r is completely started and you see the surveillance recorder s image on screen 2 Click Start 3 Fill out the password you have set during the wizard and click Login Leave the password field empty when...

Page 38: ...ection is marked Place a mark at Enable 6 Click the field below Sensitivity 7 Select the sensitivity of the motion detection for the selected channel You can make a selection between 1 till 8 1 is the...

Page 39: ...simultaneously moving the mouse you can select a specific area on screen The selected area will be given a grey colour It means the grey coloured area is excluded from motion detection If movement is...

Page 40: ...Therefore older recordings will be stored longer Time based recordings with motion detection is recommended to use 1 Make sure the surveillance recorder is completely started and you see the surveilla...

Page 41: ...41 ENGLISH 4 Click Advance and then click on Alarm 5 Click the Settings field below Schedule 6 In the following screen you will see the days of the week Sun till Sat...

Page 42: ...rt time and an End time This means if you have set the Start time to 22 00 00 and the End time to 23 59 00 the alarm notification s will become active between 22 00 and 23 59 If motion is detected dur...

Page 43: ...en at the same moment motion is detected Also you can setup the amount of time this alarm notification will last This alarm notification can be a buzzer beeping sound e mail snapshot and an alarm outp...

Page 44: ...44 ENGLISH 4 Click Advance 5 Click the Settings field below Trigger...

Page 45: ...and the duration of this Buzzer sound For Example Select 10s at Buzzer This means a buzzing sound will be heard during ten seconds if motion is detected You can also set the duration of the recording...

Page 46: ...er Once the settings have been saved using the web interface the settings will be saved to the surveillance recorder itself 1 Make sure the surveillance recorder is completely started and you see the...

Page 47: ...to your e mail address every 30 seconds 9 Fill out your provider s SMTP server at the Mail server SMTP field 10 Fill out the port number of your provider s SMTP server at the Port field Usually port...

Page 48: ...main menu Hint You can also setup an alarm notification in case of video loss You can setup this feature by clicking Advance in the main menu Click Alarm and then click Video loss Here you can setup t...

Page 49: ...corder is completely started and you see the surveillance recorder s image on screen 2 Click Start 3 Fill out the password you have set during the wizard and click Login Leave the password field empty...

Page 50: ...e will be shown at the right part of the screen 8 Double click a specific recording after which the recording will be played on screen 9 If you want to search for an Alarm recording which has been mad...

Page 51: ...me and End time option to search for recordings which are made between specific time frames 9 2 Backup a recording The surveillance recorder is able to copy recordings to a USB memory stick by using t...

Page 52: ...52 ENGLISH 3 Then click Backup 4 You will see an on screen notification Backing up the data please wait 5 As soon as the backup has been made you will see the notification Backup is successful...

Page 53: ...the live video of the surveillance recorder and change settings on your Windows computer using Internet Explorer To be able to access the surveillance recorder using your computer you need to make sur...

Page 54: ...4 Fill out the password you have set during the wizard and click Login Leave the password field empty when there is no password or the wizard has not been used and click Login 5 Click Information 6 Cl...

Page 55: ...7 Check if the NVR has received an IP Address and check the Web port number 8 Run your computer s web browser Internet Explorer as administrator by clicking the right mouse button on the Internet Exp...

Page 56: ...ar 10 Press the Enter key on your keyboard to open the page 11 You will now see a login page where you can enter your username and or password Fill out the password you have set during the wizard and...

Page 57: ...in again 15 Please re enter the new credentials 16 When you open the NVR web interface for the first time you will be asked to install a plug in This requires some adjustments to your internet explore...

Page 58: ...58 ENGLISH 17 Open your internet browser and click on the following icon at the top right of the webpage 18 Click on Internet options 19 Go to tab Security and click on custom level Click OK...

Page 59: ...59 ENGLISH 20 Set the security settings like below picture...

Page 60: ...out the IP Address of the surveillance recorder followed by the port number you have set If you have port 1024 as HTTP port you need to fill out the IP Address of the surveillance recorder followed by...

Page 61: ...the web interface when using Windows 7 or Windows 8 you need to make sure you have started Internet Explorer as Administrator You need to right click the Internet Explorer icon and choose Run as Admi...

Page 62: ...recording uses the regular resolution and shows the images more fluently Also when using a smartphone to view the live images the sub stream option will require less network capacity since the resolu...

Page 63: ...63 ENGLISH 4 Click Local Settings...

Page 64: ...64 ENGLISH 5 You will see a rule name which is named Record Path Select and copy the text which is shown at the text field behind Record Path or write down this record path...

Page 65: ...ce recorder externally and the use of DDNS It is possible to access the surveillance recorder via the internet In this case you need to know the WAN IP Address 11 1 Accessing the surveillance recorder...

Page 66: ...of a whole number sequence Also your network equipment will remain accessible even if your WAN IP Address has been changed The domain name linked to the WAN IP Address will remain the same This way y...

Page 67: ...elect your DDNS provider at Server 8 Fill out your hostname or domain name at Host name 9 Fill out the username of your DDNS account at User name 10 Fill out the password of your DDNS account at Passw...

Page 68: ...VR and install the APP 12 1 Setting up the surveillance recorder for your smartphone or tablet 1 Make sure the surveillance recorder is completely started and you see the surveillance recorder s image...

Page 69: ...r tablet Refer to the manual of your router how to open these ports 12 3 Setting up your smartphone or tablet The surveillance recorder can be used with smartphones or tablets which are using the Andr...

Page 70: ...70 ENGLISH 6 Press Add and then select add device...

Page 71: ...71 ENGLISH The following screen will appear...

Page 72: ...72 ENGLISH...

Page 73: ...ogin as an Administrator at the password field Fill out the surveillance recorder s User password if you want to login as an normal user at the password field 13 Set the amount of channels camera conn...

Page 74: ...t Alarm and then Others 3 You will see the option Disk Error 4 Click on the drop down menu to see the option Disable 5 Choose Disable and click on Apply 6 You will now see the note Successfully saved...

Page 75: ...annel automatically You can change the Auto sequence settings if you are logged in the main menu and then select Basic Display Auto sequence Main menu When logged in Disk Here you can view the status...

Page 76: ...t online com support You can also contact us by phone Please check www eminent online com support for the helpdesk phone number and opening hours 18 0 Warning and points of attention Due to laws direc...

Page 77: ...not put any sharp objects into the venting hole of a product Do not use any damaged cables risk of electric shock Keep the product out of reach of children Wipe off the product with soft fabric not w...

Page 78: ...ent warranty Products are not covered by the Eminent warranty when exposed to incorrect improper use external influences or when opening the service parts of the product by parties other than Eminent...

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