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Sensi

 Wi-Fi Programmable Thermostat Installation Guide

5

INSTALL THERMOSTAT ON WALL AND CONNECT TO WI-FI

 

This option will walk you through the entire installation process, including identifying and  

connecting your wiring, as well as connecting to Wi-Fi. The Sensi app will walk through  

a step-by-step process for installation.

Turn Off Power

 

Turn off the power to  

your heating and air  

conditioning system  

before handling your  

thermostat wires.

Carrier

8:11PM

Video: How to remove old thermostat cover

Video: Recycle my old thermostat

Install Thermostat

Remove the faceplate using a

screwdriver or pushing the pressure

latch. Some faceplates pull off while

others need to be released using a 

screwdriver.

Remove existing thermostat faceplate

Remove Old  

Thermostat Cover

Remove the cover  

using a screwdriver  

or by pushing the pressure 

latch. Some covers pull off 

while others need to be  

released using a  

screwdriver.

Installing the Sensi Thermostat

Carrier

8:11PM

Video: How do I turn off my power

or

CAUTION

Install Thermostat

Turn off the power to your heating and

air conditioning system by using your

fuse box or the switch next to your

furnace.

Tip: Confirm power is OFF. Try to turn on

heating or cooling by changimg temperature

on your old thermostat.

Turn off power

Optional: Take a photo of your

existing thermostat wiring in case

you need it for reference later.

The photo will be saved to your

camera roll.

Carrier

8:23 PM

Install Thermostat

Take a photo of your wiring

Video: What to do if you have a jumper wire

If you see a jumper wire, remove it.

Your new thermostat has the jumper

wire built in.  Leave all other wires

connected to the thermostat.

Remove

Carrier

8:11 PM

Install Thermostat

Throw away any jumper wires

Throw Away Any 

Jumper Wire

Sensi has a jumper wire 

built into it, and you will not 

need any jumper wires from 

your old unit.

1

3

4

2

Photograph Your Wiring 

This is important.

 The Sensi 

app will prompt you to take  

a picture of your existing  

thermostat and old wiring  

in case you need it later.  

This can be helpful for  

troubleshooting with our  

technical support team if  

necessary. The picture  

you take will be saved  

to your camera roll or  

photo gallery.

Summary of Contents for Sensi

Page 1: ...Sensi Wi Fi Programmable Thermostat Installation Guide 1 INSTALLATION GUIDE Version September 2015 2015 Emerson Electric Co All rights reserved ...

Page 2: ...Sensi Wi Fi Programmable Thermostat Installation Guide 2 Downloading the Sensi App 3 Creating a Sensi Account 3 Installing the Sensi Thermostat 4 10 Notes 11 13 Table of Contents ...

Page 3: ...le Play version 4 0 or later iOS Apple version 6 0 or later Note that in the iOS store the Sensi App will ONLY appear on an iPhone only search On an iPad this will have to be changed in the App Store Google Play Store image CREATE AN ACCOUNT When you download the Sensi app you will be prompted to create an account This is required to log into your thermostat via Wi Fi Use a valid email address and...

Page 4: ...lect one of two options Install new thermostat on wall and connect to Wi Fi or Connect already installed thermostat to Wi Fi The first option will walk through the entire installation process If you have not had this thermostat professionally installed choose this option The second option is for connecting your thermostat to Wi Fi only If you have had a professional install your thermostat and you...

Page 5: ...my power or CAUTION Install Thermostat Turn off the power to your heating and air conditioning system by using your fuse box or the switch next to your furnace Tip Confirm power is OFF Try to turn on heating or cooling by changimg temperature on your old thermostat Turn off power Optional Take a photo of your existing thermostat wiring in case you need it for reference later The photo will be save...

Page 6: ...lect your furnace type Please enter a valid configuration Electric Gas Boiler Radiant Carrier 8 12 PM Install Thermostat Disconnect wires and remove base Video How to remove old thermostat base Tip Secure wires by wrapping the wires around a pencil to keep them from falling into the wall 7 Label Your Wires The Sensi app will show you how to label your old wires Wire labels are included in your Sen...

Page 7: ...Install Thermostat NEW THERMOSTAT Connect the wires RC RC RH O B Y G W E C RH Y W E 11 Remove Battery Tag and Attach Cover Remove the battery tag from the back of the thermostat and the Sensi thermostat will turn on Make sure the wires are pushed back into the wall so that the face plate can securely attach to the thermostat base Line up the tabs and push the face plate onto the base It should att...

Page 8: ...s list Enter your Sensi Password as the Sensi network password When connected to the Sensi network you will see a blue check mark will appear next to it Press your home button again Find and open the Sensi app again Press Menu then Connect on the thermostat The Wi Fi signal will flash in the upper left hand corner of the thermostat Press Next in the Sensi app to move to the next step Do not press ...

Page 9: ...ter network manually Scan again Installing the Sensi Thermostat 14 Check Wi Fi Status You may see this screen if an error occurred during the connection process Check the icon in the upper left hand corner of the thermostat display and choose the corresponding icon in the app More information will be provided based on the icon you choose At this point you may opt to try the connection process agai...

Page 10: ...ered at sensiregistration com Non registered phone numbers will not be accepted Register your thermostat Thermostat Name Country Zip Code Time zone Contractor Phone Number Optional Carrier 8 13 PM Thermostat Info Start Using Your Sensi Thermostat Congratulations You have successfully installed registered and connected your thermostat to Wi Fi You are now able to control your home s comfort from yo...

Page 11: ...stat sensicomfort com 888 605 7131 7 00am 8 00pm CST Monday Friday 8 00am 6 00pm CST Saturday Sunday support sensicomfort com Forgot Password If you forgot the password to your Sensi account click on Forgot Password on the login screen of the Sensi app or at the mythermostat sensicomfort com login website A temporary password will be sent to the email address that you use to login Check Thermostat...

Page 12: ...t Terminal outputs Terminal outputs and wiring diagrams Single Stage or Multi Stage System No heat pump with Single Transformer Single Stage or Multi Stage System No Heat Pump with Single Transformer Internal jumper between RC and R H located on back of thermostat above battery compartment Common connection required for Heat only or Cool only systems HOT NEUTRAL 24 VAC 120 VAC NEUTRAL Single stage...

Page 13: ...hip THERMOSTAT C RC RH G W2 W E Y2 L O B Y NEUTRAL SYSTEM CONFIGURATION Heating Transformer Cooling Transformer Heat Pump Systems Internal jumper between RC and R H located on back of thermostat above battery compartment Common connection required on Heat only Cool only or Heat Pump systems HOT HOT NEUTRAL 24 VAC 120 VAC NEUTRAL Single stage Heat Pump HP1 24 Volt Hot Cool 24 Volt Hot Heat 24 Volt ...

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