Reference Manual
00809-XXXX-4811, Rev AA
February 2012
Rosemount 3308
7-20
PRELIMINARY
Errors
Table 7-3 is a list of diagnostic messages that may be displayed on the
Integral Display, on the Field Communicator, in AMS Suite or by the Radar
Configuration Tools (RCT) software. Errors normally result in Analog Output
alarm.
Errors are indicated in RCT by the message “Transmitter malfunction”:
To see the error message do one of the following:
• Click the Read Gauge Status icon
in the toolbar at the top of the
RCT workspace.
• 1. Open the Advanced section in the RCT workspace Project Bar and
click the Device Commands icon,
or
choose the Device Commands option from the View menu.
2. Open the folder named Diag and double-click the Read Gauge
Status option.
Table 7-3. Error messages.
Error indication
Message
Description
Action
Invalid configuration.
LCD error code: CNFIG.
At least one configuration parameter
is outside allowed range.
NOTE: the default values are used
until the problem is solved.
• Load default database and restart
the transmitter.
• Contact Emerson customer service
if the problem persists.
RAM failure was detected
during startup test.
LCD error code: 00001.
The transmitter performs an
immediate reset.
Contact Rosemount service
department.
FPROM failure was detected
during startup test.
The transmitter performs an
immediate reset.
Contact Rosemount service
department.
Waveform acquisition failure.
LCD error code: 00006.
This error is probably caused by
hardware failure.
Contact Rosemount service
department.
EEPROM factory checksum.
LCD error code: 00007.
Checksum error in the factory
configuration parameters. Can be
caused by power failure during
configuration or by hardware error.
NOTE: the default values are used
until the problem is solved.
Contact Rosemount service
department.
EEprom user checksum error.
LCD error code: 00008.
Caused by error in the User
Configuration parameters. Can be
caused by power failure during
configuration or by hardware error.
NOTE: the default values are used
until the problem is solved
• Load default database and restart
the transmitter.
• Contact Emerson customer service
if the problem persists.
Software error.
LCD error code: 00010.
Contact Rosemount service
department.
Probe failure.
LCD error code: 00013.
Probe is not detected.
Check that the probe is correctly
mounted (see “Changing the Probe”
on page 7-18).
Summary of Contents for Rosemount 3308
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