TROUBLESHOOTING
PROBLEMS CHECK
The Caller ID display does not
show the caller’s information.
The Caller ID unit will not function until you have
subscribed to Caller ID service from your local
telephone company. Call your local telephone
company to have Caller ID service installed on your
phone line. Check your phone line connections.
Also, fresh batteries
MUST
be installed. Make sure
all your phone line connections are secure and
correct.
If it is a private call or a blocked call, the caller’s
name and/or phone number will not appear in
the display. (You will see time & date of call plus
some dashes or the words
“UNAVAILABLE”
or
“PRIVATE CALL”
.)
No dial tone.
Is any plug disconnected from the modular phone
jack ?
Is any jack improperly wired? Use another phone to
test the jack.
Phone does not work.
Are all cords connected properly? Are all 3 “AA”
batteries installed? Make sure they are installed
according to the polarity shown.
Phone does not ring.
RINGER
may be set to OFF?
Slide to
HI
or
LO
position.
Cannot dial.
Check the menu
TONE / PULSE
setting.
You may only have
PULSE
service. Set
TONE/
PULSE
to the
PULSE
setting.
Cannot store numbers into
memory.
No batteries are installed or batteries are weak or
installed up-side-down.
Caller ID does not work.
Make sure the Caller ID service is active.
Check if the phone is connected to a working wall
jack. Check if all line cord connections are correct
and secure.
The Caller ID display gets dim
or is blank.
Reset the contrast level of the LCD display .
Check if batteries are properly installed.
Check if you have received the first Caller ID
record. If you have received the first Caller ID
record, your
batteries
may be weak.
Static noise on line or cannot
hear calling party or calling party
cannot hear you.
Make sure the handset coil cord is connected
properly,or replace the handset coil cord.
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