User Manual
Troubleshooting and Diagnostics
QCL-MAN -CT2211-Aerosol-Leak-Detection-System-Rev F
October 2015
Troubleshooting and Diagnostics
33
7
Troubleshooting and Diagnostics
The aerosol leak detection system is designed to run unattended and to recover from
system issues where possible. This chapter is designed to assist you in the
identification and solution of potential problems. If in doubt, contact Cascade
Technologies Ltd for clarification on solutions before continuing.
7.1
Warning and error messages
There are a number of warning and error messages that the system can generate,
which will be displayed in the message box at the bottom of the screen.
Table 7-1 Possible problems and solutions
Problem
Symptom
Possible causes
Solutions
Plots are not
updated on the leak
detection system
Graphs screen.
The laser pulse graph
and concentration
graph are not displayed
or do not update on the
leak detector Graphs
screen.
The network connection is
not established. The leak
detection system network
cable must be connected
to the network switch in
the control console, and
the network cable to the
PC must be installed into
the same switch.
The leak detection system
is not powered. See the
leak detection systems
manual for trouble
shooting.
Ensure that the
indicator lights are
flashing on the
network switch for
both cables. See
Figure 7-1
.
Check the LED on the
12V PSU in the
control console. See
Figure 7-2
.
Cannot update
system settings
It is not possible to
change any of the
parameters, such as
output gate position.
You are logged in as
User
.
In order to make changes
to the settings, you must
be logged in as
Power User
or above.
The touch screen is not
working.
Log in as a
Power User
or above.
Contact the factory.
System does not
boot up when
powered
The control system
does not power on.
The isolation switch on the
front of the control system
is set to OFF.
The circuit breaker on the
inside of the control system
is tripped.
The system was not
powered off for long
enough. The isolation
switch must be off for a
minimum of thirty seconds
prior to booting the system.
Turn the isolation
switch to the ON
position.
Set the circuit breaker
to the ON position.
See
Figure 7-3
.
Turn the system off.
Wait thirty seconds,
and then turn the
system back on.
