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26 

7.5 Trouble shooting 

Displayed on LCD 

Audible Alarm Alarm Description 

What You Should Do 

Output Overload 

Two Beeps per 
second 

The UPS is overloaded (in 
Line Mode). Your 
equipment needs more 
power than the UPS can 
provide. The UPS operates 
in bypass. 

Shut off the least important 
equipment connected to the 
UPS. If this solves the 
overload problem, the UPS 
will switch from bypass back 
to normal operation. 

Battery Test 

No Beeps 

The UPS is doing a battery 

test. 

No action needed. The UPS 

will return to normal operation 

when it successfully completes 

the battery test. 

Over-Charge Constant 

beep 

Batteries are 
overcharged. 

Turn off protected loads. Turn 
off UPS and call your local 
dealer 

Low Battery 

2 beeps every 
5seconds 

The unit is operating on 
Battery Power and will shut 
down soon due to very low 
battery voltage 

The unit will restart 
Automatically when 
acceptable power returns. 

On-Battery 

Once every 5 
seconds 

The unit is operating on 
Battery Power. 

Save your data and perform a 
controlled shutdown. 

Charger Failure 

Constant beep 

Charger has failed. 

Phone the local dealer 

Over-Temperature 

Constant beep 

High ambient Temperature.

Make sure the unit’s fans and 
vent holes are not blocked, and 
make sure the ambient 
surrounding temperature is not 
above 40 degree C. If these 
conditions did not solve the 
problem, call your service 
representative.  

Output Short 

Constant beep 

Output short circuit 

Call the Local dealer 

High output Voltage 

Constant beep 

High output voltage 

Call the Local dealer 

Low Output Voltage 

Constant beep 

Low output voltage 

Call the Local dealer 

 Bus Fault 

2 Beeps per 
second 

High internal DC bus 
Voltage. 

Turn off protected loads. Turn 
off UPS and call your local 
dealer 

Site wiring Fault 

1 Beep per 
second 

Voltage detected Between 
Neutral and Ground 

UPS mains connector polarity 
Wrong. Rotate the connector 
(Schuko). UPS installed to 
mains supply without ground. 
See page 15 on how to disable 
the Site wiring alarm 

Line abnormal 

1 Beep per 
second 

Wrong AC Line backed up 
during auto restart 

 

 

27

8. Maintenance 

With a minimal amount of maintenance, you can expect the UPS to application, otherwise 
consider changing the batteries. have a long life free of trouble. The most critical issues for 
the reliability of the UPS are environmental issues. Ensure that the temperature and humidity 
are always according to specifications and keep the area around the unit clean and dust free. 

At a temperature of 25°C, the typical battery lifetime is 4 years. 

Also check at regular intervals of 6 to 12 months whether the back-up time of the battery is 
adequate for its 

 

WARNING! 

Batteries may cause electrical shock or burn from high short circuit 

currents. Please observe the following precautions: 1. Remove jewelry and metal 
objects such as watches and rings. 2. Use tools that have insulated handles. 3. Keep 
tools and other metal objects from contacting and away from the batteries. 

ELECTRIC ENERGY HAZARD. Do not attempt to rewire, alter, or change any 
battery wiring or connectors. Attempting to make such alterations can cause 
injury. 

Replace the batteries with the same number and type as originally installed 
batteries. 

DO NOT DISCONNECT the batteries while UPS is in Battery mode. 

 

Summary of Contents for 4K VA 20K VA UPS

Page 1: ...ced by harmful interference from the equipment it is recommended to use one of the following preventive measures z Place the receiving antenna in a separate location or orientation z Ensure a greater...

Page 2: ...ide Refer servicing to qualified service personnel CAUTION Non isolated Battery supply Risk of electric shock battery circuit is not isolated from AC input hazardous voltage may exist between battery...

Page 3: ...lation must be carried out in accordance with this manual Electrical installations must also carefully follow local legislation and regulations Only qualified personnel should conduct these installati...

Page 4: ...ions of the batteries sends any forewarnings if replacement is needed Otherwise every 30 days of normal mode operation a battery discharge test is performed and any problems reported on the LCD displa...

Page 5: ...e very hazardous to the operator 5 4 Storage Please adhere to the following instructions if the UPS is not installed immediately z Store the equipment as is in its original packing and shipping carton...

Page 6: ...6 5 2 Rear panel views 4K 5KVA 120VDC Rear panel 7 6KVA Rear panel Without ISO...

Page 7: ...8 6KVA Rear panel With ISO 9 8K 10KVA Rear panel Without ISO...

Page 8: ...10 8K 10 KVA Rear panel With ISO 11 12KVA Rear panel ISO and With ISO...

Page 9: ...nstalled z Be aware of UPS parameters and changing the Battery pack quantity when using the external battery cabinets see chapter 7 2 Installing UPS z Ensure that the installation site has all electri...

Page 10: ...connections be used use connections according to chapter 6 of the manual provided with that option The connections can be referred to on the rear panel z The installation is now complete b removable j...

Page 11: ...munications cards It can be used parallel with either the RS232 or USB ports Currently there are two cards available for the optional interface slot An SNMP WEB card allows management and monitoring o...

Page 12: ...tput power has commenced and the LCD will display Line mode z Switch on the loads Shutting down the UPS z Shut down and turn off the loads z Push the ON OFF button on the front panel for two seconds T...

Page 13: ...rol panel Normal display The UPS status is shown in normal display mode From here you have a choice to go to UPS meters display and the Setting display by pushing the button UPS meters display Various...

Page 14: ...t Input Voltage range when bypass is available 10 10 15 15 20 10 15 Free Run Mode Free Run Set Select if UPS can run in Free run mode unsynchronized ON OFF ON Bypass Enable Disable at Free run mode By...

Page 15: ...tness any alarm indication on the control panel Alarm indicators The UPS gives the following audible alarms z If UPS is on battery and the ON BATTERY LED is on UPS will beep every 5 seconds z If the b...

Page 16: ...Low Output Voltage Constant beep Low output voltage Call the Local dealer Bus Fault 2 Beeps per second High internal DC bus Voltage Turn off protected loads Turn off UPS and call your local dealer Si...

Page 17: ...h W ISOTR 342 x 690 x 715 13 4 x 27 2 x 28 1 342 x 690 x 878 13 5 x27 2 x34 6 342 x 863 x 905 13 5 x 34 0 x 35 6 Physical Net Weight kg lb W ISOTR 130 0 286 0 176 5 388 3 225 0 495 0 29 Shipping Weigh...

Page 18: ...lf test adjustable battery transfer points and alarm settings Battery Battery Protection Cut off without draining any current when battery is low 31 Cold Start DC start YES Back Up Time Tower model Ab...

Page 19: ...Receptacles Hardwire Dimensions W x D x H mm inch TBD 428 597 260 18 9 23 5 10 2 428 658 260 18 9 25 9 10 2 Net Weight kg lb TBD 86Kg 189lb 110Kg 242lb Physical Shipping Weight kg lb TBD 100Kg 220lb 1...

Page 20: ...MPONENT INCLUDING 3U UPS 3U BATT CABINET FRONT VIEW REAR VIEW 35 2 UPS REAR PANEL COMPONENTS H TERMINAL BLOCK I BREAKER J EXTERNAL BATTERY CONNECTOR K BYPASS SWITCH L SNMP SLOT M RS232 EPO N TVSS O US...

Page 21: ...TION a Remove the original right side panel and take apart the control panel unit Then assemble the blank right side panel b Connect the Control panel unit and Remote control port from rear side 37 c...

Page 22: ...ge the position of the two mounting brackets to mount the 3U rack mount in a 23 inch EIA 310 C standard rack 3 Tower installation a Move the mounting brackets from the front to the side and attach the...

Page 23: ...ting brackets from the front to the side and attach the brackets by screws Then mount the UPS to the wall as the below pictures shown 5 Installation with rear Bracket We can use bracket to support the...

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