Embrace™ Nest Operation Manual (0602-50001-002)
Page 41
LIMITED WARRANTY
Embrace Technologies, Inc. (the “Manufacturer”) warrants to the Original Purchaser of the
Embrace™ Nest infant warmer the following:
AccuTemp™ Heater
: The AccuTemp™ Heater shall be free from defects in materials and
workmanship under normal use, if used in accordance with this Operation Manual, for a period of
one year from the date of sale to the Original Purchaser. THERE ARE NO OTHER WARRANTIES.
WarmPak™
: The WarmPak™ shall be free from defects in materials and workmanship under normal
use, if used in accordance with this Operation Manual, for a period of six months from the date of
sale to the Original Purchaser. THERE ARE NO OTHER WARRANTIES.
BabyWrap™:
The BabyWrap™ shall be free from defects in materials and workmanship under
normal use, if used in accordance with this Operation Manual, for a period of six months from the
date of sale to the Original Purchaser. THERE ARE NO OTHER WARRANTIES.
THIS WARRANTY ON THE ABOVE THREE COMPONENTS DOES NOT COVER NORMAL WEAR AND TEAR
AND MAINTENANCE ITEMS, AND EXCLUDES ACCESSORY OR EQUIPMENT USED ALONG WITH THE
EMBRACE™ NEST INFANT WARMER.
Subject to the conditions of, and upon compliance with this Limited Warranty, the Manufacturer will
repair or replace at its option without charge (except for postage/ courier & handling) any
Embrace™ Nest infant warmer (not including accessories) which is defective if a claim is made during
above mentioned period.
The following conditions, procedures & limitations apply to the Manufacturer’s obligation under this
warranty:
A.
Parties covered by this warranty
: This warranty extends only to the Original Purchaser of
the Embrace™ Nest infant warmer. This warranty does not extend to any subsequent
purchasers. The Original Purchaser may be medical personnel, a hospital, clinic or other
medical institution which purchases the Embrace™ Nest infant warmer for treatment of
patients. The Original Purchaser should retain the invoice or sales receipt as proof of the
actual date of purchase.
B.
Warranty Performance Procedure:
Notice of the claimed defect must be made to the
Manufacturer by calling the Manufacturer’ Customer Helpline toll free number 1800 1033
123 or by writing to the Manufacturer at the following address: “Embrace Customer Service,
#18/19, Platinum Square, 2
nd
Floor, Leonard Lane, Richmond Town, Near Johnson Market,
Bangalore 560025” Notice to the Manufacturer must include the date of purchase, serial
number and a description of the claimed defect in sufficient detail to allow the manufacturer
to determine and facilitate any repairs which may be necessary. The warranty claim will be
registered by the Customer Service Department and a warranty claim reference number will
be given to the customer for future reference and use. Authorization must be obtained prior
to returning part or whole of the Embrace™ Nest infant warmer.