Chapter 4
117
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE:
The diagnostic tests are intended to test only eMachines products. Non-eMachines products,
prototype cards, or modified options can give false errors and invalid system responses.
1.
Obtain the failing symptoms in as much detail as possible.
2.
Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3.
Use the following table with the verified symptom to determine which page to go to.
4.
If the Issue is still not resolved, see “Online Support Information” on page 179.
Symptoms (Verified)
Go To
Power On Issue
Page 118
No Display Issue
Page 119
LCD Failure
Page 121
Internal Keyboard Failure
Page 122
Touchpad Failure
Page 122
Internal Speaker Failure
Page 123
ODD Failure
Page 127
WLAN Failure
Page 130
Thermal Unit Failure
Page 130
Other Functions Failure
Page 131
Intermittent Failures
Page 132
Undermined Failures
Page 132
Chapter 4
Summary of Contents for E732
Page 6: ...VI ...
Page 10: ...4 Table of Contents ...
Page 15: ...Chapter 1 5 System Block Diagram ...
Page 38: ...28 Chapter 1 ...
Page 52: ...42 Chapter 2 ...
Page 124: ...114 Chapter 3 4 Press down as indicated to secure the keyboard in place ...
Page 126: ...116 Chapter 3 ...
Page 163: ...Chapter 6 153 ...
Page 182: ...Appendix A 172 ...
Page 188: ...178 Appendix B ...
Page 190: ...180 Appendix C ...