99062 Series
9
Symptom
Possible Causes
Solution
Motor won’t run.
Loose plug connections.
Ensure all plug connections are
secure.
Motor voltage doesn’t match power
source voltage.
Ensure that motor voltage matches
the voltage of the power source.
Torque controller is in “Auto” or
“Assisted” mode & is waiting for
additional input.
Check the torque controller dialog
screen & enter info required.
Motor will not shut off at
controller setting.
Limit setting on the torque controller is
set too high.
Recalculate or reduce limit setting.
Torque required exceeds motor
capacity.
Set motor speed (if 2-speed) to lower
speed or switch to larger motor.
Motor set at low speed setting
(2-speed motors only).
Set motor to high speed setting.
Motor is too large for application.
Switch to a smaller motor.
Defective trigger switch.
Replace the trigger switch.
Defective motor.
Have the motor serviced by an
authorized repair specialist.
Motor runs hot.
Motor is operating at or above
its max. amperage rating.
Set motor speed (if 2-speed) to lower
speed or switch to larger motor.
Ambient temperature are high.
See Care & Maintenance
on page 10.
Defective motor.
Have the motor serviced by an
authorized repair specialist.
Motor will not
auto-reverse.
Loose plug connection.
Ensure plug connection to torque
controller is secure.
Troubleshooting Electric Rolling Motors
