www.ellia.com
US: 1-248-863-3160 CAN: 1-888-225-7378
IB-ARM506
TROUBLESHOOTING
Problem
Possible cause
Solution
No mist
Battery is not charged
Plug the power cable in and press the power button
Insufficient water
Refill the water reservoir
Water is exceeding the max fill line
Dump the excess water out of the reservoir
The ultrasonic membrane is clogged with
essential oil buildup
Clean the membrane by following the
aforementioned instructions
Air bubble trapped above transducer
Empty the water reservoir and refill
CLEANING AND CARE, CONT'D
For a more-thorough clean, pour a 50/50 mixture of vinegar
and water into the reservoir, then let it soak for 5 minutes.
Clean reservoir walls, base, and ultrasonic membrane with
a soft-bristle brush (not included) and rinse. NEVER touch the
ultrasonic membrane with your fingers, as the natural oils in
skin can damage the membrane.
Clean the membrane every 2-3 weeks, depending on usage.
Clean and dry the unit before extended periods of inactivity.
THE ELLIA
®
FAMILY
Our range of eco-inspired products is designed to complement
your lifestyle and decor. Once you try an Ellia diffuser, you’ll
want one for every room in your home. Add to your own Ellia
collection or buy one as a thoughtful gift.
Browse the entire product family at www.ellia.com.
CONTACT US
Questions or concerns? We're here to help. Contact a
Consumer Relations representative by phone or email to
help answer any questions. Please be sure to have the model
number of your product available.
For service in the USA
email: [email protected]
phone: 1-248-863-3160
8:30am–7:00pm EST Monday-Friday
For service in Canada
email: [email protected]
phone: 1-888-225-7378
8:30am–5:00pm EST Monday-Friday
