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FAQ (FREQUENTLY ASKED QUESTIONS)
.
1)
Is the Airtight/Exhaust Valve Knob on the top of the lid supposed to be loose?
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If you are not cooking or using the unit, the Valve Knob will be loose. It will turn 360
degrees and may even come off if you pull on it. Once you start using the pressure
cooker and the pressure has built up, and the Valve Knob is set to “Airtight” properly, it
will not be loose anymore.
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Sometimes during cooking and pressurizing, steam may escape from the Valve. It
indicates the Valve is not seated properly/securely. Simply use tongs or similar utensil
and gently/carefully adjust it so it is seated properly.
2)
When I choose a Menu Button (ex: Meat & Chicken), nothing happens? What’s
wrong?
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Nothing is wrong.
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Make sure the Valve on top is set to Airtight and the lid is locked securely. Once you
have selected the Menu Button, simply leave the unit alone and it will start to heat up
and build up pressure. This sometimes may take up to 5-10 minutes depending on
what you’re cooking.
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Once the unit has built up enough pressure, the LED display will change to a letter
(P)
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This is the time the unit will start cooking the food. This may take up to 5 minutes.
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The unit will then start to cool down and de-pressurize on its own. It will beep 3 times.
The
(P)
will turn back to a
(0)
and the Keep Warm light will begin to blink.
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During this time, the food inside is still cooking. Depending if you want your food to be
cooked longer, you can allow the unit to naturally release the pressure by letting the
unit sit. (Some meats will keep cooking once the pressure is released, so if you prefer
your meat to be Medium or Medium-Rare, we suggest the quick release.)
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Once the pressure has completely released, the floating valve will drop down. You can
unlock the lid and open to check on your food.
3)
What is the little black plastic piece that came in the accessory bag?
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This is part #15 on the instruction manual. Some may think it is part #7, but it is not. It
is the spatula/spoon holder that latches onto the side of the pressure cooker. Refer to
the instruction manual for the parts indicator to determine the location of where to
attach #15 part.
4)
When I set the pressure cooker using the Manual Pressure Cooking time OR the
Preset Menu Buttons, it will begin to build pressure heat up, but in about 5-minute
the unit beeps 3 times and goes to Keep Warm and my food did not cook
completely. What is happening?
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The unit is sensing that there is a leak in the pressure and that it is not sealed up
properly. Check the unit thoroughly. Make sure the rubber gasket ring is in place, the
lid is securely locked, and that the Valve on top of the lid is set to the “Airtight” position.
Reset the unit by unplugging it. Wait 10-seconds and plug it back in. Program the unit
again.
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Another reason this may happen is that not enough liquid has been added to your
recipe. The pressure cooker has an automatic over-heat prevention sensor that will
automatically set itself to OFF or to Keep Warm when it senses that no liquid is present
so it does not over-heat. Add more liquid to the contents and stir.