2 5
Appendix B
I N S T A L L A T I O N M A N U A L |
Error code Message in App
Description
Possible cause
F26
Contact Service.
•
It is not possible to increase flame height
after ignition
•
Fan at level 4 for 10 minutes (T > 80 °C)
•
Receiver powered by batteries and Receiver temperature
exceeds 60°C
•
Receiver powered by mains power and Receiver temperature
exceeds 80°C
F27
Contact Service.
•
Fire is not responding
•
No electronic control of fire
•
No handset or Wi-Fi Box connected to Receiver for more
than 3 hours
F28
On-Demand Pilot
•
Pilot shuts off after a predefined time
•
Pilot shuts off after no motor movement for a predetermined
time
F31
Contact Service.
•
Fire is not responding
•
No electronic control of fire
•
Receiver or Wi-Fi Box malfunction
•
Connection cable from Receiver to Wi-Fi Box defective
F41
Check Wi-Fi
•
Fire is not responding
•
No electronic control of fire
•
No Wi-Fi connection to myfire Wi-Fi Box, router and / or
smart device
•
Wi-Fi in smart device is deactivated
F42
Check Wi-Fi
•
Fire is not responding
•
No electronic control of fire
•
No power to router
•
No Wi-Fi connection to router and / or smart device
Smart device not in the correct home network
F43
No Receiver
Connected.
Contact Service.
•
Fire is not responding
•
No electronic control of fire
•
No communication between Receiver and myfire Wi-Fi Box
F44
Contact Service.
•
No temperature shown in App
•
N.a. (not applicable) displayed in App
•
Handset not within range
Low battery power in handset
F49
Contact Service.
•
No electronic control of fire
•
Receiver software < 8.32 is not supported by myfire Wi-Fi
Box Version 2
F50
Contact Service.
•
No electronic control of fire
•
Handset software < SW 231 is not supported by the myfire
Wi-Fi Box Version 2
B�B
MESSAGES SHOWN IN REMOTE
Error
code
App
Message
Time
Description
Possible Cause
F04
F04
4 sec.
•
No pilot flame within 30 sec.
•
NOTE: After 3 failed ignition sequences F06
shown
•
No gas supply
•
Air in pilot supply line
•
No spark
•
Reversed polarity in thermocouple wiring
F06
F06
4 sec.
•
3 failed ignition sequences within 5 minutes
•
Fire is not responding; no pilot flame
•
No gas supply
•
Air in pilot supply line
•
No spark
•
Reversed polarity in thermocouple wiring
•
Check for correct pilot orifice (LPG to NG or vice versa)
F07
F07
Until
batteries
replaced
•
Battery icon flashes on handset display
•
Low battery power in handset
F09
F09
4 sec.
•
Fire is not responding
•
No electronic control of fire
•
Down arrow button was not pressed during pairing
•
Receiver and handset are not synced
F46
F46
4 sec.
•
Fire is not responding
•
Intermittent response
•
No electronic control of fire
•
No or bad connection between receiver and handset
•
No power at Receiver (batteries low)
•
Mains adapter faulty, set not communicating with
Receiver)
