background image

2 4

Appendix B 

I N S T A L L A T I O N   M A N U A L   |

Error code  Message in App

Description

Possible cause

F02

Contact Service.

• 

5 sec. beep from Receiver

• 

Fire is not responding; no ignition

• 

Microswitch not making contact with cam on motor knob

• 

Motor wiring is incorrect

• 

Reversed polarity or faulty Microswitch

• 

Bent Motor Knob

F03

 

Contact Service.

• 

5 sec. beep from Receiver

• 

Ignition process is interrupted

• 

Fire is not responding; no ignition

• 

Thermocouple wiring is incorrect

• 

Thermocouple wiring is not connected

• 

ON / OFF switch in O (OFF) position

F04

Ignition Sequence 

Malfunction. 

Wait 1 minute. 

Retry ignition.

• 

No pilot flame within 30 sec.

• 

NOTE:  After  3  failed  ignition  sequences 
F06 shown

• 

No gas supply

• 

Air in pilot supply line

• 

No spark

• 

Reversed polarity in thermocouple wiring

• 

Check for correct pilot orifice (LPG to NG or vice versa)

F05

Contact Service.

• 

Pilot burner fails to ignite or shuts off

• 

Motor stays in pilot position

• 

Not enough thermo-voltage

• 

Air in the pilot supply line

• 

Low inlet pressure

• 

Bad thermocouple

F06

Contact Service.

• 

3  failed  ignition  sequences  within  5 

minutes

• 

Fire is not responding; no pilot flame

• 

No gas supply

• 

Air in pilot supply line

• 

No spark

• 

Reversed polarity in thermocouple wiring

• 

Check for correct pilot orifice (LPG to NG or vice versa)

F07

Replace Handset 

Batteries.

• 

Battery icon flashes on handset display

• 

Low battery power in handset

F08

Contact Service.

• 

Low Receiver battery power supply

• 

Short beeps for 3 sec. during motor turn

• 

Low Receiver battery power supply

F10

Contact Service.

• 

Pilot lit

• 

Main burner fails to ignite and pilot shuts 

off

• 

Ignition is blocked for 2 minutes

• 

2nd  thermocouple is out of position

• 

2nd  thermocouple wiring is incorrect

• 

Gas logs out of position

• 

Gas ports for burner are blocked

F12

Contact Service.

• 

Motor turns to pilot position

• 

Receiver powered by batteries and Receiver temperature 
exceeds 60 °C

• 

Check air circulation and heat shield

F13

Contact Service.

• 

Motor turns to pilot position

• 

Fan at level 4 for 10 minutes (T > 80 °C)

• 

Receiver temperature exceeds 80°C

• 

Check air circulation and heat shield

F14

Contact Service.

• 

5 sec. beep from Receiver

• 

Fire is not responding; no ignition

• 

Receiver software doesn’t support a 2nd thermocouple

• 

Wrong Receiver

F15

Contact Service.

• 

5 sec. beep from Receiver

• 

Fire is not responding; no ignition

• 

2nd  thermocouple wiring is incorrect

• 

2nd  thermocouple wiring is not connected

F16

Handset out of 

range.

• 

No temperature shown in App

• 

Handset out of range for more than 1.5 h

• 

Electrical interference

F17

Contact Service.

• 

Fire is not responding; no ignition

• 

Inlet voltage exceeds 7.25 V

• 

Malfunction of Mains Adapter

F18

Contact Service.

• 

Switch panel / touch pad not functioning

• 

Switch panel / touch pad is locked

• 

Short in cable or button

F19

Contact Service.

• 

Pilot drops when Motor opens main gas

• 

Insufficient thermo-voltage

• 

Thermocouple malfunction

• 

Low inlet gas pressure

• 

Improper thermocouple flame impingement

• 

Carbon build-up on thermocouple

• 

Valve malfunction

• 

Resistance in thermocurrent circuit

ERRORS CODES PROCONTROL APP

B�A 

MESSAGES SHOWN IN APP

Summary of Contents for BIDORE

Page 1: ...INSTALLATI O N MA NUAL INSTALLATI O N MA NUAL Please leave these instructions behind with the device M O D O R E B I D O R E T R I S O R E 1 0 0...

Page 2: ...INSTALLATION MANUAL i Do not use this product as a primary heat source...

Page 3: ...ION 8 6 1 FIRE SAFETY DEVICE SET UP 8 6 1 1 PROTECTION OF WALL AND CEILING 8 6 2 ASSEMBLY REGULATIONS 8 6 2 1 GENERAL ASSEMBLY REGULATIONS 8 6 2 2 ASSEMBLY REGULATIONS FOR NON FLAMMABLE MATERIALS 8 6...

Page 4: ...OR MALFUNCTION 19 A B NECESSARY TOOLS 23 B ERRORS CODES PROCONTROL APP 24 B A MESSAGES SHOWN IN APP 24 B B MESSAGES SHOWN IN REMOTE 25 C FAULTS AND ERROR CODES IN THE REMOTE 26 C A F41 ERROR 26 C B RO...

Page 5: ...nted to the device Make sure it is accessible at all times This device may not be used a primary heat source This device is designed to be used with natural gas or LPG The device can only be used with...

Page 6: ...sembly error or material defect Element4 will provide a free replacement part to the installer without compensation for disassembly or montage 5 In case the installer is not able to fix the problem hi...

Page 7: ...ON 1 2 OFF Figure 3 1 Remote and ignition sign Figure 3 2 Gas Block Figure 3 3 Top and side view of the Receiver 4 2 IGNITING THE PILOT LIGHT Check that the control knob A is in the ON position Figur...

Page 8: ...e in the near vicinity of the device Position the gas connection such that it is always accessible for service purposes The gas block and receiver are under the combustion chamber in the deivce so tha...

Page 9: ...objects e g built in furniture or wooden panels are mountedonthesideofthewallthatisturnedawayfromthefireplace For these types of installations please refer to CHAPTER 6 2 3 CHAPTER 6 2 3 6 2 ASSEMBLY...

Page 10: ...fireplace 200 C Table 6 1 Legenda 6 7 21 6 6 7 21 6 E d3 D F G I d1 H A2 B C d2 Figure 6 4 C31 Flue situation Flammable materials 6 7 21 6 RQ 5 1 339 0 4 81 66 27 5 6 63 0 16 216 5 1 0 0 7 56 685 1 6...

Page 11: ...enclosure ventilation opening are necessary Figure 6 5 The ventilation grills are to be placed at a minimal distance of 20cm from the ceiling and 30cm from any built in furniture from the side any fla...

Page 12: ...ee APPENDIX E APPENDIX E you search for the corresponding calculation tables Each category refers to a set of tables 1 A table for horizontal outlet 2 A table for vertical outlet 3 A table for reducti...

Page 13: ...FLUE MATERIAL Follow the following instrucions for the installation of flue materials Drill a hole of 160 mm for the wall or roof transit with a 150 mm diameter flue connection and 210 mm with a flue...

Page 14: ...erature of you device for a period of one week to ensure yourself of an optimal desired room temperature Also the device can changed between high and low flames and it features an eco setting The amou...

Page 15: ...re removed in as in step 10 1 1 Remove the ropes holding the glass See Figure 9 3 Put the section cup on the glass and make sure it is properly vaccuumed so it will not come off See Figure 9 4 Lift th...

Page 16: ...15 Chapter 9 INSTALLATION MANUAL Figure 9 2 Remove side trims Figure 9 3 Put on suction cup Figure 9 4 Remove Glass ropes Figure 9 5 Remove Windows...

Page 17: ...this is the case check the burner pressure at the inlet to the burner The instructions of changing the burner pressure and the correct pressure per gastype can be found in 9 3 2 PILOT The pilot flame...

Page 18: ...of the appliance 10 DECORATIVE CERAMIC PARTS This appliance is equipped with a ceramic fire bed with heat resistant ceramic fibers or artificial glassy silicate fibers Excessive exposure to this mate...

Page 19: ...ble plus button to switch between burners Flames and soot During this first fire examine the flame for appearance and quality Flames may appear blue at first but will turn yellow after 15 to 20 minute...

Page 20: ...turbs the reception Change the position of the antenna See Figure A B C No ignition no beep 1 Receiver defective Reset the receiver See K1 If necessary replace the receiver D No ignition receiver give...

Page 21: ...Appendix A INSTALLATION MANUAL Figure A A Bend pin Figure A B Antenna Figure A C Torx screw Figure A D Testpoint 4 5 mV 4 5 mV Figure A E Interrupter Figure A F Wiring receiver 40mm Figure A G Pilot s...

Page 22: ...ouple Position burner grate 3 Airflow in the burner chamber causes a restless fire image Check drain configuration Fit a flue gas limiter I Receiver gives 3 short beeps after each command 1 Batteries...

Page 23: ...Aux position receiver AM PM ON 1 2 OFF Figure A L Double plus button on the remote Figure A M SI port PANEL G60 ZCE 1000 MA GR MO SW 2 1 3 MODE Ignition Main Burner High Flames Pilot Extinguish Main...

Page 24: ...ed Please note If a problem is found that cannot be solved on site always contact your dealer or directly contact Element4 via our credentials which can be found on the back page of this manual 00 00...

Page 25: ...eeps for 3 sec during motor turn Low Receiver battery power supply F10 Contact Service Pilot lit Main burner fails to ignite and pilot shuts off Ignition is blocked for 2 minutes 2nd thermocouple is o...

Page 26: ...mmunication between Receiver and myfire Wi Fi Box F44 Contact Service No temperature shown in App N a not applicable displayed in App Handset not within range Low battery power in handset F49 Contact...

Page 27: ...istances from occurring Many people put the router in the meter cupboard because that is where the internet comes in at many households A bad choice For a powerful WiFi signal the router needs as much...

Page 28: ...NAL LOCATION WITH VERTICAL EXHAUST C11 Distance Exhaust 1 2 of 3 At the same roof level 6m At a different roof level 3m On a lower wall 2m On a higher sloping surface 6m Distance minimum distance requ...

Page 29: ...V 4 O O O O O V V V V 3 5 O O O O O V V V V 3 V V V V V V V V V 2 5 V V V V V V V V X 2 V V V V V V V X X 1 5 V V V V V V X X X 1 V V V V V X X X X 0 0 5 1 2 2 5 3 5 4 4 5 5 Total Horizontal Section T...

Page 30: ...urnerinjection 1200 240 Type of flue C11 C31 C91 Additional electricity use At rated heat output elmax 9 5 kW With minimal heat emission elmin 9 5 kW In standby mode elsb 9 5 kW Power requirement for...

Page 31: ...lways supplied with the fireplace The ecolabel shows which category the fireplace belongs to G A ECOLABELS The ecolabels for the different types of gas are indicated below respectively G20 G25 and G30...

Page 32: ...DRAWINGS On this page you will find the dimensional drawings of the Fireplace with some of the important dimensions that you have to take into account when installing and installing your fireplace Fi...

Page 33: ...32 Appendix H INSTALLATION MANUAL Figure H A Dimensional drawing of the Bidore 100...

Page 34: ...33 Appendix H INSTALLATION MANUAL 119 420 235 714 918 1000 280 1036 338 980 47 311 165 420 200 930 980 170 427 Figure H A Dimensional drawing of the Trisore 100...

Page 35: ...Info element4 nl www element4 nl 26 01 22 ELEMENT 4 B V Design Assembly by RELEASE DATE...

Reviews: