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3.

Setting and Unsetting

CommPact User Manual

15

Remote Setting/Unsetting via the Telephone

Using the Telecontrol feature, you can set and unset the system via the telephone. For
further information on the Telecontrol features, see p. 20,

6. Telecontrol.

Remote Setting/Unsetting via WUAPP and WAP

You can set and unset the system remotely using the WUAPP (Web User Application)
and WAP

–

see Appendix B: Web User Application.

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Summary of Contents for Commpact

Page 1: ...User Manual For quick user information please refer to the CommPact Quick User Guide provided on our website www electronics line com ...

Page 2: ... until the required menu item is displayed then press Alternatively enter the shortcut e g 21 for Omit Zones CHECK TROUBLE CONDITIONS Use this key scroll the system trouble list Pressing also silences any trouble tones that may be sounded by the system SWITCH PGM ON then 30 Enter 30 for PGM SWITCH PGM OFF SERVICE CALL Dialing is displayed The number dialed for the service call is programmed by you...

Page 3: ... Modes 10 3 2 Setting the System 10 3 3 Unsetting the System 12 3 4 Set Status and Other System Status Indication 12 3 5 Setting Tones 13 3 6 Remote Setting Unsetting 13 4 Panic Alarms 16 4 1 Keypad Alarms 16 4 2 Keyfob Panic Alarm 17 4 3 Medical Panic Emergency 17 5 PGM Control 18 5 1 Keyfob Control 18 5 2 Telephone Control 18 5 3 SMS Control 18 6 Telecontrol 20 6 1 Calling your Home 20 6 2 Servi...

Page 4: ...x A Menu Structure 32 Appendix B Web User Application 33 Register to MyELAS 33 Login to MyELAS 35 The Main Page 36 Setting and Unsetting 37 Web Application Settings 39 Event Log History 46 Appendix C Glossary 48 ...

Page 5: ...t appear in the rest of this manual the following conventions are used Item Description Select Use the arrow buttons to scroll through the options and press From the Event Log Menu select Clear Log Enter the main menu by pressing and entering your user code Using the arrow buttons navigate until you reach Event Log and press Using the arrow buttons navigate until you reach Clear Log and press From...

Page 6: ...ross its field of view Vibration and glassbreak detectors are able to sense low amplitude vibrations and forced break in attempts around vulnerable access points Additionally smoke carbon monoxide gas leak and flood detectors can be installed to provide an early warning in the event of a fire the presence of dangerous gases or the potential for flooding Keyfobs Keyfobs are hand held transmitters t...

Page 7: ...orm of vocal messages played over the telephone or if your system supports cellular communication you can receive information on system status via SMS If an alarm occurs on the premises you are informed no matter where you are in the world 1 5 Telephone Control DTMF Telecontrol The CommPact offers a range of Telecontrol features that provide remote access via the telephone PSTN or Cellular These f...

Page 8: ...s an interface to your security system from your Internet browser or Smartphone You can perform a wide range of tasks such as set unset zone omit and user code management Additionally you can set up the contacts whom you wish to be alerted by email or text message when selected events occur The Web Smartphone application also allows you to check your home at any time either by viewing a history of...

Page 9: ...ters that describe system operation in further detail The front panel is the main user interface that provides you with all the functions you need to control your security system 2 1 Front Panel LCD Front Panel display and LEDs inform you of system setting status power failures and system trouble conditions Its alphanumeric keypad enables you to enter your user code when setting and unsetting and ...

Page 10: ...vice Call button Vocal Message Recording and Playback Front Panel allows you to record a short message that may be played back later by another user see p 27 7 6 Service Menu Message Center System Status LEDs The System Status indicators provide essential information on the status of the system such as set unset alarm and power failure conditions OK LED Status Meaning Off Both AC and Battery power...

Page 11: ... event that the system detects a trouble condition System Trouble appears on the display To identify the problem scroll through the trouble list by pressing Scrolling the trouble list also silences system trouble tones that may be sounded if enabled in programming When the trouble condition is restored it is removed from the system trouble list 2 2 Alarm Sounding Patterns The following table summa...

Page 12: ...L 2711M P 2 4 Wireless Keypads The system supports up to four wireless keypads You can use the keypad EL 2620 as a setting station and generate a panic alarm in the event of emergency Numeric Keypad The numeric keypad allows you to set or unset the system by entering a user code Medical Panic Perimeter Set or PGM Part Set or PGM Full Set Unset Setting SOS Keys Battery Status Numeric Keypad Cancel ...

Page 13: ...Full and Perimeter buttons generates a panic alarm Cancel The Cancel key clears the keypad in the event that you pressed a key by mistake For example when entering your code you enter a wrong digit the system waits for you to enter all four digits before it decides that the code is incorrect Pressing the Cancel key causes the keypad to disregard what was previously entered enabling you to start ag...

Page 14: ...our home leaving the premises empty Part Setting This setting method enables you to set a section of your home while remaining on a different part of the premises Perimeter Setting Perimeter setting enables you to activate the perimeter zones the windows and doors of your home enabling you to move freely within the protected area Certain detectors such as smoke carbon monoxide gas and flood detect...

Page 15: ...nset first when changing from one setting mode to another setting mode Forced Setting Forced setting enables you to set when the system is not ready For example if a door protected by a magnetic contact is open you may set the system on condition that the door will be closed by the end of the Exit delay If the door is still open after the exit delay expires an alarm is generated Forced setting is ...

Page 16: ...one to allow system setting until the problem is remedied see p 24 7 2 Omitting Zones Motion detectors have a three or four minute delay between transmissions 3 3 Unsetting the System When you enter the premises the entry delay begins to count down You must unset the system within the entry delay time to prevent the system from triggering an alarm To unset the system using a keypad Enter your user...

Page 17: ...Five unsuccessful attempts were made to enter a user code the keypad is locked for 30 minutes If this message appears it is still possible to set unset the system using a keyfob Setting is possible using a keypad if one key setting is enabled SYSTEM TROUBLE A trouble condition has been detected press for further details 3 5 Setting Tones Setting tones are the chimes that the system sounds during t...

Page 18: ...y On receiving a Set Status request message see command 200 above the system returns a status message to the sender This message includes the system status and the descriptor of the user or the device used to set unset the system The following example shows a Set Status Reply message reporting that the system was fully set by Master User F U L L S E T M A S T E R U S E R SMS Confirmation message A...

Page 19: ...control feature you can set and unset the system via the telephone For further information on the Telecontrol features see p 20 6 Telecontrol Remote Setting Unsetting via WUAPP and WAP You can set and unset the system remotely using the WUAPP Web User Application and WAP see Appendix B Web User Application ...

Page 20: ...ivate an SOS Panic Alarm from the front panel keypad Press and hold down the SOS buttons simultaneously To activate an SOS Panic Alarm from the Wireless keypad see p 8 2 4 Wireless Keypad Press and hold down the Full and Perimeter buttons simultaneously To activate a Fire alarm from the front panel keypad Press and hold down buttons 1 and 3 simultaneously To activate a Medical alarm from the front...

Page 21: ...button keyfob EL 2714 Press the lower two buttons simultaneously 4 3 Medical Panic Emergency The one button keyfob EL 2711M P is designed to send a message to your monitoring service in the event of a medical panic emergency The transmitter is water resistant and can be worn around the neck as a pendant ...

Page 22: ...ption can be programmed by the engineer See p 8 2 3 Keyfobs 5 2 Telephone Control Using the Telecontrol feature you can control PGM output remotely via the telephone For further information on the Telecontrol features see p 20 6 Telecontrol 5 3 SMS Control If your system supports cellular communication you can control PGM via your mobile phone using a number of SMS commands The SMS commands are de...

Page 23: ...ed by the system if programmed by your engineer a confirmation message may be returned to your mobile phone This message includes the PGM descriptor and the command that was sent The following example shows the confirmation message you receive for the sample command from the previous section P G M O N ...

Page 24: ...ty system shares a telephone line with other devices e g telephone handsets an answering machine or fax it is important that the Control System distinguish between calls so that it knows when to pick up the relevant call For this purpose the CommPact employs a double call method To make a call to the Control System using the double call method 1 Dial your telephone number 2 Wait for two or three r...

Page 25: ...stem Press 430 to activate PGM output Unit 30 Press 530 to deactivate PGM output Unit 30 Press 6 to unset the system Press 9 to cancel the sounder 4 The duration of the call is an option programmed by your engineer Ten seconds before the end of the call two short tones are sounded To extend the call press 7 on your telephone 5 To disconnect before the end of the call press then on your telephone S...

Page 26: ...y and home When the Control System calls you will hear two short tones when you pick up the phone Press 2 on your telephone to answer the call If you press 9 to answer the call the Control System simultaneously cancels the sounder when you answer the call If using Simplex mode the call is connected in Listen mode see p 22 6 5 Simplex Mode 6 5 Simplex Mode It is possible that the Two Way Audio feat...

Page 27: ...gineer The following example explains the procedure for Event Log viewing master code access only 1 Press to enter Menu mode 2 Enter the master code the first menu item in the main menu 1 Cancel Report is displayed 3 Press until 6 Event Log is displayed 4 Press to enter the Event Log menu 1 View Log is displayed 5 Press to choose the displayed item Press if you do not want to choose the displayed ...

Page 28: ...lid user code The ability to perform a function is defined by your user code s authorization level These authorization levels are pre defined for each code as explained below Code 1 Master Code The master code is the highest user authorization level With the master code you can edit all other user codes Additionally the master code grants access to the Event Log and the Service menu The default ma...

Page 29: ...ode you want to edit 3 From the code s sub menu select Edit Code the 4 digit code is displayed with the cursor flashing on the first digit 4 Edit the code 5 Press the new code is stored in the memory If you enter a code that is identical to an existing user code the Control System sounds an error tone and the new code is not accepted 0000 is not a valid user code as this value is used to delete a ...

Page 30: ...r cellular phone or by opening a two way audio channel If using the TWA Follow Me feature the audio channel is opened after alarm events only To edit the Follow me number 1 From the main menu select Telephone Follow me 5 2 Enter a telephone number for Follow Me communication If using the SMS Follow Me feature this number must be for a cellular phone with the capability to receive SMS messages You ...

Page 31: ...nu using the master code Set Time Date To set the time 1 From the Service menu select Set Time Date Set Time 7011 2 Enter the current time To set the date 1 From the Service menu select Set Time Date Set Date 7012 2 Enter the current date The format of time and date is defined by your engineer in programming If you are setting the time in 12hr format use the left SOS button AM and PM Message Cente...

Page 32: ...under Test 704 the built in sounder is sounded briefly Interface Test The Interface test enables you to check if the speaker LEDs and LCD are functioning correctly To test the system interface From the Service menu select Interface Test 705 a short sequence of chimes are sounded from the speaker all LEDs flash and the LCD is tested on all connected LCD keypads Walk Test Walk Test mode enables you ...

Page 33: ...lowing information on each transmitter Status Meaning OK The transmitter is functioning correctly TA Tamper condition Notify your engineer BT Battery low OS The transmitter is out of synchronization NA The transmitter is inactive Press The left SOS button to display the transmitter s default descriptor The second utility TX Test enables you to identify transmitters In TX Test mode each time a tran...

Page 34: ...system and change its settings If Engineer Access is programmed as user initiated the engineer or the Central Station cannot access the control system unless the Master User grants access with Enable Programming command To give access to programming From the Service menu select Enable Prog 711 a 30 minute time window is opened during which the Engineer or RP gain access to the control system progr...

Page 35: ...g WEB communication If Remote Programming is programmed as user initiated such update cannot be made unless the Master User grants access to it with Remote Software Update command To give access to Remote Firmware Update From the Service menu select Software Update 713 a 24 hours time window is opened during which the Remote Firmware Update may be performed ...

Page 36: ...Appendix A Menu Structure 32 CommPact User Manual Appendix A Menu Structure ...

Page 37: ...ser Application from your Smartphone iPhone or Android Register to MyELAS The Web Application is part of the service provider s Web site and requires the end user to register in order to gain access to the Web site To Register to MyELAS 1 Go to www MyELAS com The Login page is displayed Figure 1 Login Page If you have already registered but forgotten your Login details click the Password Recovery ...

Page 38: ...er your Panel ID supplied by your service provider or as it appears on the sticker located on the side of the panel Location Select your location time zone Anti Spam Code Enter the displayed anti spam code into this field Terms and Conditions Agreement Read the Terms and Conditions Agreement and check the checkbox to continue 4 Click Register The Self Registration process sends a confirmation emai...

Page 39: ...security reasons you must change the password immediately at first login You can change your password on the Change Password page that is accessible from the Settings menu Your new password should be no less than six characters and must start with a letter You can also login to MyELAS using your Smartphone Download the MyELAS app from the Apple App store or from Google play store for android devic...

Page 40: ...at any time Set Unset provides access to the System Operation Area page Settings offers various options including user code and contact management event log viewing and zone omit History enables you to view the system s event log Help Download offers online explanations on how to use the Web Application plus FAQ and customer support options Status Bar The Status bar displays information on your sy...

Page 41: ...ing any of the available setting methods On the Status Bar below on the page you can see the current status of the system in our example it is Disarmed and System Ready which means that the system and all the detectors are working properly and there are no events to report It is possible to check if there were alarms in the system It is important to note that when you are using the Web application...

Page 42: ...our home enabling you to move freely within the protected area Part Setting Part Setting enables you to set a section of your home while remaining on a different part of the premises For example at night your family is upstairs while the area downstairs is set Before setting the system check that all doors and windows are closed so that the system is ready for setting System status is displayed on...

Page 43: ...controlled user code for setting and unsetting the system notifies the monitoring service You can assign these codes to your children or employees whose comings and goings are of interest to you Non controlled Codes Codes 20 25 Non controlled codes do not cause the system to send Set Unset reports to the monitoring service The system sends a Unset report only if you use this code to unset the syst...

Page 44: ...type from the available options 3 Enter the new user s 4 digit passcode 4 Enter the new user s passcode again for confirmation 5 Enter your Master code 6 Click Update To edit an existing system user 1 Click Edit for the user you want to modify the Edit User page opens 2 Edit the user s name in the field provided 16 characters max When editing an existing user you cannot change the user type 1 Ente...

Page 45: ...t and delete users as required You can even issue temporary limited codes to guests that will automatically expire after 24 hours 1 On the Menu Bar click Settings 2 Click Web Interface Users and Codes The Web Interface Users and Codes page is displayed Figure 11 Web Interface Users and Codes Page To add a new Web user 1 Click Add New User at the bottom of the table the Add New Web User page opens ...

Page 46: ...ssword again for confirmation 5 Enter the Owner User password 6 Edit the First Name Middle Name and Last Name of the user in the fields provided 7 Edit the Phone and Email details of the user into the fields provided 8 Click Update To delete a Web user 1 Click Delete for the user you want to remove from the table the confirmation page opens 2 Click Yes to confirm Change Password The Change Passwor...

Page 47: ...age displays a list of the zones i e detectors in your system and allows you to omit or un omit them as required To omit a zone 1 On the Menu Bar click Settings 2 Click Zone Omit The Zone Omit page is displayed Figure 14 Zone Omit Page The table of zones displays your system s detectors and their current omit status 3 Check the checkboxes for the zones you want to omit 4 Click Update To restore a ...

Page 48: ...scheme Alerts The Alerts feature allows those people included in your contact list to be notified by email or SMS when certain events occur The page displays a table of the system s alert contacts and enables you add edit test and delete contacts as required To display the Alerts page 1 On the Menu Bar click Settings 2 Click Alerts The Alerts page is displayed Figure 16 Alerts Page ...

Page 49: ...essage type from the available options Email SMS 7 Click Update To send a test message 1 Click Test for the contact to whom you want to send a test message a confirmation page appears 2 Click OK To edit an existing alert contact 1 Click Edit for the contact you want to modify the Edit Alert Contact page opens 2 Edit the contact name email address and mobile number as required 3 Choose the event an...

Page 50: ...he applicable time zone from the available options 4 Click Update Event Log History The Event Log History page displays a log of events that have occurred within your system For each event you can view the date and time that the event occurred a description of the event the user or device that caused the event and whether or not the event was reported to your monitoring service In addition to view...

Page 51: ...nu Bar click History the Event Log History Page is displayed Figure 19 Event Log History Page To save the event log Select the type of file you want to save HTML PDF or RTF and click Save To print the event log Click Print Log located in the bottom right hand corner underneath the event log table ...

Page 52: ...ses the system to notify the monitoring service when used to set or unset D Delay The exit entry delay times that allow the user to set or unset the system without generating an alarm Descriptor Custom labels programmed for each user code zone keyfob keypad etc Unset The state during which the security system is deactivated During unset only detectors that are defined as 24hr Panic Medical Fire Ga...

Page 53: ...code that does not cause the system to notify the monitoring service when used to set or unset The system only reports if the code is used to unset after an alarm O One Key Setting Setting the system without the need for a valid user code P Panic Alarm A user initiated event that alerts the monitoring service in the event of an emergency Part Setting A setting method that is designed to activate a...

Page 54: ...indicate a trouble condition TWA Two Way Audio abbr TX Transmitter abbr TX List A service feature that lists all the system s registered transmitters their last recorded status and signal strength TX Test A service feature that displays the source of the last received transmission U Un omit The restore of original state to an omitted zone User Code A four digit code that grants access to certain s...

Page 55: ...f installation or any liability for direct indirect or not be compromised or circumvented that the product will prevent any persona injury or property loss by intruder robbery fire or otherwise or that the product will in all cases provide adequate warning or protection Buyer understands that a properly installed and maintained alarm may only reduce the risk of intruder robbery or fire without war...

Page 56: ...ronics Line 3000 Ltd 14 Hachoma St 75655 Rishon Le Zion Israel Tel 972 3 963 7777 Fax 972 3 961 6584 All rights reserved No part of this document may be reproduced in any form without prior written permission from the publisher Electronics Line 3000 Ltd 10 2012 5IN1878 B ...

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