Electromotive xdi, Installation Manual & Users Manual

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XDI Manual Version 1.8 Page 4
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2017 Electromotive, Inc.
Terms and Conditions
Electromotive, Inc. Limited Product Warranty
Products manufactured by Electromotive (XDi Ignitions and TEC ECUs) are built to last. Many of our products
have been in service for multiple decades. Products sold, but not manufactured, by Electromotive are warranted
as described under
Third Party Products and Parts .
Should your product fail to function properly during the warranty period, please first check Tech Support
information available at www.electromotive-inc.com under the Support tab. You may find that the issue is due
to something other than unit malfunction.
Our warranty period is 1 year as of January 1, 2017.
New Product Warranty:
Electromotive offers a 1 year warranty on all new XDi and TEC units, for the original purchaser only, from the
original purchase date. We warrant our products to free of defects in materials and workmanship during the
warranty period. The replacement product will, in turn, be warranted for
1 year from the date of replacement.
Electromotive will pay for standard shipping to return the repaired/replacement unit to the customer, if a defect
covered under warranty is found.
Note: At Electromotive’s discretion, products that show evidence of tampering, abuse, accident damage, or
other unusual wear and tear conditions may not be eligible for warranty coverage. See details under Warranty
Exclusions.
If You Need Warranty Service:
Notify us at support@electromotive-inc.com or 703/ 331-0100 M-F 8:30 to 5:00 EST. Then, send (1) a
completed Electromotive Diagnostic & Repair Request Form, with a summary of the issues you are
experiencing, (2) a copy of your sales receipt, and (3) the XDi or TEC unit. Ship to: Electromotive Repairs,
9131 Centreville Road, Manassas, VA 20110
. You must include the sales receipt, and it must clearly show
name of the seller, date of purchase and purchase amount.
Out-of-Warranty Product Repair
Should your product be out of warranty, we offer factory diagnosis and repair services. There is a small fee for
diagnosis and estimation of repair costs. Check with us for the current diagnosis fee. You will have options
including (1) repair, (2) purchasing a refurbished unit (if available), or (3) trading your old unit for a discount
on a new unit. We strive to keep our repair times to within 5 business days, plus shipping days.
Third Party Products and Parts:
We make every attempt to source third party products and parts that live up to our quality standards. In the rare
instance that one of these third party products/parts fails within 90 days of purchase, return it to us along with a
copy of your sales receipt and we will replace it with a new, remanufactured, or refurbished product, unless an
exclusion listed under
Warranty Exclusions applies.
Warranty Exclusions
The following conditions are excluded from warranty coverage:
1. Any product, on which the serial number has been defaced, modified or removed or does not
appear in the Electromotive serial number registry.
2. Damage, deterioration, or malfunction resulting from: