Problem
Possible cause
Remedy
The highest heat setting is
set.
The highest heat setting has
the same power as the func-
tion.
You cannot activate the out-
er ring.
Activate the inner ring first.
There is a dark area on
the multiple zone.
It is normal that there is a
dark area on the multiple
zone.
The sensor fields become
hot.
The cookware is too large or
you put it too near to the
controls.
Put large cookware on the
rear zones if possible.
There is no signal when you
touch the panel sensor
fields.
The signals are deactivated.
Activate the signals.
Refer to "Daily use" chapter.
comes on.
Automatic Switch Off oper-
ates.
Deactivate the hob and acti-
vate it again.
comes on.
The Child Safety Device or
the Lock function operates.
Refer to "Daily use" chapter.
and a number come on.
There is an error in the hob.
Disconnect the hob from the
electrical supply for some
time. Disconnect the fuse
from the electrical system of
the house. Connect it again.
If
comes on again, speak
to an Authorised Service
Centre.
E6
comes on.
The second phase of the
power supply is missing.
Check if the hob is correctly
connected to the electrical
supply. Remove the fuse,
wait one minute, and insert
the fuse again.
7.2
If you cannot find a
solution...
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre. Give the
data from the rating plate. Give also
three digit letter code for the glass
ceramic (it is in the corner of the glass
surface) and an error message that
comes on. Make sure, you operated the
hob correctly. If not the servicing by a
service technician or dealer will not be
free of charge, also during the warranty
period. The instructions about the
Service Centre and conditions of
guarantee are in the guarantee booklet.
www.aeg.com
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