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Electrolux EW6F528S, Manual

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Electrolux EW6F528S Manual Download Page 21

15. TROUBLESHOOTING  

 

WARNING! 

Refer to Safety chapters. 
 

15.1 Error codes and possible problems 

The appliance does not start or it stops during operation. First try to find a solution to the problem (refer to the table). If the 
problem persists, contact the Authorised Service Centre. 

 

WARNING! 

Deactivate the appliance before carrying out any check. 

In case of major problems, the acoustic signals operate, the display shows an alarm code and the Start/Pause button 

 may flash continuously: 

 

Problem  

Possible solution 

E10 
The appliance does not fill with water properly. 

• Make sure that the water tap is open.

 

• Make sure that the pressure of the water supply is not too low. 

For this information, contact your local water authority. 

• Make sure that the water tap is not clogged.

 

• Make sure that the inlet hose has no kinks, damages or bends.

 

• Make sure that the connection of the water inlet hose is correct.

 

• Make sure that the filter of the inlet hose and the filter of the 

valve are not clogged. Refer to 'Care and cleaning'. 

E20 
The appliance does not drain the water. 

• Make sure that the sink s

pigot is not clogged. 

• Make sure that the drain hose has no kinks or bends.

 

• Make sure that the drain filter is not clogged. Clean the filter, if 

necessary. Refer to "Care and cleaning". 

• Make sure that the connection of the drain hose is correct.

 

• Set the drain programme if you set a programme without drain 

phase. 

• Set the drain programme if you set an option which ends with 

water in the tub. 

E40 
The appliance door is open or not closed 
correctly. 

• Please check the door!

 

E91 
Internal error. No communication between 
electronic elements of the appliance. 

• The programme was not finished properly or the appliance 

stopped too early. Switch it off and switch on again. 

• If the alarm code appears again, contact the Authorised Service 

Centre. 

EH0 
The mains supply is unstable. 

• Wait until the mains supply is stable.

 

 
If different error codes are displayed, please swtitch the machine off and then on again. If the problem persists, contact the 
Authorised Service Centre. 
If there are othe problems with the washing machine, please read through the following table. 
 

Problem  

Possible solution 

The programme does not start. 

• Make sure that the mains plug is connected to the mains socket.

 

• Make sure that the appliance door is closed.

 

• Make sure that there is no damaged fuse

 in the fuse box. 

• Make sure that the Start/Pause 

 has been touched. 

• If the delay start is set, cancel the setting or wait for the end of countdown.

 

• Deactivate the Child Lock function if it is on.

 

• Check the position of the knob on the selected progra

mme. 

The appliance fills with water and 
drains immediately 

• Make sure that the drain hose is in the correct position. The hose may be 

positioned too low. Refer to "Installation instruction". 

The spin phase does not operate or the 
washing cycle lasts longer than usual. 

• Set the spin programme.

 

• Make sure that the drain filter is not clogged. Clean the filter, if necessary. 

Refer to "Care and cleaning". 

Summary of Contents for EW6F528S

Page 1: ...enever you use it you can be safe in the knowledge that you ll get great results every time Welcome to Electrolux Visit our website for Get usage advice brochures trouble shooter service information www electrolux com support Register your product for better service www registerelectrolux com Buy Accessories Consumables and Original spare parts for your appliance www electrolux com shop CUSTOMER C...

Page 2: ... continuously supervised Do not let children play with the appliance Keep all packaging away from children and dispose of it appropriately Keep detergents away from children Keep children and pets away from the appliance when the door is open If the appliance has a child safety device it should be activated Children shall not carry out cleaning and user maintenance of the appliance without supervi...

Page 3: ...excessive humidity Do not install the appliance where the appliance door cannot be fully opened Do not put a closed container to collect possible water leakage under the appliance Contact the Authorised Service Centre to ensure which accessories can be used 2 2 Electrical connection WARNING Risk of fire and electric shock The appliance must be earthed Always use a correctly installed shockproof so...

Page 4: ...s filters and shut off valves circuit boards electronic displays pressure switches thermostats and sensors software and firmware including installed software door door hinge and its seals other seals door locking mechanism plastic parts e g detergent dispensers Please note that some spare parts are available for official repairers only and some spare parts may not fit to all models 2 6 Disposal WA...

Page 5: ... door Remove all the items from the drum The accessories included to the machine may vary on different models 2 Put the polystyrene packaging element on the floor under the appliance Carefully put down the appliance onto its rear side Remove the polystyrene protection from the bottom CAUTION Do not put the machine down onto its front side 3 Put the appliance back into an upright position Remove th...

Page 6: ... right depending on the positon of the water tap Make sure that the inlet hose is not in vertical position 3 If necessary loosen the ring nut to set it in the correct position 4 Connect the water inlet hose to the cold water tap with 3 4 thread Water drainage The drain hose should stay at a height of no less than 60 cm and not more than 100 cm You can extend the drain hose to maximum 400 cm Contac...

Page 7: ...e parameters on the rating plate are compatible with the electrical ratings of the mains power supply Necessary data are available in the chapter Technical data Be sure that your domestic power circuit can withstand the maximum power consumption please also consider other appliances that might be connected to the same circuit Always use a correctly installed shockproof socket Make sure that there ...

Page 8: ...oved parts are used any claims will be invalidated 7 CONTROL PANEL 7 1 Special features Your new washing machine meets all modern requirements for an effective treatment of laundry with low water energy and detergent consumption and will care for fabrics The SensiCare System automatically adjusts the programme duration to the laundry in the drum to achieve perfect washing results in the minimum po...

Page 9: ...vant indicator illuminates Use this option to add a pre wash phase at 30 C before the washing phase This option is recommended for heavily soiled laundry especially if containing sand dust mud and other solid particles This option can increase the programme duration 8 6 Spin When you set a programme the appliance automatically sets the maximum spin speed allowed except programme Denim Push this bu...

Page 10: ... viscose and mixed fabrics requiring gentler washing Normal or light soil Rapid 14 min 30 C 800 rpm 800 400 1 5 kg Synthetic and mixed fabric items Light soil and items to freshen up Rinse 1200 rpm 1200 400 8 kg All fabrics except woollens and very delicate fabrics Programme for rinsing and spinning the laundry The default spin speed is the one used for cotton programmes Reduce the spin speed acco...

Page 11: ...cial programme for Denim clothing with delicate washing phase to minimize colour fading and marks For better care a reduced load size is recommended 1 According to EU Comission Directive EU 2019 2023 this 40 C programme is capable of cleaning normally soiled cotton items that are marked for washing temperature 40 C või 60 C The cleaning is performed in the same cycle Washing temperature cycle leng...

Page 12: ...1511 The Woolmark symbol is a Certification mark in many countries 10 SETTINGS 10 1 Acoustic signals This appliance has different acoustic signals that operate when You activate the appliance special short tune You deactivate the appliance special short tune You touch the buttons click sound You make an invalid selection 3 short sounds The programme is completed sequence of sounds for about 2 minu...

Page 13: ...t a time Do not put too much laundry in the drum 4 Close the door firmly CAUTION Make sure that no laundry gets caught between the seal and the door to avoid risk of water leakage and damage to the laundry Washing heavily oiled greasy stains could cause damage to rubber parts of the washing machine 12 3 Filling the detergent and additives Compartment for prewash phase soak programme or stain remov...

Page 14: ...s and starts the countdown of the delay start The display shows the indicator When the countdown is completed the programme starts automatically Cancelling the delay start after the countdown has started To cancel the delay start 1 Touch the Start Pause button to pause the appliance The related indicator flashes 2 Touch the Delay Start button repeatedly until the display shows 3 Touch the Start Pa...

Page 15: ...e door unlocks and the indicator goes off 1 Press the button On Off to deactivate the appliance After five minutes from the end of the programme the energy saving function automatically deactivates the appliance When you activate the appliance again the display shows the end of the previous programme Turn the programme dial to set a new cycle 2 Remove the laundry from the appliance 3 Make sure tha...

Page 16: ...nly use detergents and other treatments specially made for washing machines Please follow those general rules powder detergents for all types of fabric excluding delicate Prefer powder detergents containing bleach for whites and laundry sanitization liquid detergents preferably for low temperature wash programmes 60 C max for all types of fabric or special ones for woollens only Selection of deter...

Page 17: ...vice Centre 14 3 External cleaning Clean the appliance with mild soap and warm water only Fully dry all the surfaces Do not use scoring pad or abrasive materials CAUTION Do not use alcohol solvents or chemical products CAUTION Do not clean the metal surfaces with chlorine based detergent 14 4 Descaling If the water hardness in your area is high or moderate we recommend that you use a water softene...

Page 18: ...ion 3 Make sure that all detergent residue is removed from the upper and lower part of the recess Use a small brush to clean the recess 4 Insert the detergent drawer into the guide rails and close it Run the rinsing programme without any clothes in the drum 14 9 Cleaning the drain pump Regularly check the drain pump filter and make sure that it is clean Clean the drain pump if The appliance does n...

Page 19: ...llows to clean the pump WARNING Make sure that the impeller of the pump can rotate If it does not rotate contact the Authorised Service Centre Make sure also that you tighten the filter correctly to prevent leakages ...

Page 20: ... or drop below remove the remaining water from the inlet hose and the drain pump 1 Disconnect the mains plug from the mains socket 2 Close the water tap 3 Put the two ends of the inlet hose in a container and let the water flow out of the hose 4 Empty the drain pump Refer to the emergency drain procedure 5 When the drain pump is empty install the inlet hose again WARNING Make sure that the tempera...

Page 21: ...se Set the drain programme if you set an option which ends with water in the tub E40 The appliance door is open or not closed correctly Please check the door E91 Internal error No communication between electronic elements of the appliance The programme was not finished properly or the appliance stopped too early Switch it off and switch on again If the alarm code appears again contact the Authoris...

Page 22: ...efore you wash the laundry Make sure that you set the correct temperature Decrease the laundry load Too much foam in the drum during the washing cycle Reduce the quantity of detergent After the washing cycle there are some detergent residues in the dispenser drawer Make sure that the flap is in the correct position UP for powder detergent DOWN for liquid detergent Make sure you have used the deter...

Page 23: ...1 Half load 4 0 905 45 2 40 52 42 1151 Quarter load 2 0410 39 2 40 55 28 1151 1 Top spinning speed Consumption values in various modes Off W Stand by Mode W Delay Start W 0 48 0 48 4 00 Max time until switched off stand by mode is 15 minutes 16 4 According to the regulation 1061 2010 Standard cotton programmes Amount kg Energy consumption kWh Water consumption liters Approximate duration of the pr...

Page 24: ...for lightly soiled items 17 QUICK GUIDE 17 1 Daily use Connect the mains plug to the mains socket Open the water tap Load the laundry Pour the detergent and other treatment in the proper compartment of the detergent dispenser 1 Press the button On Off to activate the appliance Turn the programme dial to set the desired programme 2 Set the desired options 1 by means of the corresponding touch butto...

Page 25: ...i Allergy 8 kg White cotton items This programme helps to remove germs and bacteria Duvet 3 kg One duvet blanket etc of syntethic materials Silk 3 kg Special programme for silk and mixed synthetic items Wool 1 5 kg Machine washable wool hand washable wool and delicates Sport 3 kg Sportswear Outdoor 2 kg1 1 kg2 Modern outdoor sporting garments Denim 3 kg Denim clothing 1 Washing programme 2 Washing...

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