Problem
Possible cause
Remedy
The lamp does not oper‐
ate.
The lamp is defective.
Replace the lamp.
Steam and condensation
settle on the food and in
the cavity of the oven.
You left the dish in the
oven for too long.
Do not leave the dishes in
the oven for longer than 15
- 20 minutes after the
cooking process ends.
The oven does not heat
up.
The necessary settings are
not set.
Make sure that the settings
are correct.
The turnspit does not ro‐
tate.
The turnspit is not correctly
installed into the turnspit
hole.
Refer to "Using the turn‐
spit".
It takes too long to cook
the dishes or they cook too
quickly.
The temperature is too low
or too high.
Adjust the temperature if
necessary. Follow the ad‐
vice in the user manual.
13.2 Service data
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre.
The necessary data for the service
centre is on the rating plate. The rating
plate is on the front frame of the
appliance cavity. Do not remove the
rating plate from the appliance cavity.
We recommend that you write the data here:
Model (MOD.)
.........................................
Product number (PNC)
.........................................
Serial number (S.N.)
.........................................
14. ENERGY EFFICIENCY
14.1 Product information for hob according to EU 66/2014
Model identifi‐
cation
EKG20100OK
Type of hob
Hob inside Freestanding Cooker
Number of
gas burners
3
Energy effi‐
ciency per gas
burner (EE
gas burner)
Left rear - Semi Rapid
55.3%
Right rear- Auxiliary
not applicable
Middle front - Rapid
56.0%
Energy efficiency for the gas hob (EE gas hob)
55.7%
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